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Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,211 reviews
  • Rated 4 out of 5 stars

    Love my new lights

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and set up. Took a bit for it to connect to my Alexa

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hi Emie, thank you for choosing Cync! Our Team is grateful you have taken the time to leave your feedback. We are pleased to hear your setup was as simple and smooth as intended. Should you have further questions or concerns please feel free to speak with us directly at 1-844-302-2943. -Cync Support Team

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sync with Google home really well. Can be set to turn on slowly over a set time in the morning with your alarm.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the positive review! We are happy to hear that you're getting the most of your Cync bulbs. We hope to be able to continue meeting all your smart home needs! - Cync Support

  • Rated 5 out of 5 stars

    Let there be light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, app helps it work. Can connect to Siri and Alexa

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We greatly appriciate you taking the time to leave a review. It's great to know that you are enjoying your Cync Full Color Direct Connect Bulbs. Thank you for allowing Cync to be a part of your home. All the best! -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Frequently Looses Connection, Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited for these hubless bulbs when I purchased them and they seemed promising. I currently have a set of Sengled Bulbs that require a hub that I've been using for years with my Google Assistant, and wanted to try out these as well. Needless to say, I'm quite disappointed as these frequently loose connection and I'm unable to control them with Google Assistant. They're all updated and everything, so it seems like a hardware issue. Needless to say, I'm going to have to return these and get another set of Sengleds to pair with my hub.

    No, I would not recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We certainly regret hearing of any less than ideal experiences that you had with any of our products. We appreciate you at least giving them a try and hope that one day we can win your business again. If you need anything don't hesitate to contact us at 1-844-302-2943. -Cync Support Team

  • Rated 5 out of 5 stars

    Best bilbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these bulbs have them throughout our whole entire house!!!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Kerry, thanks for sharing this great review! We are grateful that you chose Cync for your smart home venture. -Cync Support

  • Rated 5 out of 5 stars

    Need extra light when not home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great.. my husband felt we needed this product and he could activate it by cell phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Light

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to my smart light collection bought because price was great and have had no issues.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad that you gave us a shot in your light collection Echo!

  • Rated 4 out of 5 stars

    Black Friday price makes it worth.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice smart bulbs. Worth Black Friday price; otherwise there are better options for the price

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be saving you energy and money with our smart bulbs! Thank you for sharing your review. - C by GE Support

  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bulbs, just wish they worked with apple HomeKit.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to review our Smart Bulbs! We love to see customer feedback. Your thoughts have been passed along to tour Development Team for further review. If you are interested in HomeKit compatibility we do offer Bluetooth Smart Bulbs that work in tandem with our C-Reach Hub to be controlled by HomeKit. If you would like to learn more please call 1-844-302-2943. -Cync Support Team

  • Rated 5 out of 5 stars

    good as night light!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and hook up. Got it as a gift to my father to turn the light on when he gets up at night. He laughed at the idea but now uses it!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We hope your father continues to enjoy the benefits of smart home lighting! Thank you for taking time out of your day to leave a review! -Cync Support Team

  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but really hard to sync them to the app. They are good but not the best!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Mariel, we appreciate the time you took to leave us some feedback. If you need additional assistance, please contact us at 1-844-302-2943 or help@cbyge.com. -C by GE Support

  • Rated 4 out of 5 stars

    Great lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First smart lightbulbs that we bought and will definitely buy more.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      This is wonderful to hear! Thank you for allowing us to be apart of your Smart Home ecosystem. We only hope that we can continue to impress you along the way. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 2 out of 5 stars

    Alexa support is poor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the lights themselves work great and have a nice range of color, their compatibility with Alexa is glitchy. They drop connection and lag constantly. I have other smart lights of a different brand and they do not have this problem.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your question and are happy to direct you for assistance. For questions or concerns about GE Lighting products (light bulbs, fixtures, etc.), visit www.gelighting.com or call 1-800-435-4448. Thank you! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Lights alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good project Like the automation easy implementation

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Edward, we're glad to hear that your Cync Direct Connect Light Bulbs were easy to set up! Thanks for taking the time to leave a positive review. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 2 out of 5 stars

    Yup

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, but for lack of a better word, temperamental I guess. Sometimes Alexa will turn em on or change colors and sometimes I have to yell at Alexa, it’s not her fault and I always feel bad yelling at her. Save Alexa’s feelings…

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you have been enjoying your smart bulbs! Thank you for taking the time out if your busy life to leave us this review! – Cync Supprt Team

  • Rated 5 out of 5 stars

    Smart Bulb

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient especially when you have you hands full.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your experience! We are thrilled to hear that you are enjoying all that Cync has to offer. -Cync Support

  • Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these lights so much they light up my room so well.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are delighted to know that you are enjoying your Cync Full Color Direct Connect Bulbs. Thank you for allowing Cync to brighten up your space! - All the best. -Cync Support

  • Rated 5 out of 5 stars

    Great lights, bad app

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app stinks but the lights are great. I hope the app gets more reliable. It stops responding and unsynching too much.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Michael! We appreciate you sharing your experience. While we are glad to see you felt 'Cync' was worthy of the full five stars we feel unsettled knowing that you mention you have had challenges with our app. A member of our team would like to get their eyes on this to assist. We strongly encourage that you reach out to us directly by calling 1-844-302-2943. -Cync Support Team

  • Rated 5 out of 5 stars

    Nice Smart Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, no need for hub and able to automate the lights using the app

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are glad to hear that you are enjoying your Cync Full Color Smart Light Bulbs. Thank you for leaving this positive review! -Cync Support

  • Rated 5 out of 5 stars

    Come in handy !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I can just ask alexa to turn on certain lights through out my home. You can also control it with you phone and does not need a homebase works off wifi.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -C by GE Support