Customer Ratings & Reviews

The agents that serviced our TV and sound system were amazing. They really knew their stuff. They were on time and stayed with the problem until it was resolved. Very efficient.

The agents mounted the TV, scanned the channels and made sure the TV was working properly.

Agent found the problem and fixed it quickly. He was very knowledgeable and friendly.

We had purchased a new receiver to connect all our audio/video equipment with our speaker system & soon realized we were in over our ability. So, a call for Geek Squad help was made. And that turned out to be fantastic! He surveyed what we had done & quickly proceeded to make it all work correctly. He answered all our questions & made sure everything worked before he left. We cannot thank him enough! Now TV, DVD, cassette, CD, radio, & record player all give us sound through our favorite old speakers.

They guys came in and succeeded where i failed miserably twice. Professional and thorough pretty pleased with their work.

Helped me fix problems I had with my new TV. Explained every step and had me work with the remote so I knew exactly what to do. Couldn’t be happier with his service

Great service, friendly, and very knowledgeable. Not just out to hit and run, but really takes their time to help out in the best way for you.

They were knowledgeable and helpful. They were fantastic and our set up was even better than it was before!

Josh Placker was a tremendous help to me. I had purchased a Yamaha AVR. I could not get to work correctly. Josh discovered that Yamaha and our provider, DIRECTV, do not work well together. After exchanging the Yamaha for a Denon AVR, Josh returned and set me up beautifully. You can tell he loves his job and helping people like me 5 Stars!!

Mahreen Y was very helpful, knew what she was doing, and fixed the problem.

The agents mounted and installed 6 TVs and also the Sonos sound system. They were extremely professional and very helpful in explaining how all the systems worked. I highly recommend them.

Excellent! The Geek spent 15 minutes with it and solved the problem then showed us what to do if it happened again.

Friendly, knowledgable. Fixed our problem. Very good experience.

The agent corrected a problem with the connection between the sound bar and the TV. Did an excellent job.

My 9 year old Roku finally died. I bought a stick instead that was to be installed in the back of the TV. I got it hooked up but something wasn’t quite right with my theatre system and receiver. Since it was a stick instead of the little “box” that the first one was, it needed to be hooked up a little differently. I couldn’t figure it out. Geek Squad came, fixed in in about 20 minutes. It works perfectly now.

The Tech was very good in taking care of the problem and explaining what was going on to get it taken care of.

V have a problem in our new ring camra but this guys solved it in seconds good knowledgeable guy

As usual, a problem I had sweated over was fixed in less than 90 minutes........still haven't beat your record 15 minutes

Agent correct Computer connection with Tv! He throughly reviewed and answered all questions

The agents replaced my receiver and connected my speakers. There is bleed over of sound from cable broadcasting heard when viewing other streaming. I have scheduled a callback to correct. I had numerous problems getting the agent I wanted to be scheduled. He had been out twice and had diagnosed the problem and made recommendations of what receiver to purchase and suggested that I request him to come out and install the new speakers, as he was familiar with our system. However, when the first appointment to install was scheduled, he had to be out of town for a family emergency. Without giving me an option to reschedule, Geek Squad scheduled another agent. I cancelled that appointment and rescheduled with the original agent we had worked with. However, when the rescheduled appointment was to happen the next day, I was informed a different agent was to come. I refused and Geek Squad was able to get the correct agent out to our house.