Customer Ratings & Reviews
- Model:
- 93128983
- |
- SKU:
- 6425909
Customer reviews
Rating 4.3 out of 5 stars with 2211 reviews
(2,211 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Lighting it up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! App is super easy to use, linked with Alexa without a problem! I did get 1 bulb in the 4 pack that didn’t work but it was exchanged without a problem!
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Jen! Thank you for taking the time to leave us this feedback on your experience. We are happy to hear that you have been enjoying the hands free control that Alexa provides for our devices! We appreciate you including us in your smart home venture. - Cync Support Team
Rated 5 out of 5 stars
Great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is not too gimmicky, you can set your own colors, and best of all the bulbs don’t drop the wifi connection.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Hi John, we are glad to hear that you are enjoying your Cync Smart Full Color Direct Connect bulbs. We greatly appreciate the five-star review. Please, feel free to contact us directly if you need future assistance at 1844-302-2943. All the best! - Cync Support
Rated 4 out of 5 stars
Let there be multi colored lights...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a bit to connect but once done they work great. Very fun but I feel like these things could make me lazy.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for leaving us a review we hope your new lights are making your life easier. Thanks for being the best part of C by GE.
Rated 5 out of 5 stars
Cfggg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gggdeghehehheeehheg. Brgeheedheb dvehrhhe sc. sevbeeb
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for sharing this five-star review! Please feel free to contact us at 1-844-302-2943 for any questions or assistance. -Cync Support
- Pros mentioned:Color changingCons mentioned:Connectivity
Rated 1 out of 5 stars
Nice bulbs, but not good connectivity.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the concept and the bulbs, but when they 'fail to connect' its a pain in the butt. Picked these up for half price, would never pay full price for these. Recommend phillips hue instead of these cheapos....
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Rated 2 out of 5 stars
Pretty much ...not great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart bulbs.. they should connect to your home wifi and allow programming for scenes, moods, times.. Problem is, they do not stay connected to the network and take so flipping long to reconnect, that you could have turned them all off, then back on, then off again before they're back on network.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry you have had this experience, this is not typical performance that the app or the products should be doing. Please reach out to our Support Team, so we can get to the bottom of the issue and get these devices and your app working properly. You can reach the support team at 1-844-302-2943 -C by GE Support
Rated 4 out of 5 stars
bulbs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these bulbs look amazing and add a festive atmosphere
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you Kitty for sharing your experience! We are so happy to hear you are loving your Cync Full Color Direct Connect Smart Bulbs. -Cync Support
Rated 5 out of 5 stars
Starting Smart home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to get my apt to be like a smart home. I found this along with a Google mini for a great price combo. I like that I can remotely turn them on using the app.
I would recommend this to a friendRated 5 out of 5 stars
These work great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup seemed a bit complicated but once done everything is perfect
I would recommend this to a friendBrand response from Cync Support
Posted .Midian, we're glad to hear that you're enjoying your Cync Direct Connect Light Bulbs! Thanks for leaving a review. If you have any questions, please feel free to contact us at 1-844-302-2943 or cyncsupport.gelighting.com. We're always glad to help! -Cync Support
Rated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised with the GE app and Alexa. I've have two of these. I'm quite pleased with the cost/value on these. Much less expensive than the Phillips variety.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support Team
Posted .We are happy to be an alternative and affordable solution for your smart home needs. Thank you for taking time out of your weekend to leave a review! -Cync Support Team
- Pros mentioned:Color changing
Rated 3 out of 5 stars
Its alright for lighting
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had lots of options for colors but didnt last too long
This review is from Cync - A19 Smart LED Light Bulb - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We're sorry to hear that your bulbs stopped working and didn't last as long as you were expecting. Our Support team would be more than happy to investigate that further for you. Please contact us at 1-844-302-2943. - Cync Support Team
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Frustrating at times, but good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They lose sync Google home waaaay too much. At least once a day it seems. I have two in my bedroom and routinely, only one responds when I tell Google to turn the lights on. Besides that, they're great.. No better or worse than any other smart bulbs I've had.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Light bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and will save you money in the long run. The connection with WiFi sometimes is spotty and have to manually turn switch. I would buy more of the product
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support Team
Posted .We are happy to hear that you have been enjoying our Bulbs! If you would like any assistance with any issues such as the connection issue you mentioned we would love to assist you with it. Please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
- Pros mentioned:Color changing, Ease of use
Rated 5 out of 5 stars
Works nicely.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works nicely, colors and ease of use are a nice addition
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for sharing this five-star review! We are grateful to be a part of your smart home venture. -Cync Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Beautiful colors but connection could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful colors but the connection could be better.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the honest feedback! Glad you were eventually able to get them setup and working. Feel free to reach out to us at 1-844-302-2943 if you need additional assistance. -Cync Support Team
Rated 4 out of 5 stars
GE Cync Bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulbs work well with app. No issues with connectivity or usage.
This review is from Cync - A19 Smart LED Light Bulb - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for this review Sarah and for choosing Cync! -Cync Support
Rated 5 out of 5 stars
i like it a lot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this bulbs, they are good. I sync with my google home and its really easy. Ad they use 84% less energy and last 15 times longer than a 60W incandescent bulb
I would recommend this to a friendRated 4 out of 5 stars
Great lights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like not having to get up and shut lights off anymore. Nice color tones.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support Team
Posted .We appreciate you leaving us this review! We are happy to hear that you have been enjoying controlling your devices from anywhere in your home! - Cync Support Team
- Cons mentioned:App
Rated 1 out of 5 stars
Awful app makes product useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t review these bulbs as a product because I’ve been unable to link them to the C by GE app, so they won’t work. They also won’t work through Alexa until they are linked to the C by GE app. I am not technically challenged. I’ve deleted and reinstalled the app, rebooted my WiFi router, and restarted my phone multiple times and this app won’t work. I’ve gotten multiple error messages and now I can’t even log into the app anymore. My wifi is operating just fine, as other devices are operating on it with no issue and the Xfinity app shows that the smart bulbs are connected. Don’t waste your time or money, the C By GE products are garbage.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are very sorry to hear that you were not able to connect our devices your home wifi network. These bulbs operate on a 2.4ghz wifi network only and will sometimes not pair if 5ghz frequency is priority. If you would like any assistance with getting them connected we can be reached at 1-844-302-2943
Rated 5 out of 5 stars
Must have
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive purchased about 6 of these now, and have bought them as gifts as well. These are a must for me now since its so convenient and can change the mood of any environment.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thats great to hear! We definitely appreciate you allowing us to be a part of your smart home with our products. Thank you for your review! -Cync Support Team