Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
The Geek Squad is Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad came at did what they were supposed to do without a problem.
I would recommend this to a friend Rated 5 out of 5 stars
Love the GEEKS!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know just enough about electronics and computers to be dangerous....and mess it up. The GEEK SQUAD came out and figured out what settings were off and in literally a couple minutes zipped through all the settings and fixed our issues. Wow. Thanks guys.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was having autio issues. Total Tech was awesome and its perfect.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
SPEEDY GUYS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DID A GREAT JOB VERY NEAT, WERE VERY PROFESSIONAL AND DID AGREAT GREAT JOB .
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fire stick buffering problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Resolved our fire stick buffering problem after numerous attempts by others.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Profesional and quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They know what they are doing, very professional. Did job quickly and without a mess.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
tutorial for smartTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expertise, patience, love them@@ Very sincerely,, Minna Lipkin
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad got my printer up on wi-fi.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop was "seeing" my printer but not printing using wi-fi. Geek Squad got it working. Pleased with the service.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 5 out of 5 stars
Dustys Report
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.verified the vcr/dvd player is old and needs replacement
I would recommend this to a friend Rated 5 out of 5 stars
Best of the Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to know when I mess up there are wonderful techs like Kevin Williams on the Geek Squad who will come and fix my issues without any judgement. He is thorough, kind, and takes time to explain what he has done. He is an asset to Best Buy.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.provided excellent service for reinstalling Sonos and troubleshooting TV issues
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad technician was fabulous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service man solved the problem and explained how to operate the printer thoroughly.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 4 out of 5 stars
Good Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set-Up my JBL sound bar and Paired it with my remote.
I would recommend this to a friend Rated 5 out of 5 stars
Tried to get tv to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was amazing and honest with us. Unfortunately through our move our tv was broken from the movers.
I would recommend this to a friendRated 5 out of 5 stars
Fast, helpful service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We contacted BestBuy to assist with an international hotspot setup that does not require a SIM card. The technician was here within 48 hours, but was a Home Theater tech, not a computer tech. However within 5 minutes, he fixed our problem and had us up and running.
I would recommend this to a friendRated 5 out of 5 stars
I LOVE THE GEEK SQUAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so glad I have the Geek Squad to help me. My computer was not connected to the internet. I called my Cable service they checked all my connections everything was connected except my computer. Shivam at Greek Squad walked me thru all the steps on my computer. Now my wi-fi is connected and my stress is gone. Thank you Shivam
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jonathan is fantastic but Samsung continues to send the wrong part to fix my Best Buy tv. This is the 2nd part sent that is incorrect. This is becoming an issue with me. Best Buy needs to either speak with Samsung about their ineptness or replace my tv.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fixed my problem in 20 minutes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a problem with our Sonos system cutting out when playing music on our CD player. He fixed it and did a tuneup. A very knowledgeable and friendly tech.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
65" TV Mounted nicely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted the TV, ran the electrical for the plug and ensured all work to standard
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad- the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squard was wonderful! Punctual and professional
I would recommend this to a friend