Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nick fixed the issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nick resolved the problem we were having and we haven’t had a problem since.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Repair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was knowledgeable and explained what was wrong and need to be repaired
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Our Geek Squad guru, Colin....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Geek Squad guru, Colin, came out to determine why Hulu keeps turning off while watching and he corrected the problem for us.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squash is Fast in Problem Solving
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Member solved our problem within minutes! He was awesome!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad "The Best"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad are the best thing since sliced bread. Todd and Justin are really great and know what they are doing.
I would recommend this to a friend - Pros mentioned:Troubleshooting
Rated 4 out of 5 stars
Subwoofer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was on time and able to check the defective device.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Positive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was thorough and made sure that the system was working properly before he left.
I would recommend this to a friend - Pros mentioned:Problem resolution
Rated 5 out of 5 stars
TV and Sound bar installed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad always Fixes my issues the first time !! A+
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got my internet connection on the tv working again. They did a nice job. Timely and professional
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
TV remote repair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally got someone who understood our problem and helped fix it.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Sound connection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was thorough and efficient in their diagnosis and solution to our connectivity problems.
I would recommend this to a friend Rated 5 out of 5 stars
Can’t ask for service any better than this!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was called out to diagnose a newly installed sound bar, which stopped working in a matter of. Within a matter of minutes it was declared dead and non fictional. The team lead called the nearest store and reserved a new one in stock at the store. The team then drove to that store, retrieved the new one and then drove back to my home and installed the new one. Which worked fine when they left and still does today. Can’t ask for service any better than this!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad reset my card player and connected it t
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad tech was able to resolve my issue. He was polite and respectful.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Needed help from the geek squad on setting up!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung 55 inch smart television! Terrific, color and picture Quality!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fixed it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My sound bar stopped working . The geek Squad representative came out out got it working perfectly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GS resolved the issue with my receiver and speakers. Great service!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
T.V. screen problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents did thorough troubleshooting and restart of my T.V. No problems since then. On time and efficient.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was done very professionally The geek squad was great
I would recommend this to a friend - Pros mentioned:Problem resolution
Rated 5 out of 5 stars
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kudos to the geek squad he came, He listen to my concern and was able to help me .
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad fixed our TV issues quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable agent. Fixed our problem quickly. Even found a few other things he was able to correct.
I would recommend this to a friend