Customer Ratings & Reviews

The agents were great people and did a fantastic job installing my 98 inch TV.

i was having problems with my TV and sound bar,.The geek squad fixed my problem . and it works like a charm

The agents updated my TV and programmed the device issue.

The item was t in stock so I went to customer Svc & showed the employee the game I wanted. He said it’s out of stock but he could order it for me. Verified my address & paid for it & left. It was very quick & easy. He was very nice! I don’t have his name but it was a younger gentleman.

the worst experience ever, i bought a refrigerator first delivery team damaged the door and tried to say they did not notice it, no covid 19 procedures were followed at all, they were very rude and un professional, scheduled second appt. for delivery and made clear that i need them to follow proper covid 19 procedure, again no mask no nothing, tried to reach out to customer service, no response back, tried to reach out to the store where i bought it from was told i had to call appliance department very rude, got put on hold forever then got hung up on, what more can i say i tried !!!!

Excellent service by representative and resolve the issue

Technician was very knowledgeable. Problem has been resolved.

Install team set up; wired; tested and then trained me on how to use and sdjust

We were having issues with our soundbar and the Geek Squad staff did a great job getting it going.

I was having an issue with my Sonus sound bar. It quit talking to my TV. I contacted Ruminder, my consultant, and he set up the Geek squad for me. So gig kudos to Ruminder. When the Squad showed up, they did NOT treat me like a tech illiterate, but listened to what I had done; said I had done well, and the they explained my issue was common with E arc set ups. Then then re-established the connection and showed how I could do myself in the future if necessary.

They came out to check why the TV was not connecting to the internet and they fixed it!!!!

The agent was on time and did the complete reset. Tv is running smooth now.

Agents helped me solve operation problems with TV and sound bar. It is now hassle free. Courteous and most helpful.

The Geek Squad representative was was prompt and courteous. He addressed my concerns regarding our new sound bar and was very knowledgeable and helpful. I was grateful for the time he took to answer all my questions and explain what I did not understand.

Technicians was knowledgeable and patient. Made sure everything was working properly before leaving

They did a good and very nice job. They cleaned up everything and very polite.

verified the vcr/dvd player is old and needs replacement

The Geek Squad communicated very well, was on time and did an excellent job. I couldn't be more satisfied.

Was having autio issues. Total Tech was awesome and its perfect.

I'm so glad I have the Geek Squad to help me. My computer was not connected to the internet. I called my Cable service they checked all my connections everything was connected except my computer. Shivam at Greek Squad walked me thru all the steps on my computer. Now my wi-fi is connected and my stress is gone. Thank you Shivam