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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,211 reviews
  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Versatile Light Bulb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds a lot of pop to a room, house, studio, etc. Annoying to have to go into the app to change things,

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the feedback! If you pair these devices with an Alexa device or google smart speaker you can control them with voice. Feel free to reach out to us at 1-844-302-2943 if you need any information. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Connectivity issues but great overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights are great for controlling from iPhone, some connectivity issues but they work fine most of the time

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the kind review! If you run into any more of those connection issues feel free to reach out to us at 1-844-302-2943 or help@cbyge.com. We would love to help! -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Easy set up for a great lasting lightbulb!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color quality, this provides a wide range of different shades of light as well as ambient lighting such as daylight or candlelight, highly recommended for any bedroom for an added ambiance.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review Johto97. We hope you enjoy your new smart lighting! -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were easy to connect to my google home account and the colors were beautiful too.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works great with Alexa

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lightbulbs are great. Work great with Alexa. The only issue is that the colors are not super bright

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review and feedback Kenknee! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Could be brighter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and they are easy to set up. I wish they were a little brighter so I could give them 5 stars.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave a review DM52 and for your feedback. We greatly appreciate it. -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Nice bulbs for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work, Alexa integration is intermittent, but they are pretty nice otherwise.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your thoughts for others to consider. We are sorry to hear your device is not working as intended with your Alexa. We would like the opportunity to speak with you over the phone to resolve this. Please consider reaching out to a Technician at 1-844-302-2943.-Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light show at home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having fun with these lights they are fast and easy till install and if you need help just call the he number on the insert and it still take about 5 minutes

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing this helpful information with others. We are glad you are enjoying your new Smart Bulbs. As you mentioned our Team of Technicians are available for live support. An Agent can be reached by calling 1-844-302-2943. -Cync Support Team

  • Rated 4 out of 5 stars

    Fun but flawed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love these lights. In fact, we have replaced most of our bulbs with smart bulbs as it is very convenient to be able to choose which lights we want on in a room as well as how bright and what color. The only issue is that the GE skill with Alexa is hit or miss. There will be periods where all the lights disconnect and you have to go into the ge app to control them. Otherwise great purchase!

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this feedback about your experience with our Full Color Direct Connect Bulb. If you would ever like any assistance with any of our product please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Not bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mobile app can be a bit finicky, but overall they worked pretty well. Especially given the price.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest feedback! Glad you were eventually able to get them setup and working. Feel free to reach out to us at 1-844-302-2943 if you need additional assistance. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to setup through the app, no bridge required

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We're thrilled to hear you had a simple and seamless setup through the Cync app! Thanks for sharing your review of Cync Full Color Direct Connect Light Bulbs. -Cync Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Lights on

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun light bulbs to own. This item was the best value compared to other light bulbs that operate the same way.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hiya Jett.

      Thank you for your honest review! We love to hear you are getting quality use at a great price and appreciate you choosing C by GE Lighting.

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good when it works

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnects from the app sometimes which can get very annoying but it's a fun bulb when it works!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the honest review! Feel free to reach out to us directly 1-844-302-2943 if you need any assistance. -Cync Support Team

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Colors for Different moods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put off buying smart bulbs. Should have made the switch a long time ago. Power to control the lights with a simple setup on the phone is the way to go!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We enjoy receiving feedback from our users about their experiences with our devices.  Thank you Allan-for allowing us to make your home a little brighter. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Good price for fill color lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lights for the price but the ge app is so so I rather use the Google home app to control the colors and brightness. I also love using my voice assistant app to turn then lights off or on.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale and so worth it. Love the different options and set up

    I would recommend this to a friend
  • Pros mentioned:
    Color changing
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Smart bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eeeeh connectivity issues but really bright vibrant cplors

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest review and regret any hiccups or slow responses with our app. We are always looking for ways to improve it and require feedback such as this to do just that. Feel free to contact us at 1-844-302-2943 if you need anything. -Cync Support Team

  • Rated 5 out of 5 stars

    Overall great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these lightbulbs for my daughter’s room, and she loves controlling her lamp and changing the colors of the lightbulb using her tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for someone because he used the physical switch to turn off his Wiz lightbulb and could not get it to sync again. This one has worked good.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your positive experience for the community to consider! We certainly appreciate your business and for allowing Cync to be your smart home choice. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very easy to set up. Have bought more because we like them so much.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello parkemc, we are thrilled to hear that you had an overall seamless experience getting your devices connected. Thank you for taking time out of your day to leave a positive review! -Cync Support