Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Connectivity, Overall performance
Rated 3 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent connected my device. He found the problem why one of my devices wasn't working.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional and excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From scheduling to service call was less than 24 hours. Service tech was great and fixed issue without difficulty.
I would recommend this to a friend Rated 4 out of 5 stars
They programmed my universal remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They set up my remote to use only one for my smart tv and cable tv and it all works. I did have a question and called but I got no answer. My cable box does not stay on over night.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very profesional Geek squad came - really great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad came and answered all questions and programed the TV for me - all is well.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
The Geek Squad got my headset working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new headset wouldn't pair with my tv. The geek squad figured out the part that was missing and had it working quickly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad fixed Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only troubleshot our Roku issue but made some installation changes which improved service
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
TotalTech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Signing up for this service has been an excellent choice! Everyone I have had dealings with has been great. Good decision
I would recommend this to a friend - Pros mentioned:Troubleshooting
Rated 5 out of 5 stars
Geek Squad resolved my home theater provlem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician arrived on time and quickly diagnosed the problem and provided a corrective action solution
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our technician was very curteous and knowledgable. He came when scheduled, got right to the job and solved the problem.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Outstanding technicians
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t know the names of the two technicians that helped me with my surround system. They discovered within a few minutes a cable was no good. They replaced it and had the system working perfectly.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Troubleshooting sound issue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had off and on issues with sound bar not connecting to TV. This latest fix is working so far. Techs always polite and helpful!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Friendly mechanics fixed the problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mechanics knew what they were doing and repaired the problem quickly and in a most friendly manner. Thank you very much.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad helped with a problem on home TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Information is incorrect Did not have TV installed. Had geek squad help with a TV problem The person that came repaired the problem.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
dvd player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was able to effectively and efficiently resolve problem of player.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
TV internet gliche
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could no longer get my TV to acknowledge the internet and they came in and solved the issue. They were knowlegable and knew all of the avenues to go down.
I would recommend this to a friend Rated 5 out of 5 stars
TV Selection and Mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two man team was quick to setup my new 65” TV monitors on a stone wall. They were outgoing and very knowledgeable in helping me to select the proper technology. I was very pleased at the outcome.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad resolved all my technical problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Following the visit of the professional everything I needed resolved was functional. In addition the person who did the work was personable and informative during his visit. Excellent experience!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
TV pixeling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kasey was very knowledgeable troubleshooting the pixeling tv picture and resolved the screeched to the original beautiful picture for watching tv.
I would recommend this to a friend Rated 5 out of 5 stars
GEEK SQUAD TECH WAS AWESOME.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful. Really knew his stuff and got our tv working properly.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Reprogrammed remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.arrived on time. solved my problems. very helpful, even looked at solving a problem with my wife's bird house.
I would recommend this to a friend