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Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,211 reviews
  • Rated 5 out of 5 stars

    Great colors

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color saturation and very responsive, I typically use through my google home app

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for reviewing our lights! We hope you enjoy. -Cync Support Team

  • Rated 5 out of 5 stars

    Great colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great with Google nest mini no issues. Can't wait for best buy to put them on sale again.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear Evanjose! Thank you for taking the time to leave a review. We greatly appreciate it. -C by GE Support

  • Rated 5 out of 5 stars

    Lights on Lights off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Lights work Great. On and Off comands with Echo Dot is on Point.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate this awesome review! Thank you for choosing Cync and allowing us to make your space brighter. -Cync Support Team

  • Rated 3 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty basic for the cost. Does what I want. Honestly just another app on my phone to add to make something work. I have other balls that are a bit more programmable so I'm not very impressed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Have had this product for almost a year and they are still going.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear Caleb! Thank you for taking the time to share this with us and we hope you've been enjoying them. -Cync Support Team

  • Rated 5 out of 5 stars

    I may purchase more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality I like it and keep it in my home.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to leave a positive review! We are grateful to be a part of your smart home venture. -Cync Support

  • Rated 5 out of 5 stars

    A wonderful gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my sister. She absolutely loves the functionality of these super cool bulbs!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear Julie! Thank you for taking the time to leave a review. - C by GE Support

  • Rated 3 out of 5 stars

    Buggy. Go with Philips Hue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very buggy after being set up. Ended up returning them and going with the philips hue lights and the hue bridge. Works fantastic with google assistant, much less buggy.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are sorry you had this experience with our bulbs. Thank you for the feedback as it helps us to improve. -C by GE Support

  • Rated 5 out of 5 stars

    Great way to add smart lights

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wait until they're on sale, at that price they're the best on the market. Excellent app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for your recommendation! We are grateful to be a part of your smart home venture and can offer you products that can be an addition to your smart home ecosystem. Thank you for taking the time to leave us a review. We greatly appreciate it! -Cync Support Team

  • Rated 3 out of 5 stars

    Okay but don't always work properly.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay. The bulbs don't always work together and the light will look different even when on the same settings.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate your review and that you have considered our brand. Our team would like to get to the bottom of what has caused your experience to be anything less than five stars. An agent would be more than happy to get this issue resolved. We strongly advise reaching out to a technician by calling 1-844-302-2943. -Cync Support

  • Rated 1 out of 5 stars

    Horrible product, DO NOT RECOMMEND

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret purchasing these lights and would definitely return them if I could. The bulbs themselves are fine but unfortunately you HAVE to use the cync software to control them and there in lies the problem. The scheduling/routine functionality does not work and lights will not turn on or off as they are supposed to. On top of that lights will randomly turn on when they are not scheduled or commanded to do so. I have tried numerous times to delete and recreate schedules and have tried uninstalling and reinstalling the lights and the software with no success. All firmware and software is up to date. STAY AWAY AND DO NOT BUY!!

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Marty - Thank you for taking the time to leave a review. We apologize for any frustration this has caused. This is certainly not the experience we wish for our customers to have. Please consider contacting us at 1-844-302-2943 for assistance. We would be happy to address any difficulties that you are experiencing with your schedules in the Cync application. -Cync Support

  • Rated 5 out of 5 stars

    Smart light

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product works as described would definitely recommend to someone.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for the recommendation Nitemayer! Thank you for your review and for choosing Cync for your smart home needs! -Cync Support Team

  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Google Mini, bought these for my room and living room, have not had any issues

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the review Huan we appreciate it! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected] we’ll be more than happy to assist.

  • Rated 5 out of 5 stars

    Good use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, sometimes Alexa can’t find it but it not often

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate you choosing our brand above the rest! A member of our team would be glad to help regarding Alexa integration. To reach a qualified Technician please call 1-844-302-294. -Cync Support

  • Rated 5 out of 5 stars

    Great for room mood setting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy way to star automating your home without the hassle of rewiring

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We appreciate you leaving us this review! Thank you for allowing us to be a part of your smart home venture! - Cync Support Team

  • Rated 3 out of 5 stars

    Flickers when used with older dimming switches

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept flickering when I installed them. I read that some smart lights tend to do that when installed with a dimmer. I just assumed these would be fine since it says dimmable on the box.

    No, I would not recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We are sorry that you have had this experience with our bulbs. Our bulbs are unfortunately our bulbs are not rated for non-smart dimmer switches. If you have any questions or require assistance please feel to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

  • Rated 5 out of 5 stars

    Great bulbs

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used bulbs in three rooms they work great and they are very efficient

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you so much for taking the time to leave us this review! We are happy to hear that you have been enjoying your experience with our Full Color Direct Connect Light Bulbs. - Cync Support Team

  • Rated 5 out of 5 stars

    LED Color Light Bulbs 60W

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we like this lights bulbs pack of 4 A19 LED Color Changing Light Bulbs), 60W - Full Color

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi thanks for the review we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com we’ll be more than happy to assist.

  • Rated 5 out of 5 stars

    Bilbs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put the bulbs in our daughters bedroom. She really loves the lights and always want them on!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Lexus3001. It's awesome to hear your little one loves her new smart lighting! Thank you for making C by GE apart of your home.

  • Rated 5 out of 5 stars

    LIGHTS!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LIGHTS ARE AMAZING ANDI LOVE THE MOOD THAT THEY SET

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Wow! We appreciate this colorful review Taylor. Our brand is grateful you have chosen our lights to enhance your space above the rest. -Cync Support