Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad is the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed the Stove and made sure it is working before leaving, he also help cleaned the mess and haul the old stove with him.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Guy provided the best customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new Sony OLED TV. Beautiful picture. But we love Geek Squad and Greg even more. If I had 6 stars to rate, Greg would get 6+. He was beyond "customer service" at its best. He didn't stop until everything was set up perfectly. He was very efficient, professional & cared about and understood our particular needs. He was prompt, courteous, and careful not to mess our home on a sloppy day. He was very knowledgeable in his business and helpful to upgrade our set-up.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Home Sound Bar Issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were very helpful exceptionally friendly and offered other very helpful advice
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad to the rescue again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently we had the problem of a sound bar not working properly. I called the Geek Squad and within a few minute they were working to solve my issue. It was determined that I should get a call actually to our home and that was done immediately. They resolved our issue immediately. The Geek Squad provided excellent service and I could not have asked for more!!!!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Home theater help given
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent Kenneth was very knowledgeable and with his help got our Samsung tv and remote in operation.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys took care of everything no problem’s, would definitely recommend this service
I would recommend this to a friend Rated 5 out of 5 stars
Cleaned, efficient and friendly.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician quickly solved the problem with my tv and stayed around to check out all of the 85” inch Sony tv.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Corrected the time on my TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very patient, easy to understand, and we resolved the problem
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Repair crew.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time knew what they had to do. Very polite and answered all of my questions. All in all very efficient.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keith and his assistant were superb. They did what they said they would in a calm informative manner. I highly recommend them !
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
TV INSTALL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad techs mounted new 85in Sony TV with sound box on bedroom wall and made all of the connections to internet/Wi-Fi. Great job!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Geek squad was helpful and on time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad guys were great in helping fix the problem
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Troubleshooters fixed it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service guys came in and found how to fix my boom box and got it working for me. It did not take them long either
I would recommend this to a friend Rated 5 out of 5 stars
Helping make our neighborhood safer with the Geek
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent helped us access our Arlo cameras on our computer and be able to download their videos into our computer files, and if necessary email pertinent videos to our police department. Background, a police officer came to our front door and asked us if there were videos on our cameras of a break-in to one of our neighbor's houses. The Geel squad agent helped us with downloading and being able to send videos to the police when necessary. Thank you very much for your help!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
FIXED PRODUCT QUICKLY VERY SATISIFED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THESE GUYS KNOW THERE STUFFFIXED PRODUCT QUICKLY VERY SATISIFED
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Expedient fire stick installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed fire sticks on three televisions. Ensured full connectivity throughout our home including echo dot integration
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional and personable.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most professional and personable. Took his time finding the problem, not a rush job. Assured me of prompt service and attention should any problems arise.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squab was very helpful too with my questions.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up of my new TV and other equipment went very well. Thank you.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad excellence
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came and remounted tv and cable box that was removed during renovations. Went over and beyond. Simply the best.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad ⭐️⭐️⭐️⭐️⭐️
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is great peace of mind knowing that when technology doesn’t work properly they are there to help! 5 star service as always!!!
I would recommend this to a friend
