Customer Ratings & Reviews

Wonderful service. Ty kept me informed of his status prior to arrival and was very helpful. He assisted an older customer with speech impediment due to a stroke. He was very patient and explained the setup and service being conducted. She was very appreciative and advised to call again if she needed assistance.

The geek agent I spoke to on the phone was great at helping me with my laptop.

The agent. checked functionality of my TV and sound bar quickly and informed me about other options

The technician was very knowledgeable and courteous. He identified the issue quickly and had it resolved very efficiently.

Technician was able to sync our sound bar with out tv

The two agents were very knowledgeable and detailed in their search for any possible issues or problems. The servicemen also gave an overview of the details of the TV and speakers. Answered all my questions and did not rush in their overview.

Justin Wiggins and Doug did a great job installing the new tv and adding my sound bar. Justin worked hard to connect the sound bar but was too old a model to be on directv remote. Even suggested a new model sound bar that would work. They were on time. They patiently demonstrated how to use the different apps/programs that came with the tv as I’m very technologically illiterate. They were professional and great!!!

Got our sound bar & headphones working perfectly again.

The agent set up my Fire Stik and connected my HBO Max service. Was unable to get connection on my own....not computer savvy.

Agent exceeded our expectations- issue was in the remote and he diagnosed it right away. Then activated our Roku.

The Geek Squad representative was friendly and able to quickly resolve my issue.

The agent came out and stayed until he could finally resolve the volume issue.

System works great old Sonos never worked correctly

Having problems with my ET 450 and the tech was able to fix the problem. The tech was amazing with this product.

On time, fixed the problem and made some valuable suggestions to improve picture quality.

Chris M installed Ring doorbell camera replacing The nest with the ring. Gave excellent instructions and an information very knowledgeable.

Got everything working properly. Did a good job. Knew what to do, knew how to fix it.

Technicians are friendly, knowledgable and respsonsive if they need to return to continue addressing the issue.

The technicians who came to hook up our stereo and TV components did a wonderful job.

The agent showed up on time and was extremely knowledgeable. He intently listened to my concerns. I would certainly use the Geek Squad for all of my geeky needs.