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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2203 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,204 reviews
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great lights for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck definitely these lights do a tremendous job specially if you have a you have an Alexa or google speaker controlling by voice. Was really surprised on how bright they actually got when you adjust to the maximum brightness level.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      The only thing brighter than our bulbs is this glowing review! Thank you for being the best part of C by GE!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart LED light bulb.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart light bulb without a hub just the application. Very easy to connect with wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great lights!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart RGB light bulbs. Make the the perfect lighting background for streaming.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Nicholas, we are absolutely thrilled to hear that you have had an enjoyable experience using your Cync bulbs! Thank you for taking time out of your busy day to share your experience for others to consider. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best RGB light bulbs I’ve bought brightness is way better then I thought and a lot of colors to choose from. The app is simple and not too complicated. 100% recommend

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this review! We are happy to hear that you are not only enjoying our app but also our Smart Bulbs. We appreciate you allowing us to make your home a little brighter. - Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    C by Ge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great the led light bulbs are easy to connect to your wifi you download the app on your phone and control the light bulbs to your liking it's fantastic!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the kind words! Glad you had an overall smooth experience getting your new lights integrated into your smart home ecosystem. -Cync Support Team

  • Rated 5 out of 5 stars

    Great lighting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Cync Lights. They are versatile and the are easy to set up and use. The color reproduction is great. One of the best things is the low power consumption. I use them on my out side lights at my front and back door. They add personality to my lights. you could say that they "keep in "Cync" with the times!"

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for sharing your experience with your Cync Direct Connect Light Bulbs! We're glad to hear that you're appreciating the color options and the low power consumption. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Atmosphere change

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how these lights change color and help to set up an atmosphere in our rooms.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      The Cync Team is thrilled to hear all about your positive experience with our Full Color Direct Connect Smart Bulbs. We appreciate you choosing our brand above the rest and we look forward to embarking on this Smart Home journey with you. -Cync Support

  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Easy, nearly plug and play.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up with the app. They do require a strong wifi connection to work properly.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Lari for taking the time out of your day to share your experienced. Here at Cync, we see out customer feedback as a crucial part of our success. We are thrilled that you found setup simple. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    It even works with my Alex

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are perfect for any mood and you do not need a hub to control the color with Alexa

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad to hear you are enjoying your new direct connect lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Let there be light

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these bulbs. I can turn on or off the lights with the app on my phone.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for considering Cync and for taking the time to leave a positive review! We are so happy to hear that you are enjoying the convenience of controlling your Smart Light Bulbs with the Cync App. -Cync App

  • Rated 4 out of 5 stars

    2 A19 Full Color Direct Connect Light Bulbs 60W

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased and excited to activate the operation and color light change of these bulbs from the convenience of the app on my phone. It is also a great security when one returns home late after dark to light up the house.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for allowing us to be a part of your smart home setup and venture. We hope you are finding enjoyment with the many possibilities and benefits of smart home lighting. Thank you for reviewing our app and products! -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Excellent rainbow colors including day light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these bulbs, rainbow colors and Alexa what else needed.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We love hearing from our customers! Thank you for taking time out of your day to leave a review for the consideration of others. On behalf of us at Cync we appreciate your business! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is easy to install on your phone and adjusting the lights creates flexible ambience

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are so happy to hear that you have been enjoying your experience with our app and devices! Thank you for taking time to provide us with this feedback we appreciate it! – Cync Support Team

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me awhile to figure out how to get these bulbs connected to our wifi and looking reliably, but they work great now and I love that there's no "assistant" or "smart speaker" required.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are happy that you are enjoying your Cync Direct Connect Full Color Smart Bulbs, Troy! Thank you for sharing this review for others to consider. In the event you need assistance with a new device in the future out Support Team is available Monday-Friday 9:00AM-9:00PM and Saturday-Sunday 10:00AM-7:00PM. We are here to help you, please use us as a resource! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Color lights

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all things c by GE. They are so easy to use with google. Highly recommended.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking time out of your busy day to leave us a review! -C by GE Support

  • Rated 5 out of 5 stars

    AMAZING PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much it works with my google assistant and it’s very easy to use just by downloading the C by GE app and you need wifi si if you don’t have wifi i don’t recommend you get this product otherwise it’s perfect and bright

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review Adriana! We hope you enjoy your new direct connect lights. -C by GE Support

  • Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all their really useful for not having a Alexa or google the only problem i have with them they have a slight delay in the color change  which isn’t a big deal but i like it would recommend 

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the positive review, Ryan! We are thrilled to know that our products have provided you with a satisfying experience, and we hope to be able to continue this trend for as long as you'll have us! - Cync Support

  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Buy the white ones, not the color ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C by GE app failed to communicate properly with the Google Home app, but fortunately, you can set the bulbs up directly in the Google Home app (I'm on Android). During testing of a single bulb (of 4), I noticed that response of the bulb from the home app was snappy, but it only reacts when you lift your finger off the screen (i.e.: if you dim it, it won't dim until you finish adjusting the brightness). White spectrum of colors work as expected. HOWEVER, forget color. The RGB LEDs that mix to form colors are WAY underpowered, so you will be lucky if you get HALF the max rated 800 lumens if you do red/green/blue/etc. The light is also noticably flickery (at least for non-white colors). See my photos: I took pictures with identical camera settings on high-shutter speed (1/4000 sec) of the GE color bulb (set to pink), Lifx color bulbs (set to pink and white), and a regular white LED bulb (in that order). Only the GE bulb is a flickery mess. You can see by the color-banding in the rolling shutter of the camera how slowly the GE light is pulsing the color. There is not a quality circuit board inside. If you are sensitive to minor fluctuations in light brightness, you WILL notice it.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Nimoy, thank you for the valuable feedback! We're sorry to hear you were having issues with the C by GE app pairing with Google Home, definitely not the behavior the devices should be having. Whilst the Google Home does have color options for the light, the C by GE app will have a full color wheel spectrum to change colors with a customizable color wheel. If you need additional assistance, please reach out to us at 1-844-302-2943 or [email protected]. -C by GE Support

  • Rated 5 out of 5 stars

    CYNC App

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new CYNC app is great. It was super easy to setup and the interface is very clean and intuitive. I really enjoy the lighting scenes that can be setup. The colors look great when I put the bulbs in my fixture.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are pleased to hear that you are utilizing our 'Scenes & Schedules' feature, for an even easier way to manage your Smart Home! Thank you for sharing your input and letting others know the positives that come from choosing Cync! -Cync Support Team

  • Rated 4 out of 5 stars

    Great light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome light , love that you can control it from your phone , but sometimes it doesn't work. Overall great purchase.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest review and regret any issues you experienced with your devices. Please reach out to us at 1-844-302-2943 if you need any assistance. -Cync Support Team

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