Customer Ratings & Reviews

The technician was able to troubleshoot my issue with sound and image delay.

They were on time and quick and knowledgeable about what they came to fix

The agents mounted my tv and showed me new things it can do

lance from the geek squad took care of our issue ..

Definitely help me with troubleshooting my problem.

I was very displeased with the Daytona Beach Best Buy and the unwillingness of the general manager Peter, to correct an oversight on their end. They failed to allocate enough time to radio install their schedule to do a complete install and were willing only to complete a portion of it. One of their techs called a little over an hour prior to scheduled install time to inform me of the scheduling conflict and proceeded to tell me when I asked to speak with the manager that "the manager can't make the Techs work on a vehicle" so no need to talk with the manager. When I finally got to speak with Peter, The Daytona Beach store manager, he was unwilling to adjust the schedule on their end wanting to push off until another day. I got the distinct impression from my interaction with Daytona Best Buy that since it was purchased and scheduled online they weren't concerned with holding up there end of the purchase agreement for the install. My family spends a lot of money at Daytona Best Buy buying electronics and service plans for computers - no more, we will be taking our business elsewhere. I purchased radio (In dash digital receiver) and backup camera online, purchase went smooth - no complaints. Although a lengthy process (over an hour) I was able get a refund and the online help was solicitous and accepted my complaint promising I would receive email follow ups. These follow ups, really are not going to make a difference at this point I won't feel comfortable spending money with an organization that takes my business for granted. The one star (poor) is an over rating.

Very professional and knowledgeable. Also, easy to work with.

As usual, top notch in service, customer friendly and patience

He as a tremendous help with my connection problems!!

Professional and competent.bbbbnnnbn nbbbnnnbn bbbbnnnn

I have always received excellent support from Geek Squad

Really helpful and very polite and friendly tech. Great service!

Good service and appreciate the employee showing up on time.

Nothing new or more to add to my Geek Squad utilization.

they where on time friendly professional and quick

Our Tech was very through and knowledgeable about his job. Greatly appreciated!!

Agents installed my TV wireless signal splitter and made sure it worked well.

Excellent Servicec cleaned as they worked will use again and again

Very professional service and knowledgeable. Always satisfied!

Great knowledgeable and friendly service personnel