Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
To the rescue!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents helped me solve operation problems with TV and sound bar. It is now hassle free. Courteous and most helpful.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Fixed the problem quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient in diagnosing the problem and providing the solution.
I would recommend this to a friend Rated 4 out of 5 stars
TV installation Evaluation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Evaluated our TV installation needs because of our old complex wiring.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quick with knowlege
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech geek teamdid a excelent job getting my samsung soundbar working again
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad came to the rescue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad troubleshooted our tv problem successfully.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The Best help you can get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are friendly, knowable, & over a joy to deal with.
I would recommend this to a friend Rated 5 out of 5 stars
FireStick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the Geek Squad technician, who helped me set up the Fire Stick Cube and HULU on my TV
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad = knowledgeable, efficient Technicians
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How long has this been going on? I was unaware of any such service. I always did without an item or asked family for assistance, which led to confrontations. My Best Buy purchases will always be installed / serviced by the Geek Squad. It is the best investment I've ever made. I have always recommended Best Buy along with the Geek Squad services. Thank You.
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Fixed the Wi-Fi connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent quickly connected the Wi-Fi to the Ring flood light.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad installed my TV without delay!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted my TV and showed me how to watch youtube.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Getting the soundbar going.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were having issues with our soundbar and the Geek Squad staff did a great job getting it going.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad is good, when they show up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 for the service provided, 3 for the (lack of) ease of scheduling, 2 for the incoherent 'advice' offered on installing the soundbar to the tv mount.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Yes, my husband said the technician was efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation and troubleshooting went through and smoothly
I would recommend this to a friend Rated 5 out of 5 stars
Set up my Sonos in a timelt manner.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent showed up on time. Very professional, polite, and took time explaining the use of our Sonos
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They arrived on time, took care of the problem, and answered ll my questions
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
PC virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was knowledgeable help me solve the problem I had.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad reinstalled the sound bar quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad arrived on time, checked my sound bar and reconnected it to the tv.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Job well done.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech addressed the problem and fixed it. We have not had any issues since..
I would recommend this to a friend Rated 5 out of 5 stars
TV repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen who came to check my TV were very professional and polite,
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad installed our ring, set up the chime
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and willing to answer all of our questions
I would recommend this to a friend