Customer Ratings & Reviews

The agent connected out CDC player to our computer. The agent was very efficient and completed the job quickly.

The rep went thru my sound bar and fixed the problem in no time. Very knowledgeable and personable.

Our Geek Squad dude fixed the problem in less than 10 minutes! Simply awesome!

This television has a spectacular picture. It is very fabric.

I was having trouble with a couple of programs in this computer, spent 3 hours trying to get help figuring it out. Finally got an appointment with Geek squad at the local store. The tech listened to my problems, said he couldn't fix them because they were in confidential files. On the way out, an employee of this store asked if I was o.k. I told him my problems, and he said maybe he could help. went over to a station hooked it up explained to me how to find the places to change some settings, and solved my issues, all without seeing any of my confidential files.

Yes good job sorry I haven’t anything else to say thank you again good job your friend Bob.

Simple setup and superb , rich sound. Works great with my LG TV.

Excellent Service -appreciated the kindness and concern of technical advice. The device was sent for service upon their request. They worked patiently too find solutions. They did give detail information and instructions on do's and don't. They were reasonable and understanding. Thanks for your help and sevice.

We've had the geek squad over to our house several times in the last few months and they are always so nice. They are quick in finding answers to all our needs. Thanks!

Showed up promptly. Quickly assessed and fixed problem.

The agent responded to my issue and corrected the issue promptly.

The technician was knowledgeable and helpful. It works great and he explained how to use it!

Very good in trouble shooting excellent explanation

trouble shot my audio issue. fix it. all good. excellent work.

Leo and Christine came to my house to replace my surround sound system. They were absolutely fantastic. I’ve worked with Leo before and he has truly spoiled me with his knowledge, amazing customer support and willingness to go above and beyond. I can’t thank them enough. This is what customer service should always be like

The Geek was very professional, friendly and knowledgeable! He was able to install and get functional a tv that we were clueless about!

Quickly diagnosed my home theater-tv interface issue. Detailed explanation and easy to understand. He provided exemplary customer service - a standard that seems missing today!

My Denon system "Heos" has been a challenge ever since I purchaced Last year. I had the Geek squad over and they did a great job of trouble shooting and getting everything working!

The agents were able to get my TV up and running and helped by showing me the proper remote to use.

Molly Massey came to my house to troubleshoot my issue with my equipment not functioning properly. She did a complete check and discovered it was a problem with my Harmony remote. She got me up and running and explained what I needed to know to make my system operating again She is the best and knows her stuff! Thanks so much!