Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Superb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garnets were very professional and on time. So happy I got these fine gentlemen for my installation. They explained everything in detail and set me at ease.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Top Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was my pleasure to buy and use the most professional team ( Geek Squad ) to complete my home audio system To Job and great work Thank you Geek squad
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quick setup!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man was very pleasant and within the hour had my TV up and running; sound system and all. It was awesome.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional and excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From scheduling to service call was less than 24 hours. Service tech was great and fixed issue without difficulty.
I would recommend this to a friend - Pros mentioned:Troubleshooting
Rated 5 out of 5 stars
Furniture moved, cables checked, problem solved.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The existing receiver, TV, universal remote, and other equipment were not communicating with each other. Michelle solved the problem quickly and efficiently, within an hour or less.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
GS helped with tv earphones - saving my marriage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Squad member was professional, friendly and down to earth. He saved us money too.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
TV internet connection issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had TV-Internet connection issues, which they were able to solve very quickly by knowing all the tricks. Very friendly, helpful and reliable. .
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 4 out of 5 stars
Helped find the problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Troubleshoot my security system and helped get me back online. Thank you
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
The Geek Squad got my headset working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new headset wouldn't pair with my tv. The geek squad figured out the part that was missing and had it working quickly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
TotalTech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Signing up for this service has been an excellent choice! Everyone I have had dealings with has been great. Good decision
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did an excellent job with TV. Came it handled the job quicker than expected
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They replaced a circuit board after researching all possible problems and the fix is in.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek squad helped when there seemed to have been .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted my TV and made good connection and explained I needed to upgrade my cable box in which I did
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Receiver connection reset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My AV app did not work on iPhone to control the receiver and smart TV. He reset them and all is goo
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our technician was very curteous and knowledgable. He came when scheduled, got right to the job and solved the problem.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
HP Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My printer is working great. I haven't had any problems with it. The installers were great, they made sure I knew how to work everything before they left.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Reprogrammed remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.arrived on time. solved my problems. very helpful, even looked at solving a problem with my wife's bird house.
I would recommend this to a friend Rated 5 out of 5 stars
Finally got it right!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent that was sent out this time got our TV working more efficiently and our surround working properly!! Great job by an agent that knew his STUFF!!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked out perfect! Alex was awesome. We managed to get all four TV's in snych.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Friendly mechanics fixed the problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mechanics knew what they were doing and repaired the problem quickly and in a most friendly manner. Thank you very much.
I would recommend this to a friend