Customer Ratings & Reviews

The agent talked me through the problem. It was to reboot the TV by unpluging the unit.

Very helpful, knowledgeable and very good at what he does.

My agent was very helpful and courteous. Also fix the problem with my TV. I would recommend others to use Greek Squad for electric assistance.

The Opal 1.0 was a really high maintenance item that required frequent cleaning and stroking. It died. Enter Opal 2.0 purchased at Best Buy. After reading of improvements in design GE made, I took the plunge again. Much better unit….but: Must be thoroughly cleaned at least once a month. Has started leaking intermittently And most recently, it decides to not make ice. The last item is corrected at the moment by unplugging and plugging back in, so it must have a board going bad. Oh! Some may wonder….we have always used highly filtered water in this thing…. On a good day the Opal 2.0 makes great ice and does so quickly. Soft, chewable, enjoyable ice! However, I will not recommend this appliance. It has lasted 2.5 years…a year longer than the first model. Considering this is an expensive unit, it requires too much stoking and lacks durability.

The technician was on time, quickly found the problem and fixed it

Max came to “troubleshoot” tv, written by store employee when making appt. when Max came in I told him symptoms and red lights flashing 3 times. He knew then it wasn’t fixable and told me why, which I kind of expected. Plugged in tv and it showed the same problem as before. He said he wouldn’t charge me because he “didn’t do anything”. He was here maybe ten minutes. He was nice, professional. I should have made appt myself so I could have explained the situation and answered any questions Geek Squad or I had. Might have saved a trip!

Following a service interruption I lost the ability to very sound on my TV. Two members of the Geek Squad came on a Sunday morning (!) and resolved the issue in about 15 minutes. Turned out to be a default setting in the ATT equipment. The guys were very professional and informative. I would certainly recommend them.

Agent was excellent with troubleshooting and fixing the issue

The Technician was on time and provided great service. Solve the problem.

The agent helped connect devices and show how to keep them connected

Geek Squad member was courteous, friendly and knowledgeable. I would recommend this service to anyone.

The agent was caring and got our TV working. Answered all our alquestions

The agents my new receiver and got it up and running with the rest of my system. Great Job, Thanks.

Fast Got the job done!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The agents connected the TV, speakers and receiver in my pool cabana. They were friendly and extremely helpful!

agents very knowledgeable and courteous. Fix issue very promptly

So far we have had a different geek squad out each week for 3 weeks. They have ALL been wonderful. Since our TV is less than a year old the geek squads are having to go thru Sony to get a replacement TV and it is taking quite a long time. We are still waiting and now having to personally provide to Sony the same info the squads have already given them.

Fix the problem,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

The Team setup and activated my Blink Security System. It works very well!

Troubleshooting service was great, process of elimination was short and thorough. Tv working like new again