Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Connectivity
Rated 4 out of 5 stars
Helped find the problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Troubleshoot my security system and helped get me back online. Thank you
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek squad helped when there seemed to have been .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted my TV and made good connection and explained I needed to upgrade my cable box in which I did
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
GS helped with tv earphones - saving my marriage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Squad member was professional, friendly and down to earth. He saved us money too.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Receiver connection reset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My AV app did not work on iPhone to control the receiver and smart TV. He reset them and all is goo
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
GREEK SQUAD fixes it every time .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In a move of our TV the move resulted in not hooking all the wires in their place. The GEEK SQAD was called and made short work of getting the TV to come alive.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Very happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reconnected our Sonos speakers, which we could no longer use.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Sonos app connected!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Wi-Fi was checked and our Sonos speaker was connected correctly to the app. Now we can use the app. Great help!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Problem solved.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was done that needed to be done. The electronics run smoothly, and the tech explained everything clearly. He was very helpful!
I would recommend this to a friend Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians reprogrammed my tv and 2 others! In a very friendly manner they showed me what was wrong and gave me tips
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They replaced a circuit board after researching all possible problems and the fix is in.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Streaming Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was able to diagnose and fix my problem quickly, plus program my tv streaming for easy use.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad is a great resource!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charles was professional and well educated in the issues with my television. Successfully corrected the issue !
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad solved my internet issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents solved the issue immediately, and double-checked all the connections to forestall future problems.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad installed Disney+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were able to solve my problem. Disney plus was loaded on 2 Fire TVs. On then3rd tv they recommended purchasing a fire stick.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did an excellent job with TV. Came it handled the job quicker than expected
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Verizon nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad had a hard time trying to get internet and television service working right, but they stuck with it and made it right.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Great Support and Solution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had tech support for Smart TV. Experiencing glitches with wifi and connecting. Tech support was patient and solved problem.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The squad did the installation quickly n neatly n
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad that connected the Bose system n installed the tv on the wall n had to make an adjustment on the mount did a fantastic job neat n clean.
I would recommend this to a friend Rated 5 out of 5 stars
Found the problem with the TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was great! He came in go the deal on what we were having trouble with. Look at the TV found a major issue and helped us deal with Sony to get it resolved
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i had problems wit my denon AVR receive was not working properly I contacted the GEEK SQUAD, man they fixed my setup and when the unit was turned on, Wow my Denon never worked better, Thanks Geek Squad.
I would recommend this to a friend