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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,211 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great value, lacks function

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mehh....have really had nothing but issues. If you are looking for a seamless experience, you may not find it here. Already had to change out one bulb that literally just quit working. Will contact GE direct. Other bulbs lose connectivity at random (while other nearby devices are fine).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bulby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the variety of color choices, but kinda wish the bulb was more true to the colors. Maybe I just like warm colors, but I feel like LEDs can be very flat in color tones. Anyway, it’s a nice bulb and works good. I’ve had it for a few weeks now and no problems. My preferences aside it’s nice to have so many choices to choose from.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate you taking the time to share positive feedback! Your feedback is important to us and will be shared with our development team. If you need any assistance or have additional feedback feel free to contact us at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Nice Colors in Bulb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the great light that we bought. It has many soothing colors and can be operated with cell phone. Disco party!!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate you taking the time to share this review! Our team is grateful for your business and hope we can continue to impress you with our unique Smart Home innovations. -Cync Support Team

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Cool atmospheric lighting.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are more affordable than the Phillips hue and the app is better too.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are grateful to be a part of your smart home venture and can offer you products that can be an addition to your smart home ecosystem. Thank you for taking the time to leave us a review. We greatly appreciate it! -Cync Support Team

  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Great lights

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lights. The CYNC application can be developed more.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thankful you have shared this review. 'Cync' is always looking for more ways to improve our app and devices. We appreciate your feedback and we would love to hear more from you, about what we could do better. We can be reached directly by calling 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    A little pricey

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter changes the color constantly and its able to keep up with no issues.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for leaving us a review! Feel free to contact us directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Simple and effective

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are perfect and add some fun to our normal hanging fixtures. Just one tap away from a party atmosphere! Also works great with Alexa devices.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be a smart home solution for your smart home ecosystem! Thank you for taking the time to leave a review! We hope you enjoy your new direct connect lights. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup process can take a couple of tries, (especially when adding or switching bulbs to a room) but other than that they’re easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly and were easy to set up with phone!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We're thrilled to hear that your Cync Full Color Light Bulbs were easy to set up and use! Thanks for taking time out of your day to share your review. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You Gotta Try Home Automation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are awesome! I don't have to get up to turn anything on now!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the 5-star review! We are grateful for your business and it's always nice to hear from our customers. We hope you continue enjoying your Cync bulbs! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Fun all over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C-By GE super colorful, i enjoy the soft white lighting it's easy on the eyes for reading, and the colors are great for parties and sleepovers

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These brand lights are very easy to install on any platform. I use it on google home. They are durable

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello DeeB, we are absolutely thrilled to hear that you have had an enjoyable experience using Cync so far! Thank you for taking time out of your busy day to share your experience for others to consider. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great . A lot of options on the lighting and also has some cook lighting effects

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Marin for posting this review of your experience with the Cync Full Color Direct Connect Smart Bulb. Our team is happy to receive your feedback regarding this product. We hope that we can continue to earn your business in the future. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Use with Echo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and I love them! Very easy to use with Echo. The color choices are great and the dimming feature.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi MMoore - Thanks for taking the time to share your experience with us! We are thrilled to hear you are enjoying the color options and voice control. Your feedback is greatly appreciated! -Cync Support

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a GE Cync light bulb and needed another one. This one was easy to set up and connect to my Google Home.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Smitty, we certainly appreciate that you took the time to share your setup experience! We are thrilled to hear that you had an overall seamless setup with your lights. Thank you for choosing Cync! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and easy to use. App is clean and lots of good features.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear you had an overall seamless setup experience with your devices. Thank you for taking the time to leave a review! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Fun and flexible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to pair but good customer service to assist. Nice colors to add to any room.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for those kind words Cafe! I hope we were able to get you up and running and don't hesitate to contact us if you ever need any assistance. We are here to help. -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Easy & Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and the variety of colors to choose from are amazing!!!!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Jayar, thank you for sharing this positive review for Cync Full Color Direct Connect Light Bulbs. We are so glad to hear that you are enjoying all of the colorful options! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Color change bulls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I can easily change the color of the room to the mood that I’m feeling just by the sound of my voice and saying a color absolutely gorgeous

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    COLORFUL AND TROUBLE FREE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Smart Bulbs, easy programming, outstanding application and colorful options No issues whatsoever. Outstanding product. !!!!!!!!

    I would recommend this to a friend