Customer Ratings & Reviews
- Model:
- 93128983
- |
- SKU:
- 6425909
Customer reviews
Rating 4.3 out of 5 stars with 2211 reviews
(2,211 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Would choose a different brabd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.She buds like a good idea. They were extremely difficult to coordinate and make work.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Polly, sorry for the difficulties that you faced with setting up your direct connect lights. These lights require a 2.4ghz wifi signal to operate. Let us know if you have any issues at 1-844-302-2943. - C by GE Support
Rated 5 out of 5 stars
Great budget smart bulbs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bulb were purchased as a gift. They work as advertised as these bulbs purchased for the same person second year in a row as they needed more. Great for if you are not looking to invest in hue bulbs
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are glad to be considered for making your home a smart home with our lights. Thank you for the review and enjoy your smart home venture! -C by GE Support
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome lights.. use them every day. It was one of the best purchases.
I would recommend this to a friendBrand response from Cync Support
Posted .Jack, we sincerely appreciate hearing that your lights have been a helpful addition to your day! Thanks for taking the time to share your review with others. -Cync Support
- Cons mentioned:App, Connectivity
Rated 1 out of 5 stars
Bad app, bad bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The devices will randomly disconnect, and have to be reset, the app from GE is horrendous, lacks functionality and has no custom support thats useful. Go with phillips hue or geeni and dont waste your time with any GE product
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted .Thank you for your patience. We were experiencing a momentary disruption in service that has been resolved. We would like to suggest updating your devices WiFi credentials here are the steps to do so cyncsupport.gelighting.com/s/article/updating-wi-fi-credentials. If you are still experiencing issues after completing these steps, please call us at 1-844-302-2943 or chat with us cyncsupport.gelighting.com, so we can assist. - Cync Support Team
Rated 5 out of 5 stars
Smart Lights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s an excellent product, it does exactly what I needed. So far I’ve had no issues it works well with the app.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Armando, we are absolutely thrilled to hear that you have had an enjoyable experience with your Cync lights! Thank you for taking time out of your busy day to share your experience for others to consider. -Cync Support
Rated 5 out of 5 stars
Great lighting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can turn light on from anywhere. App on my phone gives me the options i need. Love it
I would recommend this to a friendBrand response from Cync Support
Posted .Woody, we're thrilled to hear that you're enjoying the convenience of your Cync Direct Connect Light Bulbs! Thanks for leaving a positive review. -Cync Support
Rated 5 out of 5 stars
It’s party time
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can control with your Google home. I love these bulbs cause you can control, set timers, and on and off settings.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for sharing your experience, Dyson! We are happy to hear that you are enjoying our app and its features. In the future, we hope to continue providing you with exceptional smart home experiences moving forward! - Cync Support
Rated 5 out of 5 stars
They work!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried three other brands of smart bulbs before finally finding one that actually worked on a consistent basis. Nothing fancy about these bulbs; they work exactly how they should!
I would recommend this to a friendBrand response from Cync Support Team
Posted .Thank you for leaving us this review! We are happy to hear that you have allowed us to be a part of your Smart Home venture and let us make your home a little brighter! - Cync Support Team
Rated 5 out of 5 stars
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first smart bulb purchase and I am highly satisfied! While I wish they had more similar features to the Merkury bulbs (especially the app) I am more than satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lit bit difficult to set up when you have more than 1 bulb because tou can add it to a group but when you add it it says the group already exist
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hello Gaitan, sorry to hear that you were not able to add devices to your groups. Please contact us directly at 1-844-302-2943 for assistance. -Cync Support
Rated 5 out of 5 stars
Highly recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love these, they’re such a fun way to add mood to any room or change for the holidays. The app works better than other similar products we have used and install was very simple.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you so for reaching out to us and leaving this feedback! We are happy to hear that you have been enjoying the versatility of lights that these bulbs can provide. We appreciate you including us in your smart home venture. - Cync Support Team
Rated 5 out of 5 stars
Kids love it but definitely not worth full price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The kids love them. Always want different colors. Only has pre selection on colors. Wish for the price they would have the million+ dial to customize colors. Definitely not worth full price.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate any feedback on our new app and thank you for taking the time to share your thoughts. -Cync Support Team
Rated 4 out of 5 stars
Okay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having this lights a few months the app crashes a lot i hope they fix this issue soon
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 2 out of 5 stars
Static Lights Do Not Change Color On Their Own
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and configure. However, I feel misled and was quite disappointed that these bulbs do not dynamically cycle through colors, like other comparable products. You have to manually change brightness and color when you feel like doing so.
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hello Nick- We are glad to hear that you found our Smart Lights easy to install. I'm happy to share that our development team is currently working on this feature and they're aiming for a summer release! Additionally, we currently have a feature called 'Scenes' in which you can set your bulb to s certain color and brightness, save it and schedule it to go on and off at your chosen time of day. Please reach out to us at 1-844-302-2943 for assistance. -Cync Support Team
- Cons mentioned:App
Rated 3 out of 5 stars
Colors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice effect...but app is often not functioning properly and difficult to use.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate all the honest feedback. If there is anything we can address or resolve for you please don't hesitate to reach out to us at 1-844-302-2943 or [email protected]. -C by GE Support
Rated 5 out of 5 stars
Solid product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with connection for me. Set them on or off on a schedule every day so i don't have to use my light switch
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendRated 5 out of 5 stars
Smart Purchase.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am almost finished turning my home lights into smart lights. And these are the best. Love adding moods to lights.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to share your thoughts! We are thrilled to hear that you are enjoying our smart bulbs, and we hope to continue providing you with satisfying experiences for as long as you will have us! - Cync Support
Rated 5 out of 5 stars
Works well with the app
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These light work great. I wish I would have bought 2 packs when they were on sale. I plan on buying more. The app works great!
I would recommend this to a friendBrand response from Cync Support
Posted .Randy, thank you for sharing your experience with our Cync app and devices! We are grateful to be a part of your smart home venture. -Cync Support
Rated 5 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these so that I can control my lights from anywhere inside the house and while away from the house. Sometimes the system dies go down and that can be frustrating
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it Set was a little hard bit fixed it and!
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Zara! Thank you for choosing Cync! We are thrilled to hear all about your experience with our Direct Connect Full Color Smart Bulbs. -Cync Support