Customer Ratings & Reviews

Total tech helped me sort the mess I’d created with my surround system after finally cutting cord on cable.

Both agents were very professional, knowledgeable, and willing to help. I couldn’t have asked for a better experience. I would highly recommend this service especially with these technicians!

Geoffrey & Henry were great…did a house review and found weak WiFi signals areas and we added WiFi remotes…

Amy with the Geek Squad is awesome to work with. Very knowledgeable and thorough. Made sure everything worked correctly and was set up properly.

using the geek sqad is really a big help they are always ready to help you with your problem,they are very knowledgeable people who very eager to help you.

The best buy in Davenport FL, Kevin did a really good job, always making sure everyone was well taken care of. Also very informative and helped picked the best decision from a buyers point. Thanks Kevin. -From the dude in the black shirt

Professional and very informative. The 2 young men who helped me with my TV’s were terrific. I will definitely use Geek Squad again!

Darnell was courteous, professional, communicative and just wonderful to work with. My system is working great and I am happy. Highly recommend him to future customers.

The agents determined that we were having trouble playing DVD's because our sound bar was outdated. They installed a new one and arranged our TV and Blu Ray player to be easily used now.

Excellent job. Effient, explained well, got it done quickly and went to extra efforts to clean up. What more could you ask.

the agent did an excellent job installing and configuring the Fire Sticks on my 3 TV's. In addition, she gave us a very solid overview on how to use the new devices.

Needed techical support on recent Smart TV we purchased. Agent was friendly & took time to.persue options/ explanations.

The tech did a great job helping me to fix the problems that we had with our system. Thank you so much.

Our old receiver, Denon AVR300, lost its audio. Our agent, Darius, was able to re-boot and recover the audio.

It did not solve the problem. Pairing was done but the original setting and effect could not be achieved

Best service. Total tech plan is a must have. Bought major appliances and 65 inch Sony tv. Tech was very patient and worked thru the best way to configure tv and sound system.

She listened to our needs and promptly fixed our issues. She also gave us options on what else we could do on future possibilities.

EVERY ONE at Best Buy in Edwardsville, Il is super. My husband had one service man that was very rude and Trevor took care of that. I have not had anything but the best experience.

Miguel and the team did a great job! They answered our questions, fixed all our issues, and were very friendly and professional while doing it. Highly recommend.

I had previously tried to set up our home theater system for screen mirroring, which seemed very complicated. The agent set it up using an easier method.