Customer Ratings & Reviews

Tech fixed a speaker bar problem. He quickly assessed the situation and provided a solution for me.

They are professional and really listen. They were fast and did an awesome job.

The techs called ahead and came when scheduled. Very efficient and knowledgeable! Fixed the issue in no time!

The guys were great fixed my TV mount and adjusted my universal remote. All is working well. They really are sharp and explain things well.

As usual, a problem I had sweated over was fixed in less than 90 minutes........still haven't beat your record 15 minutes

The agents got my LG tv running again and i really appreciate it.

They took the time to address the problems with all the equipment

The agent mounted my tv and connected them to all my devices.

Showed me all the ropes in connecting this tv to the internet and all the available channels.

Agent redid tv that lost the sound and remote control. All was fixed except the prime buttonbdoes not work.

The Opal 1.0 was a really high maintenance item that required frequent cleaning and stroking. It died. Enter Opal 2.0 purchased at Best Buy. After reading of improvements in design GE made, I took the plunge again. Much better unit….but: Must be thoroughly cleaned at least once a month. Has started leaking intermittently And most recently, it decides to not make ice. The last item is corrected at the moment by unplugging and plugging back in, so it must have a board going bad. Oh! Some may wonder….we have always used highly filtered water in this thing…. On a good day the Opal 2.0 makes great ice and does so quickly. Soft, chewable, enjoyable ice! However, I will not recommend this appliance. It has lasted 2.5 years…a year longer than the first model. Considering this is an expensive unit, it requires too much stoking and lacks durability.

The tec did what I needed. Great job he explained as he went so all is great

The agents mounted my TV and connected it to my devices including my cell phone

My internet extendor stopped working and Geek squad came out to repair it. They installed a Eero extendor which works much better. Expensive ($350.00) but worth it and has not failed me yet. Great service, fast, and quality.

Excellent communication and knowledge. Came when promised and efficiently performed the work.

The agents fixed our issue quickly and were very helpful in explaining the problem and the fix. In addition they answered some other questions we had in other Best Buy products. Very nice guys.

Jesse came out and did a great job as always. He found the problem with my remote and I have had no other issues since.

Jesse was on time and professional. I have worked with Jesse before and was glad to have him do this work. There were some issues connecting new receiver with some of my older components. It is working but sound could be better. Jesse worked diligently trying to correct. He is going to do some research and see what options are available. He will be getting back to me next week.

The agent knew exactly what was causing the problem and fixed it.

The tech was polite and professional as well as being respectful of my property.