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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,211 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    For $25 it’s worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! We got them so our outside lights could have a Christmas theme. At $25 they are worth it but I doubt I would pay more than that.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for the honest review! We certainly appreciate you allowing us to be a part of your holidays and we hope you enjoy. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Awesome lights

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! Definitely recommend them, easy to connect to whatever device you are using and the colors and how it easy for it function is a good purchase

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the recommendation! We appreciate you allowing us to be a part of your smart home venture. Thank you for your honest review and for testing out our app and products for yourself and for leaving a positive review it means a lot to us! -Cync Support Team

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Smart bulbs smart price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at a great price! Love having my smart bulbs so if I forget to turn off the lights I can go to my app or tell Alexa to turn them off

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Color changing effects

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Direct Connect light bulb. The color changing experience is a plus. I would purchase again.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We love having positive customers like you! Thank you for taking the time out of your busy day to leave a review! It means a lot to us. -Cync Support Team

  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Bright and colorful

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of walking into a room and saying, “Alexa, lights on”. Its really convenient

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear you are having an enjoyable experience with the benefits of smart home lighting. Thank you for your review and for allowing Cync to be your smart home choice! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart bulbs! Awesome functionality. You can change the colors. I love it.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you are enjoying your Cync Full Color Light Bulbs, Todd! Thank you for taking the time to leave a positive review. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great alternative to changing colored bulbs

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey Google, show me the rainbow Great lights for setting the theme for holidays or just letting the kids have fun with color in the toy rooms.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We love to see such colorful reviews. Our team is thrilled to hear our products have left you and the kiddos joyful. Thank you for taking the time to share your opinion for others to consider. -Cync Support Team

  • Rated 5 out of 5 stars

    Smart LED Bulb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and reasonable price. We have bought before and are happy with the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    It’s always on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, no issues yet. Nice to have many devices in Gsync.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these bulbs. I have them plugged into smart plugs and control them with Alexa. I change the colors often to match my mood.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are so happy to hear that you are enjoying the ease of control that these Smart Bulbs can offer! Thank you for taking the time to leave us this review. - Cync Support

  • Pros mentioned:
    Color changing

    Rated 3 out of 5 stars

    Great Color, poor response

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to give it a higher rating simply because I absolutely love the richness of the colors. But, I have had too many occasions where Alexa had problems with "device is not responding" only to have the light respond moments after the notification.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're very happy to hear you love the color output on our lights! However, hearing about your experience with their response to Alexa is not how we expect our lights to behave. To ensure the best performance, we recommend that you keep your app on the latest version and ensure the firmware on your Cync lights are updated. If everything is up-to-date, we would love the opportunity to assist. You can contact us directly at 1-844-302-2943. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colorful, make house holiday like. Kids like it, there is a lot fun.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We are grateful to be a part of your holidays! Thank you for taking the time to leave a review. -Cync Support Team

  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Bulbs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bulbs, horrible phone app. Save yourself the headache and get Phillips hue.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Evan - We appreciate you taking the time out of your busy day to leave us this honest review. We regret hearing you had a less than ideal experience with the Cync app. This is certainly not the experience we wish for our customers to encounter when using the Cync app. We would like to find out more about this issue that you are experiencing. If you could please contact us at 1-844-302-2943, we will be more than happy to assist you. -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Nothing but the best!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lights this is the only brand that i will now stick with. Ive tried Geni and gm product, both wouldnt stay connected to my network.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Wow! Thank you for this glowing recommendation. We thrive knowing our lights are making a difference for Customers like you. We appreciate being able to take a glimpse into the experience through your lens, and are delighted to hear the experience has been nothing but positive. Our Team is grateful you have chosen 'Cync'!- Cync Support Team

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great quality and easy to set up

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Works great and I use it year round with different colors relevant to holidays.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Danny, we are absolutely thrilled to hear that you have had an enjoyable experience using Cync so far! Thank you for taking time out of your busy day to share your experience for others to consider. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love these because they love changing the color whenever they want and they work great.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Katlyn, we are so happy to hear that your family is enjoying the convenience of smart home lighting with Cync! Thank you for sharing your experience with us. -Cync Support

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Product. Easy to Use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product . Love how easily this product was to setup. Really responds well to your voice commands through the alexa app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for leaving us a review Nae. We hope you enjoy your new lights!

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE HAS SOLID PRODUCTS and this one is no different. You can change light color you want to and control the changes with voice assistant as well

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We hope you continue to explore the advantages and benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Light

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent, very beautiful, great for the room and very practical for everyone.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to have earned your business Yinelis! Thank you for choosing our brand to make a positive impact in your space. Our team is glad to hear that you have been enjoying the 'Cync Experience'. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Kids get a good nights sleep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for changing kids mood for sleep at night. Helps them to wake up in a good mood

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that FastEddie! We hope your family continues to enjoy their new lights. Thank you for leaving us a review! -C by GE Support