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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,211 reviews
  • Best Buy Employee

    Rated 4 out of 5 stars

    Cheap and Work Great with One Caveat

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are simple, have a great app, and they rival philips hue. The only real downside is if you have to move or change anything about your wifi, they are a pain in the butt to switch to your new network or to reset. Five stars otherwise.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Jake- thank you for sharing your thoughts regarding the Cync Full Color Direct Connect Smart Bulbs. Your feedback is a valuable asset to our business and is what allows us to continue to improve our app and devices. We would love to hear more from you about the process you experienced when adjusting the Wi-Fi for your smart bulbs. In theory, it should have been seamless. However, is this was not the case we would like to get to the bottom of what caused this to occur so that you can continue to enjoy your lights. A technician can be reached by calling, we look forward to the opportunity to gather details and make improvements from your encounter. Cync Support

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Alexa and smart WiFi setup! Occasional concerns for delay depending on how much of your WiFi is being used up but overall flawless.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Scooter, thanks for the great review! We appreciate you choosing GE for your smart home needs. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little bit to connect properly, but now they work great. We like them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Happy, that certainly makes us happy that you were able to get your devices connected. We appreciate your review. Let us know if there's anything we can do for you. - C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first a bit of struggle to connect but once it’s connected it’s the best. I have it connected to my phone and Alexa it’s amazing ! Definitely recommend!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear you were able to succesfully get your lights connected and are enjoying them so far! Thank you for choosing C by GE! - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Light Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to set up to work with Google. Can tell Google to turn them on and off. Really like them.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Marie, we appreciate you taking the time to share this review. We are thrilled that you have been taking advantage of our devices ability to seamlessly integrate with Google Home. Thank you for choosing Cync to enhance your space! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome bulbs. These are great for easily changing the vibe of a room. Set up was very simple. Hopefully we get more features from the app in the future.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had an overall smooth experience getting setup with your new smart lighting venture. Thank you for taking the time to leave a review. -C by GE Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Partylight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good and affordable and the ambiance is great for any setting.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review! We hope you enjoy your new lights. - C by GE Support

  • Rated 4 out of 5 stars

    Illuminating

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice addition to updating to a “smart” home. Lights are very nice. The one reservation I have is the overall light output. I was hoping for a little more. Please don’t misunderstand they are completely well labeled / represented my personal feeling is that they would have had a little more oomph ( yes that’s the technical term)

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for the positive feedback! I will forward this info to our development team for improvement. Feel free to leave feedback at any time as it allows us to improve our app and we are always looking to do so. -Cync Support Team

  • Rated 5 out of 5 stars

    Superb Color Bulb

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cync is my go to light. I replaced all my old bulbs with Cync color. Now I can change the color motiff of my property easily. The app is easy to use to control the lights everywhere.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for sharing your thoughts on our Cync Direct Connect Full Color A19 Bulbs. We are thrilled to see this five-star review! We appreciate you for letting us know about your fantastic experience with our products. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Ready to color your rooms

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to give life and color to your rooms and for special occasions.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your positive experience with our Cync Full Color Direct Connect Light Bulbs! We are thrilled to hear that you are using your lights to create a colorful atmosphere in your home. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great remote managemt for exterior lighting.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily managed through the Google Home app. Using on my front/back porch and TV room. Multiple colors for mood lighting is great.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you so much for taking time out of your weekend to leave a review! Glad you are enjoying your lights so far. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 3 out of 5 stars

    colors good setup terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    three stars was for teh setup, it was an absolute nightmare, had to keep resetting the the bulb by switching teh light switch on and off so many times, what a joke, my google home still does not recognize it, done with it. the bulb colors and intensity are top quality need to sort out the software

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are sorry you have had this experience, this is not typical performance that the app or the products should be doing. Please reach out to our Support Team, so we can get to the bottom of the issue and get these devices and your app working properly. You can reach the support team at 1-844-302-2943 -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    GE CYNC Full color direct smart light bulbs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bulbs are very bright and colorful. The app is a bit confusing at first but once you set it up your good.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for leaving this colorful review! We are ecstatic you like your new bulbs. We have a live Support Team that would be more than happy to assist over a phone call at 1-844-302-2943, should you feel overwhelmed or need help. We are available Monday-Friday 9:00AM-9:00PM EST and Saturday-Sunday 10:00AM-7:00PM EST. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and it is very convenient as you can also program them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a review! We hope you enjoy your new lights and welcome to the GE family. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this GE light and its easy yo connect through the app

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love having you as a valued customer! Thank you for taking the time to rate us it means a lot! -Cync Support Team

  • Rated 5 out of 5 stars

    Love these !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these bulbs!!! Work great with Google Home and customizable colors are wonderful! Great value for four at the sale price!!!

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Hi Somie, thank you for allowing us to be your choice for smart home lighting. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Smart bulbs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used that much but good product up to now great colors

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for allowing us to be a part of your smart home setup and venture. We hope you enjoy your new lights. Thank you for reviewing our app and products! -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Amazing light!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great way to add some color in your living room or bedroom. It also help me sleeping. I love the flexibility of colors and the brightness.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Wow, thanks for the great review! We're happy to hear you are enjoying your new smart lights. -C by GE Support

  • Rated 4 out of 5 stars

    Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for daughters room. She loves them. Uses all the time.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear Breez213! Glad your daughter is enjoying her new lights so far and thank you for your review. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up once you download the app. Good value as I bought it on sale.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review! We appreciate you choosing C by GE for your smart home needs. -C by GE Support