Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad quickly resolved my home theater issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Awesome help with my home theater Issue. They arrived and nicely explained the issue, recommended how to prevent it in future and resolve it !! volunteer help and provided the phone number to call if issue persists. Very professional and customer centric !!!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The representative solved our problem with our headphones
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Orbi hook up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly and knowledgeable. Explained the process and gave us advice.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lost internet to wireless speakers . Eddie is always knowledgable n courteous . Thank you
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad work quick on installing my rv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great work by the geek squad fast and efficient service
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Problem solved!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful, informative and professional. Helped troubleshoot and fix the problem
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.he was on time, pleasant, efficient and solved my problem!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was perfect. Fast, organized, pleasant....etc...
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Check connections
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent checked all connections and reset all adjustments
I would recommend this to a friend Rated 5 out of 5 stars
A Great GEEK SQUAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The "squad" 2 men arrived on time, fixed what I needed fixed. They were polite and very helpful.
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Tech (Jack) was great to work with and he was able to resolve the issue while he was here but it has since resurfaced. I would like to have it looked at again in hopes of resolving the issue permanently.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed tv and soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Matt was able to get my Sonos soundbar working again.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
quick, efficient set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents Quickly connected my TV to cable and blue ray player and assured all were functioning properly
I would recommend this to a friend Rated 5 out of 5 stars
Home Smart TV Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed an Agent to re-configure our Sony Smart TV with our streaming services and Internet. He performed all of this professionally and quickly, while explaining the different issues in plain words I could understand. Great service!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Well worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech very knowledgeable. I would definitely recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Receiver help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They tried to resolve problem even calling another geek rep for advice. They could not solve problem. However they did get airplay to work and gave me a few tips. I solved problem through crutchfield. I cancelled my new appointment with geek squid and they refunded me my money for previous appoint. I was not counting on that.
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Pickles99
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came and checked out our security camera's that were no responding. The work perfect now.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great “in home” tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were amazing! Re-fixed everything and reconnected everything so it would work again !
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent silver our connection problem very quickly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Meets high expectations; good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a TV for a small den. Just looked for great picture and good small room sound. Got 'em. This TV has features we'll never use, but that's fine
I would recommend this to a friend