Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Home theater tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional he knew what he was doing.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent did a great job with my home theater. It was done very quick and made sure it was up to my qually.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad solved the problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Technician was on time and provided great service. Solve the problem.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Caring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was caring and got our TV working. Answered all our alquestions
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Happy customer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He got my surround system back working. We have had no issues with it since he fixed it. Great job!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Assisted Seriors with new mounted TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had excellent, professional service at our home with assist with our mounted TVs.
I would recommend this to a friend - Pros mentioned:Problem resolution
Rated 5 out of 5 stars
Quick, easy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick response. Knowledgable tech. Problem resolved
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Reestablish internet, tvs etc.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and polite technician, totally resolved my issues.
I would recommend this to a friend Rated 5 out of 5 stars
Outstanding Service and Expertise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the Geek Squad for the last 3 years. They have done set up on items large to small. They have even fixed my Ring doorbell that I purchased at a different store. The service has always been fast, professional and expertise outstanding. They are the first people I call. I am so glad to have to Geek Squad
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.65 inch TV connected with surround sound and adapters
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Problem resolved post haste.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician immediately diagnosed problem and fixed it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Audio problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad guys (Mike Bady & Jeremy Gathing) were on time and fixed everything with my surround sound system! They explained everything to me and eyerthing works GREAT! These guys were AWESOME!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Explained our problem with our system and tech efficiently solved all our problems and clearly answered our questions.
I would recommend this to a friend Rated 5 out of 5 stars
Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had excellent service from the Geek Squad from the initial installation of our new Sony T.V. to the recent trouble shooting appointment. The most recent appointment was with Matthew Brady and Lester. Excellent gentleman - very polite and professional and best of all very knowledgable. We also received a followup call a few weeks later. We are very happy.
I would recommend this to a friend- Pros mentioned:Troubleshooting
Rated 5 out of 5 stars
FASTFIRE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They quickly diagnosed the problem and suggested a fix, which has worked beautifully. Better reault for a lot less monnoey then we expected.
I would recommend this to a friend Rated 5 out of 5 stars
5 stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My technician was on time and super nice and fixed my tv perfectly
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Blink Security Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Team setup and activated my Blink Security System. It works very well!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
My geek, Steve was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Steve was very knowledgeable, explained every detail and very patience.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
TVs installing gurus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the squad come and installed my 75” tv and this guys was amazing
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rep very helpful with a complicated problem made things better and useable
I would recommend this to a friend