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Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,211 reviews
  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Bright and colorful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a rrl good and bright product but the only issue I’ve ever had with it was with my Wi-Fi doesn't reach my basement to well so somtimes it will glitch out

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your experience with us! We value your feedback, and we are glad to hear that you've enjoyed our products so far! In regards to having connection issues with your bulbs in the basement, feel free to contact us at 1-844-302-2943 and we can help try and solve this issue! - Cync Support

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Find something better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial set up was easy enough. All 4 bulbs worked fine. The next day, only one bulb found , all others 'off line'. The cync app didn't help. Google home, 'works with google' app doesn't work. The bulbs are within 10 feet of google. Forget the cync app, useless. Not what I expected. Four days later, same one bulb. Too expensive and not worth the trouble. Will return.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      In this situation, we recommend power cycling your device and clearing your phone cache to re-gain control of your Cync product. To accomplish this, simply flip the switch that your device is connected to. Please note not all devices are controlled by a wall switch. If you are using a lamp, you can power cycle your device by unplugging it and plugging it back in. Our team feels unsettled knowing your experience with your new lights has been less than enjoyable. Should the issue persist we would love the opportunity to speak with you directly to get this resolved. We can be reached by calling 1-844-302-2943. -Cync Support Team

  • Rated 5 out of 5 stars

    Colorful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a mesmerizing light source that changes the atmosphere.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for sharing that you use your Cync Full Color Light Bulbs to set the mood in your space! We're happy to hear that you're enhancing your home lighting with Cync smart home devices. -Cync Support

  • Rated 5 out of 5 stars

    Smart lights

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Always wanted to keep updated with the latest technology and not spend a lot of money and get stuck with a complicated setup. This is the way to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice bulbs for $20

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bulbs , not so sure with Bluetooth connection, can't control them through Bluetooth somehow,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light bulbs...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these for our porch light, and it’s nice to use with Alexa to turn on and off while we are out of town. The color feature isn’t something we’ll use often, but was fun for Halloween.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Happy belated Halloween there surfgroove! We are glad you have had a great experience so far with our Direct Connect light bulbs, and thank you for the kind words as well.

  • Rated 4 out of 5 stars

    Pretty cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I like how you can set them to come on and off at certain times and days.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review AlahandroJones! We are glad to hear that you are enjoying the benefits of our smart lights and we hope you enjoy! -Cync Support Team

  • Rated 3 out of 5 stars

    Decent option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the light is good, but it's not as bright as a traditional 60W bulb. If you're looking to add some color to your lighting and don't mind paying a premium, the GE Cync Smart Full Color Direct Connect Light Bulbs are a decent option.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience. We are grateful for any feedback even if it is not the most flattering as we always strive to improve our app and devices. If there is anything we can address or resolve for you, please feel free to contact us directly at 1-844-302-2943. We would be more than happy to help. -Cync Support

  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less expensive than the Hue lighting i have. Not sure if i set then up right, but some days the timer works and some days it doesn’t. Some days they all work on the timer, some says they don’t.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We're sorry to hear that you have experienced any difficulty with your Cync Smart Light Bulb Routines. A member of our team would be glad to assist you with this and can be reached at 1-844-302-2943. In the interim, we recommend checking that your light bulbs have a strong network connection in their current locations. Feel free to reach out to us for help! -Cync Support

  • Rated 5 out of 5 stars

    Neat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with the ge by C, Cync app and the Google Home app. The new Cync app has a better user experience. My only complaint is the color representation could be better.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave a review and for providing feedback. We hope you enjoy the new Cync app! Your feedback is important to us and will be shared with our development team. -Cync Support

  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine for the price, colours are dim but the whites are bright

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experience and for choosing C by GE!

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Just a light bulb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item flashes when trying to connect with the app it fails.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to any Business Office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the world of teleworking and Zoom meetings, having an ambiance in your office is awesome! Not only is it a conversation starter, it is also a calming way to keep productivity up.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      This review means a lot to us. Thank you for taking the time to share your experiences. We hope you enjoy your new lights. - C by GE Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Cool lamp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color changing feature. Easy to instal.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your experience! We value your feedback, and we hope to be able to further satisfy your needs moving forward! - Cync Support

  • Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son. He loves them. He uses his phone and PC to control the colors. We have had these before and they lasted for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these..the best light bulbs ever…they do everything

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Quinton, we're thrilled to hear that you're enjoying your Cync Direct Connect Light Bulbs! Thanks for sharing your review. -Cync Support

  • Rated 4 out of 5 stars

    nice bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit of time to set them up properly, but once you have that locked in, they work fine.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experience! We are happy they are working well for you! - C by GE Support

  • Rated 5 out of 5 stars

    Good Bulbs - Loaded Features

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome for the smart home set up. Will ahbe to download the manufacturer's app to synch with your smartphone setup.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for your positive review, Nash! We appreciate your feedback. -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Will not connect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very difficult getting the lights to work with google.dot. It was very frustrating. I was only able to get one of the light bulbs to work. The second light bulb turned on, but could not connect via wifi. I am taking the item back to get a different brand.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      This is not the experience we expect our loyal customers like you to undergo. We would love to assist you and get your devices working. Please reach out to our support desk at 1-844-302-2943 or email help@cbyge.com for any assistance. -C by GE Support

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice graphics on the packaging although it doesn’t work like I thought I think you might need more stuff I just wanna with the Philips hue

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking time out of your busy day to leave us this review.
      We will pass along your feedback to our development team as we are always looking for ways to improve the experience for our users. If you ever have any questions or need assistance one of our technicians would be more than happy to assist. You can reach a member of our team by calling 1-844-302-2943. -Cync Support Team