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Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,211 reviews
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great Bulb where you want color.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Great. Nice option for color. Works with Voice

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi thanks for the review we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com we’ll be more than happy to assist.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice colors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, really convenient and works with Alexa

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are grateful to be your choice for smart home lighting. Thank you for your review! -C by GE Support

  • Rated 4 out of 5 stars

    For the most part they are good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part they are good. Once and a while they decide not to work. I'm not sure if its the google hub that has the issue or the bulbs. A quick power cycle to the hub and they are back online.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Andrew, thank you for the honest feedback! Glad to hear you were eventually able to get them set up. Should you need any assistance from us please don't hesitate to reach out at 1-844-302-2943 or help@cbyge.com. -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Excellent Bulb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can choose multi color feature of GE smart bulbs

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for choosing C by GE Lighting to add color to your home! - C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bulbs are so cool so many settings and colors!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for this awesome review and for choosing C by GE! We are happy to hear you are enjoying your smart lighting. - C by GE Support

  • Rated 5 out of 5 stars

    No Complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully for the price. If you want a full smart home set-up, I would recommend a brand with more control options in the app. However, for a few lamps around the house, this product works great and never disconnects from the app like cheaper bulbs I have used before.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your thoughts for others to consider. We appreciate the positive feedback! We just launched an update that allows for even more Smart Home customization and control options! Our Team is always looking for more ways to improve the User experience and we will forward your input to our Developers. -Cync Support Team

  • Rated 5 out of 5 stars

    Good bulbs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words well and was what we’re looking for thanks u

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We thank you for allowing C by GE to be your choice for smart home lighting. -C by GE Support

  • Rated 5 out of 5 stars

    Fun lights

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids absolutely love these lightbulbs in their room work great with the remote on the phone

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to leave a review. We're delighted to hear that your family is enjoying the Cync Direct Connect Full Color Smart Bulbs. Please feel free to contact the Cync Support Team at 1-844-302-2943 if you have any questions. We're always happy to help! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 3 out of 5 stars

    Cync smart lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights are well made and have great red blue green colors. The app is glitchy though, and often doesn’t work.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Tanner- our team is glad to hear you love our lights! However, we would like to assist in regards to the issue you have encountered with our application. A qualified technician can be reached by calling 1-844-302-2943. -Cync Support

  • Rated 4 out of 5 stars

    Finnicky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finnicky with both Google Home and Amazon Alexa. We had to call support to get the lamps reset and reconnected since the normal reset procedures didn't work. Chat support was prompt and helpful.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you were able to get everything situated. We hope you enjoy your new Direct Connect lights. -C by GE Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Perfect Smart Bulb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have these smart bulbs all over our house! I prefer the tunable white lights they offer, but these are super fun and easy to connect!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the positive review! We are always excited to learn that our customers are satisfied with the products we provide. We hope to be able to continue meeting all your needs and exceeding your expectations! - Cync Support

  • Rated 5 out of 5 stars

    They remember last-used setting when powered off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice because they remember their last-used color setting even if the lamp's power gets turned off. My previous Phillips bulbs did not (though they were years older; maybe the new ones don't behave that way).

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience with our Cync Smart Light Bulbs! We are happy to hear that you are enjoying the color settings and features. -Cync Support

  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy them. Love being able to control my lights with my phone; voice control, etc. Love the color options including "daylight" to mood colors which I really like especially in the evening when watching television. The dark blues and pinks help me relax, but provide enough light. I would buy them again.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks so much for sharing this! We hope you continue to explore and take advantage of the many possibilities and benefits of smart home lighting. Thank you for your review and for being the best part of GE! -C by GE Support

  • Rated 5 out of 5 stars

    Works Perfect!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially picked up the Sengled version for my daughter's room but it would not pair with her Echo. Returned it for the GE and it has been perfectly fine since. No issues connecting with the Cync app and she's been using it everyday for almost a month with no issues.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thats awesome to hear! Glad we could be a brand of choice for your smart home needs. Thank you for taking the time to share your experiences so far! -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 3 out of 5 stars

    Fine...when it connects.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am constantly having to log back into the app from my phone (google pixel 5), but when it works, its fun changing the colors to suit my needs.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Neil, we are working out the fix for the login issues as we speak. We regret any inconveniences that this has caused you. If you require any assistance we can be reached at 1-844-302-2943 or help@cbyge.com. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Ehhh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable bought these buy like 2 weeks in two bulds stopped connecting and would not reconnect. Might of had a bead set

    No, I would not recommend this to a friend
  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Cync app is not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulbs themselves work fine, but the app to control them is very buggy and frequently forgets our settings.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      This doesn't seem right. We appreciate you bringing this to our attention. We strongly urge you to reach out to us directly, at 1-844-302-2943 for help. In the meantime, we recommend clearing the cache on your mobile device. To do so on an Android, tap ‘Settings,’ scroll to ‘Apps,’ select the Cync App, tap ‘Storage,’ and clear the cache. To accomplish this on iOS, simply power the device off, wait one minute, and power it back on. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Blah

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited color options works really well out the box easy setup. No hub needed

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for considering Cync. We appreciate your feedback on the available color options. For more options, you may be interested in our Reveal Smart Bulbs which use advanced technology to produce distinct color contrast, providing high-definition light. Please feel free to contact us directly at 1-844-302-2943 for any questions or assistance. -Cync Support

  • Rated 5 out of 5 stars

    Awesome lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them to turn them on and off remotely and they are great. They also have the option of changing the colors. Only con is I wish they were brighter.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for sharing this great review! We're happy to hear that you like the convenience of controlling your devices remotely. If you need any assistance, please reach out to us at 1-844-302-2943. We're always glad to help improve your experience. -Cync Support

  • Cons mentioned:
    App

    Rated 2 out of 5 stars

    Can’t connect bulbs to the GE app

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light works fine as far as just being a regular light bulb. I was not able to get it fully connected to the app. I just connected Sylvannia color-changing bulbs via the Sylvannia app in the Android App Store, and they work perfectly. I followed the directions for the GE app, and everything works fine up until the last connection step. I may try through the Apple app, and see if this makes a difference, but I’m really disappointed in the GE bulbs.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We apologize for the connection issues you faced with the app. Sometimes clearing app cache on your android device followed by a restart can help clear these. Feel free to reach out directly at 1-844-302-2943 if you need any assistance. -C by GE Support