Customer Ratings & Reviews

Troubleshooting Denon receiver issues. Justin was great!

They came in , I told them what it was doing and they fixed it and checked other things

I love having dependable access for my home theater problems but this time the time service guy couldn’t get it to work. So I called Bose they helped me get the sound back on.

I had problem with setting up soundbar. Audio cable did not come in box with sound bar.So I had to go buy one.i got confuse on how to set it up. Stuart from Geek Squad came out and was verry understanding and professional from time Arriving to time leaving. He made sure I understood how everything worked and what he did.He followed covid19 procedure wearing. A mask and asked if I would also wear a mask.

Having just bought a new Samsung 65 class QN85B which is also amazing, but my WII is old and the connections are different. Brian hooked it up with ease in no time! So knowledgeable and very patient with all of my questions. When you call the Geek squad, ask for Brian!!!

it makes a BIG difference to be a senior and become OVERwhelmed by all this stuff. The service of coming out to my home and the paitent person to explain what to do helped more than I can say. Thanks!

The geek squad is always top notch when servicing products. Only problem I've ever had is with the last purchase I made.....which regardless of the times they've come to service the purchase, still continues to give me daily problems.

Techs were professioal and gave some great recommendations.

he did a good job getting my direct tv to operate correctly. direct did nothing to correct my problem

After reaching out I was pleased with service provided.

The agents were great people and did a fantastic job installing my 98 inch TV.

The agent was prompt for the appointment. He was knowledgeable and courteous. After checking my TV, he informed me of my options. The repair on this older TV would be almost as much as getting a new one. Needless to say, I'll be looking to buy.

Geek squad tech are well trained and take care of customer

“Somehow,” these Geek Squad members were able to take the nest of what seemed like 60 cords and reduce it to the few necessary ones. Installing the tv (after dealing with ALL those cords!) seemed pretty simple, at least to my uneducated eyes. Always happy with G. S. members service!

The agent mounted my TV and connected it to all appropriate devices.

The Geek Squad agent helped to solve my theatre room problem.

Needed help setting up tv’s in new apartment. Tech was very nice and patient. She ensured the address was correct so she didn’t go to old house (address still on account) instead of new apartment. So much appreciated. She was efficient and very helpful!!

The agent mounted my tv & connected it to all my devices.

Geek Squad was able to advise me and lead me to the solution of my problem.

I am simply amazed at how good the Geek Squad men and women are!