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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,211 reviews
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great bulb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs work flawlessly. A little on the expensive side, but no connection issues like other brands (Singled).

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had a seamless experience getting your lights setup with our new app. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Cync Smart bulb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works as described. Easy to operate

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to provide feedback regarding the Cync Full Color Direct Connect Smart Bulbs. We greatly appreciate your positive input. Our team is thrilled to know we are meeting your expectations. -Cync Support

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These is the best thing you could buy i recommend it.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Ismael and thank you for sharing this review with others to consider. The Cync team is thrilled to hear that you have been enjoying our Full Color Direct Connect Smart Bulbs and all that they have to offer. We are glad to embark on this Smart Home journey with you. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 3 out of 5 stars

    you need a smart phone to download app to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited about buying these but realized once they arrived that by not owning a smart phone I couldn't use them. Ended up having to give them to one of my children instead for them to use. They haven't tried them yet so I can't really say if they work good or not

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there sorry to hear that you were not able to use our lights. Unfortunately they only work on smartphones at this time.

  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Need to download another app to use then

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im sure these lights are great. I gave them to my daughter. I didn't like that i have to download a new app to use them so thats the only reason i gave them away and gave them 3 stars. My other lights connect with my alex and i like to keep everything on one app

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for your review Jenn. The app is just to enable the skill for Alexa but I can see the need to condense everything down to one app so thanks for the feedback. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ol' Reliable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with these. Easy to setup and use. Works flawlessly with Google Assistant or the standalone app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the kind words JustDavey! Glad you had an overall smooth experience getting your new lights integrated into your smart home ecosystem. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Colorful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colorful and very nice, the white light is very bright

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there thanks for leaving us a review! Don't forget you can dim the lights if they get too bright. Hope you enjoy them.

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Good colors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me some tine to appply the color i like on my room. It was great to have a light bulb like this.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you have been enjoying variety of colors that our bulbs can provide. Thank you for taking time out of your busy schedule to leave us this review! – Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have these in the living room. When I walk in just have to give a verbal command to my show 8 and bingo lights on. Works great

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review Ratdog. Thank you for choosing C by GE for your smart home needs. - C by GE Support

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great bulb

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my daughters room, easy setup and they love the new lighting.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear 'Cync' is responsible for making a positive impact on the next generation. Thank you for sharing the gift of fun and 'Full Color' with your family! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great bulbs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the first color bulbs I’ve bought ever. They sinc with my other led light strips through the app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for sharing these experiences with us and glad to hear you are enjoying your new lights! -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Good lights

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are amazing! They save you lots of energy and have lots of colors to choose from.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that our lights are providing an energy-saving solution for your smart home. Thank you for choosing Cync! -Cync Support Tea

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these bulbs. The app (C by GE) could be better.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the honest feedback it is greatly considered. If there is anything we can do for you please reach out at 1-844-302-2943 or [email protected]. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EASY SET UP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were easy to setup using the C by GE app. After setting them up I was able to enable them within the Amazon Alexa app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave us a review! We greatly appreciate it. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lights are on.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The were easy to install, and working well. The lights were on sale, and a good price.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your positive experience with your Cync Light bulbs. We are grateful to be your choice for your smart home needs. -Cync Support Team

  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Great product but poor app!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but poor app! App isn’t work sometimes!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello, HappyPerson. We are sorry to hear you had a negative experience with our app. Please allow C by GE to troubleshoot your issue directly by chatting in or giving us a call at 1-844-302-2943.

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Nice lights

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lights sets the mood for a perfect evening! The colors are beautiful!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you are having a positive experience with your Cync smart home venture. Thank you for taking the time to rate us! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great fantastic ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights brightened my day haha. I love them I just set things up for certain situations and it just works super easy

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience.

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy setup!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream and a great value. Easy to set up in the app and Google Home app. Highly recommend.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you have been enjoying your smart bulbs! Thank you for taking the time out if your busy life to leave us this review! – Cync Supprt Team

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Great bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bulbs and easy to mix colors with Google nest

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear you are exploring all of the many color options for your smart lights. Thank you for your review! -C by GE Support