Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Job as usual
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adjusted router and TV so I can stream shows. The geek squads always are polite and knowledgeable .
I would recommend this to a friendRated 5 out of 5 stars
Good instructions from Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good instructions from the tech “guru.” Solved our problem and answered questions.
I would recommend this to a friendRated 5 out of 5 stars
INSTALLER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.INSTALLER WAS PROFESSIONAL AND KNOWLEDGEABLE THANK YOU FOR GREAT SERVICE
I would recommend this to a friendRated 5 out of 5 stars
msmcc
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The came in an step by step showed me how to work the product. She was very patient.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very helpful and was very kind at helping me get my TV back to working correctly.
I would recommend this to a friendRated 5 out of 5 stars
TV/Sound Bar synch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris seems to have fixed problems that existed for several months & BB visits. So far, so good!!!!
I would recommend this to a friendRated 5 out of 5 stars
GREAT SERVICE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.QUICK SERVICE AND TECH WAS VERY HELPFUL WITH ALL MY TV PROBLEMS
I would recommend this to a friendRated 5 out of 5 stars
Quickly and efficiently!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable, polite. Punctual. A pleasant experience. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Super quick solution givers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your people were both kind and very helpful in quickly resolving our issue.
I would recommend this to a friendRated 4 out of 5 stars
Car Remote Start
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good experience with install techs. Started on time.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed and set-up my TV perfectly.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed and set-up my TV quickly and perfectly.
I would recommend this to a friendRated 5 out of 5 stars
Surround sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and informative very helpful and polite
I would recommend this to a friendRated 4 out of 5 stars
TV Problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed my television problem quickly and the first time
I would recommend this to a friendRated 5 out of 5 stars
Craig
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One call, one tech, one solution one happy customer!
I would recommend this to a friendRated 3 out of 5 stars
App issues with LG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were competent enough- got me into the apps I was having difficulty with, but they didn’t check to be sure my other tvs were synced. They were nice. Appointment was difficult to schedule.
No, I would not recommend this to a friendRated 5 out of 5 stars
Resolved T.V. stereo sound issue.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Resolved the issure with my T.V. sound system and was great.to work with.
I would recommend this to a friendRated 5 out of 5 stars
Wiring issues caused TV problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did all they could to resolve the problems. They believe it is an AT&T wiring problem.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad recommended after they made a housecall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with the performance of the surge protector. The change was recommended by Geek Squad .
I would recommend this to a friendRated 5 out of 5 stars
In Home service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great technician very thoughtful. Thank you for your time.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Trouble
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They troubleshot my tv. Found that the problem was internal
I would recommend this to a friend