Customer Ratings & Reviews
- Model:
- 93128983
- |
- SKU:
- 6425909
Customer reviews
Rating 4.3 out of 5 stars with 2211 reviews
(2,211 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Perfect for your Google home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If all you want are lights that can be controlled via Google home or Alexa, these are excellent. If you want to live in the Hue ecosystem and do a few other things than you can pay 5x the price.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to leave a review! We are happy to hear that you are enjoying using your Cync devices with Google Home. -Cync Support
Rated 5 out of 5 stars
Quality product hands-down
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good amount of features and they last quite a long time. I like to leave the lights on a lot so thats highly appreciated.
I would recommend this to a friendBrand response from Cync Support
Posted .We are glad to hear that you are enjoying your GE - Cync Full Color Direct Connect Light Bulbs. Thank you for taking the time to leave a great review and for choosing Cync! All the best. -Cync Support
Rated 5 out of 5 stars
The perfect light for your home or studio
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They give the perfect modern tech look to your house or music studio. The best park is that you can turn on and off by voice control.
I would recommend this to a friendBrand response from Cync Support
Posted .Alberto, thanks for taking time out of your day to review Cync Direct Connect Light Bulbs! We're thrilled to hear that you're enjoying the ease of using voice commands to control your lights. -Cync Support
Rated 4 out of 5 stars
Good overall product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but I reccomend the Philips Hue bluetooth bulbs for easier setup. Other than that these are a good choice if you want to buy the extra hardware for setup.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hey Krislee. Thanks for leaving your review! Just to let you know, you only need to purchase a C by GE hub when you have C by GE Bluetooth bulbs. The Direct Connect smart bulbs have a built in hub to allow you to connect to Google Home or Amazon Alexa. Please give us a call at 1-844-302-2943 for more information!
Rated 5 out of 5 stars
making smart home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slowly getting this all over my house. great light and its cool having the ability for Alexa to turn them on
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Hello ZacharyR, thank you for taking the time to write a review. We are delighted that you are enjoying your GE - Cync Smart Full Color Direct Connect Light Bulbs with Alexa. If you have any questions regarding Cync products, please reach out to us at 1-844-302-2943. We are always here to help! -Cycn Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Decent lights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are nice lights but keep loosing connection which is annoying. Overall they are decent lights.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for reaching out to share this important experience. Ideally, we would like to connect with you over the phone to understand a bit more about what has caused this to occur. Please reach out to us at 1-844-302-2943. For the time being, please ensure you are operating on a 2.4GHz Wi-Fi network, your devices are within 40 feet of the router, and that they are in a compatible fixture. We have curated a very helpful guide for your convenience here, cyncsupport.gelighting.com/s/article/setting-up-light-bulbs. -Cync Support Team
Rated 4 out of 5 stars
great smart light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the occasional communication issue with my google mini, this product works great. even then i just open the app and can change the light settings.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We regret any issues you experienced with connectivity to our bulbs. A few things that might help are to power off the speaker or device that you are using to control your bulbs. If you are on an android device try clearing the app cache in settings followed by a restart. We are also standing by ready to help get your devices working properly, and we can be reached at 1-844-302-2943 or help@cbyge.com. -C by GE Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Good lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good light for fan lights, i just dont like how they disconnect so frequently
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Dave- We're sorry to hear your lights disconnect frequently. That is not expected behavior and we would love the opportunity to resolve this for you. First, we always recommend that you keep your app on the latest version and ensure the firmware on your Cync devices are up-to-date. If everything is up-to-date, please consider contacting us at 1-844-302-2943 so we can assist. -Cync Support
- Pros mentioned:Price
Rated 3 out of 5 stars
Decent for the price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are decent smart lights. Great for the price!
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Thank you Ryan for sharing your thoughts! We would love to know more about what we could have changed to make your experience worthy of the full five stars. Please feel free to contact our team by calling 1-844-302-2943 to further discuss our Full Color Direct Connect Smart Bulbs. -Cync Support
- Pros mentioned:Color changing
Rated 3 out of 5 stars
Error
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are really cool lights, however it gives me an error warning quite often.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Noah, we are glad to hear you think our lights are cool! However, we feel unsettled knowing you have encountered an error via the app. In order to resolve this, we need a bit more information. We strongly urge you to call our Support Team at 1-844-302-2943. -Cync Support
- Pros mentioned:Color changing
Rated 3 out of 5 stars
Easy to Connect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect and set up good brightness and color has some reliability issues but to be expected with wifi based bulbs
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi rickr54321 thanks so much for reaching out to us and sharing your experience it helps us to improve our products as much as possible.
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
App needs Software update
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bulbs were great at first but have been disconnected from the wifi recently. Just expensive light bulbs as of now
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Pacfro, sorry that these got disconnected from your wifi network. These bulbs require a 2.4ghz wifi network to function. Please reach out to us directly so we can get you fixed up! Our direct number is 1-844-302-2943. -C by GE Support
- Pros mentioned:Color changing
Rated 3 out of 5 stars
Good light colours but dim
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are a variety of color options but the light is too dim
No, I would not recommend this to a friendBrand response from Cync Support
Posted .We apologize for any frustration you have experienced. Our Cync Full Color Direct Connect Light Bulbs are capable of producing light at 800 lumens. If your light appears too dim, please contact us directly at 1-844-302-2943 for assistance. We would be more than happy to address this issue with you. -Cync Support
Rated 4 out of 5 stars
2g only
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light bulbs fo the thing but only over 2g WiFi unfortunately
I would recommend this to a friendBrand response from Cync Support
Posted .Kerry, thank you for taking the time to leave a review! Our Cync Direct Connect Light Bulbs require a home Wi-Fi network with a 2.4 GHz network band. This band has a long and dependable signal range to ensure device connectivity. Feel free to contact us at 1-844-302-2943 for any questions or assistance. -Cync Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but loses connectivity with wifi frequently alexa will have problems changing light.
No, I would not recommend this to a friendBrand response from Cync Support
Posted .This is certainly not how our devices were designed, please ensure your app is up to date and that all firmware is on the latest version. If you are noticing connectivity issue with your Alexa, we recommend disabling and re-enabling the 'Skill'. Should the issue persist, we would be glad to guide you through these steps and troubleshoot to resolve this issue. We strongly encourage you call our live Support Team at 1-844-302-2943. -Cync Support Team
- Pros mentioned:Color changing, Ease of use
Rated 5 out of 5 stars
Great smart bulbs!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great! Super easy set up and love all the color options!
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Courtney, thank you for taking the time to leave a positive review! We are thrilled to hear that you had a seamless setup experience. We hope that you continue to enjoy the color variety and convenience of your Cync smart bulbs. -Cync Support
Rated 4 out of 5 stars
Working Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulbs seem to work good and connect to the wifi. Had some other before that had issues with the wifi connection but these seem better.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hello Caldor! We are happy to hear that you are having a better experience than you did in the past with your devices. As always if you ever need any assistance in the future please feel free to contact us directly. Thank you for leaving this review! – Cync Support Team
Rated 5 out of 5 stars
Easy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! They work great with our Alexa and we’re easy to connect and then reconnect when we moved.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of all that Cync has to offer. Thank you for taking time out of your day to leave a positive review! -Cync Support
Rated 5 out of 5 stars
Love these bulbs!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to turn your bedroom or living room lights on/off/dim and the color choices are great…highly recommend!
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for the recommendation, Dawn! We hope you continue to enjoy the benefits of all that Cync has to offer. Thank you for taking time out of your day to leave a positive review! -Cync Support
Rated 4 out of 5 stars
Works good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a little problem setting it up, but it works great now, could be a little brighter on the RGB colors, wish it had different light patterns.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the honest feedback! Glad you were eventually able to get them setup and working. Feel free to reach out to us at 1-844-302-2943 if you need additional assistance. -Cync Support Team