Customer Ratings & Reviews

the agent set up my speakers and controls. By the time he left, everything was perfect

The agent from Geek Squad setup my printer and after that in no time at all and it is working perfectly!!!! Love it!

Tv now connects to the audio system. Blu-ray player also working again.

Geek Squad spent two hours connecting my new receiver to my various devices - they did a great job, and I’m happy with the receiver.

Excellent Service -appreciated the kindness and concern of technical advice. The device was sent for service upon their request. They worked patiently too find solutions. They did give detail information and instructions on do's and don't. They were reasonable and understanding. Thanks for your help and sevice.

The agents helped us hook up our tv with the correct cable we needed.

They connected everything with expediency and were persistent in solving the problem.

great and speedy was able to diagnose and explain our problem

agent was very knowledgeable and helpful, and very efficient

The agent that came to address my concerns was great. He communicated with me as to the time he would show up, or if he had an interruption and during the appointment explained the issue. Ultimately it was not something that could be addressed (since it is old technology not being able to mesh with the new equipment so I understood that.

Vey Knowledgeable. Cleared problem with my TV that had been constant quickly.

the 1st geek squad who installed my theater system did nothing to adjust the system stating "no one really know how to adjust the system". I have a sonos system, and if it wasn't for the fact I needed help with the remotes, I would have a jack up sound. The 2nd squad adjusted the sound for a great sound and helped with the remotes.

After I cut the cable and added a Fire stick to my smart TV, my 2-zone system wasn’t working properly and the start up process was clunky and very slow. The Geek Squad technician was courteous, on time, and most important, fixed what was fixable given my 8 year old receiver. He diagnosed the start up problem and greatly improved the start up speed and convenience.

The geek squad is the best fixed the problem in two minutes

They fixed the problem quickly! I would highly recommend them!

They identified the issue and assisted in picking out a new receiver to replace the un functional receiver. They also assisted in picking out a new larger tv. They returned a few days later and installed both the new receiver and tv. They made sure I knew how to operate the new tv system. They also made sure that all the speakers in our surround sound stem we’re functioning.

The agent spent all day trouble shooting our problem as well as installing the Eros web and modem. She was attentuve and made sure we understood ehat she was doing. While it did not solve all our issues, we appreciated her professionalism and determination.

Tech resolved the problem and it was not an easy issue but worked on it til he figured it out.

The agents diagnosed the smart TV problem right away and solved it. I can watch streaming now!

Prompt, professional, communicative and instructive technician. Went the extra mile to solve the problem