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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,211 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great lights

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live these lights connections very simple and links up to wifi seamlessly also connects to my google hubs

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      That is awesome to hear! Glad you had such a positive and seamless experience getting your lights setup with our new app. We appreciate you taking the time to share your experience so far! -Cync Support Team

  • Rated 4 out of 5 stars

    LIGHT WITH ALEXA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE THE PRODUCT. IT WORKS PERFECTLY. I WOULD BUY THEM AGAIN

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing this positive review! We are thrilled to hear that you like your Cync Full Color Light Bulbs. If there is anything that we can do to elevate your experience to five stars, please feel free to contact us at 1-844-302-2943 for assistance. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    This bulb is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my smart device. The feature of the color change is awesome. It helps when you have light sensitivity since you’re able to dim the lights

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Tim, thank you for sharing your experience! It brings us satisfaction to know that our Cync smart lights have helped you. We are grateful to be a part of your smart home venture. -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Love the bulbs. Hated the set up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only giving this product 3 stars because I love the product and now want more. But, the connectivity issues literally was super irritating. Had to factory reset one of the bulbs, cause it wasn’t connecting right. It shouldn’t have been that hard to use. I would have given it a 1 or 2 because of my set up issues, but the product overall is a solid 4 out of 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    great color changing bulbs!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a little tricky to figure out how to connect it to my alexa but honestly it was just user error lol i love all of the colors and how you can dim the lightbulb depending on the vibe. super great purchase plus you get two!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear Abby! Thank you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Multicolor bulb to use remotely WiFi or Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install & use Multicolors to choose from in 1 bulb You can change colors, dim also turn & off with cell phone Wi-Fi or Bluetooth wi fi or Bluetooth.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Jennifer, thank you for taking the time to leave a review! We are so happy to hear that you are enjoying the fun and convenient features of our Cync Full Color Direct Connect Light Bulbs. As a valued customer, we hope you continue to enjoy the benefits of smart home lighting. -Cync Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    These bulbs are great addition

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are great addition to the GE Cync line. Better value than others and functions with other Cync devices. Recommended.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the recommendation, TomF! We appreciate you allowing us to be a part of your smart home venture. Thank you for your review! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Nice colors!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the variety of colors you can choose from. Overall, it is a good smart bulb. My only complaint is that the “C by GE” service integration with Google is spotty at times. My exact rating would be 4.5 but going with 5.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Well we appreciate all feedback we can get Amartya! It helps us to improve our app and products and we are always looking for ways to improve. Thank you for being the best part of C by GE. -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Awesome Lights

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the color scheme. Being able to change the color of the light as well as the brightness is a plus!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for trusting Cync with your business! We are thrilled to hear you are enjoying all that our Full Color Direct Connect Smart Bulbs have to offer. We appreciate you taking the time to share this review. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Good smart bulbs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like being able to control the light by voice. Nice being able to control the brightness level and the color.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Green Coach Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and plenty of colors! App works well, set up once and not used since. Works great for green coach lights to show our unity in this pandemic. And much easier than constantly swapping out incandescent green lights.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Very good for the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them for the value. And the option to do full bright white as well as colorts

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your thoughts about Cync Direct Connect Light Bulbs! We appreciate hearing that the value and colors are good for you. Please feel free to contact us at 1-844-302-2943 if you ever have questions or need assistance. -Cync Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Automation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these google compatible bulbs. I can just walk in the room and say “turn on family room light”. We change the color depending on if we’re watching a move or want to set a different atmosphere.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you have been enjoying our devices and the compatibility with Google. Thank you for leaving us this review! – Cync Support Team

  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Great when they work!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are great when they work but it took about a week to get them all to sync correctly in the app and even then you could turn the lights off to a room and it would turn off 2 bulbs out of 3 and say 1 is not connected or unresponsive. They’re finally working now and it’s great I’m just wondering how long they’ll keep working as intended after the hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Smart Bulbs.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great, were very simple to set up with our Alexa and haven’t had a single issue with them.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Cortney, we appreciate that you took the time to share your experience with others. Thank you for choosing Cync for your smart home lighting needs. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and fun to change the settings. Just need to add another set

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      David, we're so happy to hear you had an easy setup experience with your Cync Direct Connect Light Bulbs. Thanks for leaving a review! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great White/Color Lights Bulb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to change the color of these bulbs to matxh each season/holiday.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We're glad to hear you're having an enjoyable experience with changing the colors of your Cync Direct Connect Light Bulbs. Thanks for sharing your review! As a valued customer, we hope you continue to enjoy the benefits of smart home lighting. -Cync Support

  • Pros mentioned:
    Setup
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    GE / Cync Bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to give 1 star due to control issues. Bulds and Cync app continue to loose connection no matter if your on WiFi (same system) or not, Android or iPhone, does not matter. Constant unavailable messages. GE blames your system and/or phone. Blubs will come on at random with no routines ever being set up. Easy to set up just cannot conttol them as advertised.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We apologize for any frustration you have experienced. Please consider contacting us at 1-844-302-2943 so we can address your concerns directly. This is certainly not the intended app behavior. We appreciate that you took the time to share your review as we always strive to improve our app and devices. As a valued customer, we would be happy to assist you. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Fun Bulb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these bulbs, Plenty of colors. Never get Best buy overnight shipping. They have me in consumer limbo on another purchase.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear you are satisfied with your C by GE bulbs!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the app is very user easy, if your looking for a smart light bulb id go for this one!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Dilan- thank you for trusting our brand with your business! We greatly appreciate you sharing your thoughts. We are ecstatic to hear you are enjoying all that our Full Color Direct Connect Smart Bulbs Have to Offer. -Cync Support