Customer Ratings & Reviews

The tech was knowledgable, but he was supposed to have someone come and move the subwoofer from where the original crew decided to install it.

The geek squad members were helpful and fixed the problems we had with the coordination of the television, sound bar, and other electronics.

The agent was very experienced, patient, and knew how to solve our problem. We were impressed and would not hesitate to call on them again.

We were having trouble with our desk computer. We scheduled an appointment to have it checked and cleaned up. Geek Squad was right on time. He took care of our problems, was very informative, and polite. We would recommend our friends and family to sign up with Geek Squad.

The Geeks did a great job of installing my TV and hooking everything up so that I'm able to use it all. I couldn't have done that myself. They did this in a short amount of time and explained everything to me.

Excellent service delivering and setting up my new appliance. The team was very careful in removing the old appliance, unpacking the new one and bringing it in. Definitely will use them again. Highly recommend.

Dan was here before. He was wonderful then, and yesterday he helped us again. He is an asset to your Geek Squad service department

They were helpful but i had to take the soundbar and sub into the store. I felt that that since they installed it, they should have come.out to get it. Unfortunately it's still not fixed

Booking an appointment was easy and they arrived on time. The guys are friendly and helpful. They made sure that I understood what they did. If you need a TV hung be sure and get the total tech package.

Representative was very good insisting and getting my system up and I appreciate you all sending me the good geek squad thank you for your time

Very good experience. Technicians came to my home and were professional and respectful. Solved the issue, explained what the problem was and thanked me for being a Best Buy customer.

Rose, the technician who handled the call was excellent. She identified the fact thar AT&T had changed our rouyer password without telling us. She was friendly and knowledgeable. We were very pleased.

Linking problems with tv and sound bar. Could not figure out how to get sound back. Was working the night before and next morning not. Resolved the issue. Showed me what to do.

Our experience with Geek Squad agents has been very impressive. They are prompt and professional in addition to being extremely knowledgeable across serval brands.

The Bose sound bar went quiet on our Sony tv. Steve brought the sound back to life and installed some updates for the tv remote.

Brent was the technician that came out to resolve our problem, truly he was extremely knowledgeable and well trained on the products. I would highly recommend becoming a member of the Geek Squad.

Overall great job very courteous very professional, patient, explained what they were doing throughout the process, encouraged us to call them the geek squad if any additional assistance is needed, just great.

Good job setting p but had audio problems after they left,wish they would let you know approximately when they are coming,im waiting on a blue ray player setup but have no idea what day they are coming out.

My computing power was running between 95 and 100%. The technician took over my computer cleaned out the superfluous stuff and items running in the background. Computer running great.

The agents fairly quickly determined that the lack of connection for one of my new TVs stemmed from faulty internet installation from the service provider. They changed settings snd made adjustments to resolve the problem.