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Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,211 reviews
  • Rated 4 out of 5 stars

    Better than going out to the movie theater

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for setting mood lighting for watching movies on the flat screen

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Fran, thanks for leaving us a great review! Enjoy your new smart lights. -C by GE Support

  • Rated 5 out of 5 stars

    Best Light

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a smart product and it changed my life im will be back to purchase more

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your thoughts, Heather! We are happy to know you've enjoyed our bulbs and would like more. We hope that we can deliver more satisfying results with your next devices as well! - Cync Support

  • Rated 4 out of 5 stars

    Cool lights.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lights but limited compatibility. Functionality is great.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be a smart home solution for your smart home ecosystem! Thank you for taking the time to leave a review! We hope you enjoy your new direct connect lights. -Cync Support Team

  • Rated 5 out of 5 stars

    They work great. Love the color selections.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected via Bluetooth and then to my wifi network. They work great. Love the color selections.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that our devices have had a positive impact on your smart home experience. Thank you for taking the time to leave a positive review for others to consider! -Cync Support

  • Rated 5 out of 5 stars

    LIGHT BULBS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C by GE - Full Color Direct Connect Light Bulbs (2 A19 LED Color Changing Light Bulbs), 60W Replacement (Packaging May Vary) - Full Color

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review! We hope you enjoy your new lights. -Cync Support Team

  • Rated 5 out of 5 stars

    Ge smartlights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lighting and works great with Google home. Use cync first to update lights then add to Google. Otherwise easy setup.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this review! We are happy to hear that you have been enjoying our Full Color Direct Connect Light Bulbs. We appreciate you including us into your Google Home Ecosystem. - Cync Support Team

  • Rated 5 out of 5 stars

    Fun bulbs

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these bulbs. Great for transforming a room to smart lighting.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      The Cync Team is ecstatic to hear that you are enjoying your new Full Color Direct Connect Smart Bulbs. Thank you for taking the time to share your thoughts. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 2 out of 5 stars

    Hard to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulbs seem nice and colors are great. The scene feature is frustrating... Bulbs became unresponsive, then did a factory reset and set up a new scene... Worked for a day and then became unresponsive again.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We certainly regret hearing that you had less than ideal experiences with your devices and the Cync app. If you are still having connection issues we would love the opportunity to assist. Please contact us at 1-844-302-2943. -Cync Support Team

  • Rated 5 out of 5 stars

    GE Smart Bulbs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little hard for a retired person to get set up but I am sure with help from children we will get it working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bulbs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these things. I would outfit my whole home if I could or had the time. Dimmable, RGB, Google/Alexa/Siri compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use is with Alexa. Works great. I need the ge sync app too but it all connects to Alexa

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are delighted to hear about your experience and use of Direct Connect Full Color A19 Smart Bulbs with Alexa Integration. Thank you for taking the time to share your feedback and choosing Cync. - Cync Support

  • Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these lights for my parents as my dad wanted to have their house smart capabilities. He loves them.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync! We are glad to be your Smart Home brand of choice, we hope that we can continue to impress you with our unique innovations. -Cync Support Team

  • Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my gosh I totally loved this it’s so easy to use. I bought some more for my bedroom and my kids bedroom now I have every room except bathroom.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear Gladys! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support

  • Rated 5 out of 5 stars

    Smart lights

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the convenience of telling Alexa to turn off the light from bed

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello, Jenn! We appreciate the time you took to share your thoughts! We appreciate your feedback, and we hope to continue providing you with satisfying experiences in the future! - Cync Support

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good messes up now and then. Pair with google for best results

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate all the feedback! Thank you for your review. -C by GE Support

  • Rated 5 out of 5 stars

    Good light bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light bulb option. Good for gifting too! Your friends and family will love you

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Mimikins, we are absolutely thrilled to hear that you have had an enjoyable experience using Cync so far! Thank you for taking time out of your busy day to share your experience for others to consider. -Cync Support

  • Rated 3 out of 5 stars

    One off the bulbs had no green LED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor QA. It seems odd that one bulb did not have any green light capability. Cannot return to Best buy, so I'm working through GE and see how their support is.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for contacting our Support Team and allowing us to address and resolve this issue with you directly. A member of our team can certainly investigate and potentially get you a replacement. Please feel free to contact us at 1-844-302-2943 for further assistance. -Cync Support

  • Rated 5 out of 5 stars

    Great lights.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheaper alternative to Phillips hue lights for my kids rooms. They work great.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are glad to hear that you are satisfied with your lights! Thank you for taking time out of your day to leave a positive review. -Cync Support

  • Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the sale price, this is steong deal. I would recommend anyone who has a smart assistance to control it because of the short bluetooth distance.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Samin, thanks for the review we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected] we’ll be more than happy to assist.

  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product on deal of the day, should have bought two more

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review Quico. We hope you enjoy your new smart lights. -C by GE Support