Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
They fix anything electronically
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They get the work done great crew good people great service
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Agent connected speakers to out dated TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents connected speakers to TV. The TV was an older model, so they trouble shooted the connection.. worked great.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad techs are great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technician, Christian, did an outstanding job in restoring our remote control and entertainment system after one of the components in the system failed.
I would recommend this to a friendRated 5 out of 5 stars
Molly got me back up and running quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Molly Massey came to my house to troubleshoot my issue with my equipment not functioning properly. She did a complete check and discovered it was a problem with my Harmony remote. She got me up and running and explained what I needed to know to make my system operating again She is the best and knows her stuff! Thanks so much!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad simplified tv operation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technician answered all our questions and made sure we understood the smart tv.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad fixed my TV QUICKLY!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.problem solved quickly. Technician was very knowledgeable.
I would recommend this to a friend - Pros mentioned:Troubleshooting
Rated 5 out of 5 stars
Geek squad is awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very knowledgeable and prompt. Fixed the problem within minutes.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Printer restored.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service to restore my printer was outstanding. The agent was exceptional.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geeks to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great-on time, helpful, enjoyable. Good service.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
no reception
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician replaced some parts and as of the moment everything seems to be working as it should be.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad to the rescue after new internet/cable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a great sound system and had it installed with Geek squad in the Spring 2023. Our internet/cable provider changed and the sound system was messed up. The Geek Squad returned and was able to restore everything and fix the speakers and remotes to work more efficiently than before! I am glad I have this service!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t say enough about Jos on the Geek squad who was courteous and very knowledgeable. I would definitely return to Best Buy for geek squad service. The manager was awesome, too!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, the representative got everything up and running as needed.
I would recommend this to a friend Rated 5 out of 5 stars
eero 6 install by Cameron & Mat - Great Job !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cameron and Mat did a great job installing the EERO 6 Tri Ban Mesh device in our home today. The were very pleasant and patient with us. Once configures the ensured all our Devices were functioning and had strong signal, I now have internet in my detached shop. They download the App for my wife and explained the features of the system to us both. Great Job Guys. Thanks!!!!!!!!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Repaired my tv. Fast dependable service. Did what they said.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Surround sound .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item I bought, worked like it should. I am very satisfied with it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
TV had no picture or sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician analyzed the issue and corrected it immediately. He told me what to do if it ever happens again.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Trouble shooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service came out and trouble Shiites the tv they installed with the sound system. We’re able to calibrate and get to working
I would recommend this to a friend Rated 5 out of 5 stars
Chris is the best agent…bar none!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent, Chris, fixed all of the issues we had from the initial installation. Helped us understand everything without fast- talk and running over us with big explanations. Sorry…but we’re older and needed someone to listen to our needs and then show us what to do and use language we understand. Chris was totally awesome!!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Outstanding job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great. The technicians were outstanding
I would recommend this to a friend