Customer Ratings & Reviews

trouble shot my audio issue. fix it. all good. excellent work.

Amanda recognized the problem right away (connecting my new receiver to the Spectrum remote). No problems since!

I told Them that I was cutting the cord with the Cable company and was ordering my own equipment including a Cable Modem and I was told that when I receive the items to call and set up an appointment for the Geek Squad to come out and completely transfer everything. At this time I am awaiting the equipment.

Set up of a new modem and three pod WIFI nest was completed. All systems, printers and devices now working more efficiently that's to the Geek Squad and the new equipment.

The service technician was outstanding. He was friendly, knowledgeable and addressed our issue expeditiously.

Our Geek Squad dude fixed the problem in less than 10 minutes! Simply awesome!

Our Geek Squad technician came in and had our issue figured out in 10 minutes. He explained how he was fixing it and what to do if it came back in the future. We have had no problems since!

I just renewed my geek squad contract. I liked the older version better where you didnt have to pay for a service call. If i am am paying 100. Everytime they cime that really adds up. I dont think i will renew after this is over. The sevice has been great tho

The agent, Chris, fixed all of the issues we had from the initial installation. Helped us understand everything without fast- talk and running over us with big explanations. Sorry…but we’re older and needed someone to listen to our needs and then show us what to do and use language we understand. Chris was totally awesome!!

The technician was able to fix the problem. Thank you

The Agent name was CHICO he is the besthe showed me how to work it and he gave me a lot of helpful hints on how to use my NEW TV he was very very helpful and concern If i need help from THE GEEK SQUARD again I will ask for CHICO

The Geek Squad did a great job diagnosing and sorting out problems with my home entertainment theater. They were professional, highly skilled and courteous. They addressed, and resolved, all issues with the multiple components of the home theater.

They get the work done great crew good people great service

problem solved quickly. Technician was very knowledgeable.

Everything is great. The technicians were outstanding

I was first referred to the national Geek Squad phone line. The person assigned to my problem did not speak English as their first language. She could not solve the problem and scheduled a local geek squad member to come to my house about a week later. They local geek squad member correct the problem within five minutes. I would give him five stars! I am paying for explode technical help and would appreciate dealing with the local gig squad rather than the national!

My agent was very helpful and courteous. Also fix the problem with my TV. I would recommend others to use Greek Squad for electric assistance.

Both technicians were friendly and knowledgeable. They were on time and offered solutions to our problem.

They have everything working perfectly. This is an A team for sure! Thanks Matt,Chris and Michael!!!

The Geek Squad helped us, with an issue involving a connection problem with our Echelon spin bike.