Customer Ratings & Reviews

The young employee knew what I needed and it works perfectly. I shop Best Buy because their employees are very helpful and always friendly.

Geek squad did a great job troubleshooting my home theater issues. The team is full of smart and friendly people.

Courteous and knowledgeable tech went over all the settings and resolved the TV issues as best he could since they did not occur during his evaluation.

Updated my mesh WiFi. Took the time to ensure all devices connected. Checked connection speeds inside and outside my house. Did a great job.

Kyle provided excellent service. Was very detailed in his explanations, but spoke in words we understood. Was very knowledgeable on the topic. Was clearly interested in making sure our problem was resolved. He succeeded.

Great service from the staff. I always love to purchase here

Technicians are friendly, knowledgable and respsonsive if they need to return to continue addressing the issue.

The tech was prompt, friendly and very knowledgeable. He diagnosed the problem quickly and demonstrated to me how to deal with this issue if it were to happen again.

My Geek Squad member was professional, friendly and down to earth. He saved us money too.

I love the Geek Squad! This time the tech installed my new LG tv. I couldn't be happier! And the install, with the wall mounting bracket, was free! A benefit of being a Total Tech member.

Agent did an excellent job with TV. Came it handled the job quicker than expected

Guys came in and did there job I only wish I had a little more time with them they could only install so many apps but every thing works great

Javier was very good at fixing our issues with our TV and receiver. He helped in many ways and went far beyond with great customer service. He is a very important asset to your company.

Technician arrived on time and quickly diagnosed the problem and provided a corrective action solution

Everything that was requested was done effectively and in a timely manner. I am very satisfied with the completed work.

The Geek Squad Agent came to my home to get the internet back on my TV. He taught me how to trouble shoot in case it happened again. He got my internet going in a timely manner. I’m very pleased with his expertise and professionalism.

Worked out perfect! Alex was awesome. We managed to get all four TV's in snych.

They replaced a circuit board after researching all possible problems and the fix is in.

I am very happy with my TV purchase and the agent came to my house to install it is very skillful and did the installation job wonderfully well done.

I asked the geek squad to come out and install my new Sony TV. Dave from the geek squad and his two other helpers did a great job with installation of the TV and the sound bar. I can’t thank them enough they did a great job for me. Thanks again Dave .