Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fast and efficient and knowledgable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They got right to the point and fixed what I needed fixing. Good guys
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Troubleshooting Call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service; the technician was very knowledgeable and I was very impressed
I would recommend this to a friendRated 3 out of 5 stars
not so well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.still having trouble with my orbi mesh system. keeps disconnecting. technician just flitting around on computer, not explaining what hes doing, didn't seem like he had time to explain anything. In home advisor won't contact me back. Not happy
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We’d like to make sure any installation services we’ve performed have been performed correctly, so if you’re still having trouble with the Orbi mesh system you’ve purchased, don’t hesitate to give us a call at 1-800-GEEKSQUAD or 1-800-433-5778, and we’ll be happy to offer any additional assistance you might need.
Rated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv install was poor that's only downside got done with best buy
I would recommend this to a friendRated 5 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, polite & professional, knowledgeable Fixed problem immediately
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to fix an earlier problem quickly.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value, excellent service. quick and accurate.
I would recommend this to a friendRated 3 out of 5 stars
Not really sure what to call it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what this review is for. I haven't had any Geek Squad agents out to do any work lately. We had a couple of misses on their appointments.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents checked and updated my device....excellent service
I would recommend this to a friendRated 5 out of 5 stars
excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very useful and reliable; no problems with it and it will be very useful
I would recommend this to a friendRated 5 out of 5 stars
Great cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The experience was great for being the best way to work with cameras
I would recommend this to a friendRated 3 out of 5 stars
TV connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents came out twice to fix the eharmony remote and LG remote. I am having to use both remotes to get picture and sound.
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quite professional guys. Any further work I would request the same guys
I would recommend this to a friendRated 5 out of 5 stars
Tv help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This call was answered ASAP with tons of support and helpful advice!
I would recommend this to a friendRated 5 out of 5 stars
Yes, great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scott did a great job. I will work with him again.
I would recommend this to a friendRated 2 out of 5 stars
Soundbar Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Josh was a nice guy, however; upon completing the installation of the soundbar, he was obviously in a big hurry to leave, called his wife about dinner plans, did not "walk me through" the operation procedure, left the manual on the counter but didn't tell me and I found it an hour later. I told him I was legally blind. He should have taken extra time to guide me through the soundbar's operation with the remote control. As it turned out, the soundbar worked for a day and then quit.
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was on time, courteous and knowledgeable
I would recommend this to a friendRated 3 out of 5 stars
Multiple tv issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They could not fix a connection problem with 1 tv. The other tv worked for awhile, but the Roku remote quit working.
No, I would not recommend this to a friendRated 3 out of 5 stars
Audio problem on LG tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as previous visits Really did not totally solve problem
No, I would not recommend this to a friendRated 5 out of 5 stars
Great service I love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeksquad is the best would recommend to family and friends anytime
I would recommend this to a friend