Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,211 reviews
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Cync Full Color Direct Connect Smart Bulb

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This light is Amazing! It came in early as well! Love all the colors and the great mood it sets at home.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that our smart devices have made a positive impact on your space!  Thank you for taking time out of your busy day to leave us this review.  - Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really handy bulbs. Excited to see how they hold up over time. Really like how you can have multiple people linked to the light controls.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave a review Jake! We really appreciate it and hope you enjoy your new smart lighting. -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    LED colored light bulbs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Google. They can display so many colors. I really like that. Just tell Google the color and they change.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for allowing us to be a part of your smart home setup and venture. We hope you are finding enjoyment with the many possibilities and benefits of smart home lighting. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Bulbs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bulbs but WiFi needs to be close. Bright bulbs.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! Glad we could be a part of your smart home venture. -Cync Support Team

  • Rated 4 out of 5 stars

    Ok light

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well to be honest ok lights some colors get brighter than others. The color accuracy is not the best out there but for what I needed it gets the job done. So in all not to expensive but I think I’m going to get another brand even though they do ok just not that wow factor for me oh I will use these for now.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Hey Scott, thank you for leaving us this review! We appreciate you feedback and will be passing it along to our development team as we are always looking for ways to improve. Thank you for allowing us the opportunity to be a part of your smart home venture. - Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    AWESOME

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these bulbs are awesome the lighting you can adjust to super bright or dim of course the different colors

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync! Our team is thrilled to hear you are enjoying your lights and the ability to customize your settings. We are grateful you decided to share this positive feedback. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 2 out of 5 stars

    Great Concept, Poorly Executed

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, or at least I WANT to love them. The concept is fantastic. All kinds of colors and levels of brightness or on/off just by telling Alexa a simple command. Most of the time they work great, but then there are the times they don't, and my wife does NOT have patience with the lights when they won't turn on or off for her. Then there is the problem with bulbs totally failing. I have experienced about a 25% failure rate. Since I bought them on sale for what I thought was a pretty darn good price, that's okay. Except for the huge pain in my backside when they won't turn off, won't turn on, display the wrong color and won't change, etc.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      This is certainly not how our devices were designed, please ensure you are not logged onto multiple devices with the same login, that the app is up to date and that all firmware is on the latest version. Should the issue persist, we would be glad to troubleshoot to resolve this issue. We strongly encourage you call our live Support Team at 1-844-302-2943. -Cync Support Team

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    ge sync

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im a lazy guy so i badly need this but it keeps disconnecting

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We would like to speak with you directly in regards to the connection issues you have encountered. Please consider reaching out to our team directly so that we can diagnose and resolve the issue. A member of our team can be reached at 1-844-302-2943. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Love these lights!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them so much I’ve ended up replacing all lights in my house.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We always love to see positive customer reviews. Thank you for taking the time to share your experience. Our team is glad to hear that the Cync Direct Connect Full Color Smart Bulbs have made a positive impact in your space. We thank you again, for trusting us with your business. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and work well. The app is easy to use or you can use voice commands with Alexa or Google home

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are grateful to be able to provide smart home products that add convenience to your life. It's great to hear you had an overall seamless setup experience with your devices. Thank you for taking the time to leave a review! -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my hue lights to get away without using the huh and I have to say, they are slightly brighter Nd work really well!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We greatly appreciate you giving us a try and we are so glad that you are enjoying your lights!

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Good lights

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they seem fine, nice colors, not super dim like last years sale model. I would definitely buy them again if they were on sale.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi thanks for the review we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com we’ll be more than happy to assist.

  • Best Buy Employee

    Rated 4 out of 5 stars

    Great for color

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These light bulbs are very fast, easy and compatible. The color selection and modes are great. The only reason i cant give it a 5 star is because of the brightness. On a normal warm or cool setting they don’t get as bright as id like them to.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello, Nick. Thank you for taking the time to share your thoughts! We are happy to hear you are pleased with our products, and we hope to be able to continue this trend in the future!- Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my rt bulbs and the setup is extremely easy. I highly recommend these smart bulbs, the different color choices are great!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your recommendation Mike! We greatly appreciate you taking the time to leave us a review. -C by GE Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great bang for ur buck!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely great bang for the buck compared to Phillips hue despite issues with cync app. Better than sengled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. It works well, super responsive and works well with most smart assistants. Set up wasn’t as fluid as I would have loved but it wasn’t too bad. I would definitely recommend this product

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Andrew, thank you for taking the time to share your review. We are sorry to hear that your setup experience was anything less than ideal. Please feel free to contact us at 1-844-302-2943 if you need any assistance with your lights. We're happy to help! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    C by GE

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these bulbs. I used to use WiFi outlets for lamps but no need with these. They work great with Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great lighting option

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changing the color of the light with your phone is great. Works great for parties.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you are enjoying the benefits of smart home lighting! Thank you for taking the time to share your experience for the community to consider. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty nice, easy to config. Just avoid to use with Google Mini as a bridge, then you will have issues, use a GE plug instead

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Doug, thank you for taking time out of your day to leave us such a wonderful review. The plug is a great alternative as it allows you to move it around to any outlet in your house. Thank you for your review! -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm, a multicolored charm. Highly recommend

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing this positive review! Our team is glad to hear that you are enjoying your new Cync Full Color Light Bulbs. -Cync Support