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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.1 out of 5 stars with 81 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are positive about the ease of use, dimming capabilities, and LED light feature of the smart dimmer switch. However, customers are negative about the product's compatibility with certain setups, the reliability of the app, and the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 49 reviews
  • Pros mentioned:
    Dimming, Ease of use

    Rated 5 out of 5 stars

    Simple to set up and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up. Has never lost connection. Seamlessly integrated to my Amazon echo system. Once I selected the correct type of bulb, the dimming feature also works great. I will be buying more of these to replace my other smart switches.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Nicholas, we are thrilled to hear that you had an overall seamless experience getting your switch set up. We hope to continue to provide you with an excellent smart home lighting experience. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Wanted all my smart lights on the same app

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for an LED ceiling fixture that said it was only tested to be compatible with certain dimmers. I already had cync bulbs and this same dimmer in another room and wanted all my smart lights on the same app. Took me 15 minutes to install, works perfectly. Came with a standard screw in bulb insert to make another regular bulb smart, which I plan to use in a nearby lamp. Got on discount, hope this product won't be discontinued!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Danielle, thank you for taking the time to review our Cync Dimmer Smart Switch! We are thrilled to hear that you had a seamless setup experience. Please note that the included bulb adapter will not make a traditional light bulb smart, however, it does ensure consistent functionality of your smart switch when installed in a light bulb on the same circuit. You are welcome to contact us at 1-844-302-2943 for any questions or assistance. -Cync Support

  • Pros mentioned:
    Dimming, Ease of use

    Rated 5 out of 5 stars

    So Glad I have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in my dining room. I have it set on a routine so comes on even when I am not at home. Will dim or brighten with the command of my voice to Alexa.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Dawna, thank you for taking the time to share your experience with our Cync Dimmer Smart Switches! We are thrilled to hear that you are enjoying the convenience of using voice commands to control your smart home devices. -Cync Support

  • Pros mentioned:
    Dimming, Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to install for old house before the 80s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised. Tried one just to make sure it would work with our house that was built before the 80s so it has no neutral wiring. The house does use Romex wires, so it did have the ground. Everything worked as expected. I put it in a room with ceiling light with 3 bulbs which created a load more than the 15w. Dimmer works as well. The only down side is that these switches are pretty expensive compared to others.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Johnny! Thank you for this great five star review! We are very happy to hear that you are happy with our No Neutral Dimmer Switch. -Cync Support

  • Pros mentioned:
    Dimming

    Rated 5 out of 5 stars

    Smart Buy on a Smart Switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a three way switch that handles dimming and has smart integration this is a great selection. It configures dimming for all types of bulbs, which is a big deal. No light flicker, smooth operation and easy to setup automation schedules. The only issue is if you lose wireless connectivity the switch flips to a lower dimmer setting. You can manually bump it back up or use Alexa to voice control it to 100%.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking your time in writing us a review we appreciate it so much. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great game Switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually works better than expected. Bought a total of three to control three banks of lights in the kitchen. You can set up each as part of a group “say Kitchen” to control them all at the same time. I’m using Alexa.. Each one is separate as well and can be turned off and on individually using their individual is; “Island lights”, or “Table Light”. etc

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for sharing your experiences. We greatly appreciate you taking the time to leave a review! -C by GE Support

  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly works with in my room and easy to sync and everything is on the app

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking time out of your day to leave a review for the consideration of others. On behalf of us at Cync we appreciate your business! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great switches.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these switches. Easy to in to install and connect.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync! We are happy to see this positive feedback and are thrilled you have been enjoying all that they have to offer. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart and convenient switch, easy to set up and very useful

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync to enhance the quality of your space! We are thrilled to be responsible for making a positive impact. Our team is grateful you chose to leave this review for others to consider. -Cync Support

  • Pros mentioned:
    Ease of use, Led light

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to set up and get going and app connected without any issues. Really like the LED ring light option depending on what room it’s installed in. Reacts quickly to voice commands

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had an overall smooth experience getting setup with your new smart switch. Thank you for taking the time to leave a review! -C by GE Support

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    nice one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice 3 wire switch, but its expensive. there should be cheaper switch. TP link is another good option, other then that it work great easy to use and integrate.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest feedback! Thank you for leaving a review. We hope you enjoy your new smart switch. -C by GE Support

  • Rated 5 out of 5 stars

    Nice dimmer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice product even if you don't have Dimmable lights this will convert any bulb into a Dimmable bulb.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Tejinder, thank you for sharing this positive review for the Cync Dimmer Smart Switch! We're happy to hear that you are using Cync switches to improve your home lighting experience. -Cync Support

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pricey but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a smart switch that is both three way and doesn't require a neutral and supports LED, this is one of your only options. They know that, so you have to pay for it. It's still a lot less expensive than individual smart bulbs if you have a lot of recessed lights, so worth it.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest review and glad to hear that our switches are proving their worth for your smart home. Thank you for taking the time to share your thoughts! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great no neutral motion light switch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. I put it in my kitchen so the light turns on and off automatically. I can have alexa control it, operate from my phone and more. There is a minimum draw of power required to keep the light functioning so make sure your light bulb or fixture is compatible.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for reaching out to us and leaving us this review! We are happy to hear that you have been enjoying the multitude of ways to control your smart switch! – Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, looks and works great. It too me about 30 minutes to set-up, I’m quite a notice. Once wired, and screwed in, I connected via mobile app, and then done. I did find the wiring a little confusing ,but only for a minute. Love that it works with “hey google”, huge added confidence, since this was set up in a home theater.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you so much for sharing your setup experiences with us and for leaving a review! We hope you find a little more convenience in your life with your new smart home ecosystem. -C by GE Support

  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great smart switch but be aware of setup issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart switch that is easy to connect to Alexa, or just use the GE Cync app. One thing to note is that the setup did not work with my iphone, so I had to use my business android phone, which worked flawlessly.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Poppy, thank you for taking the time to leave a review! We are glad to hear that you find the Cync app easy to use with your Cync smart switch. The app is compatible with both iOS and Android. If you would like any assistance setting up the Cync app on your iPhone, please call us directly at 1-844-302-2943. A member of our team would be more than happy to help. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for older houses with no neutral wire

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for older houses with no neutral wire. Installed to control my garage light so I no longer have to question weather I turned it on or off when I am already upstairs. Perfect for my needs.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you are loving your new 3-Wire Switch! Thank you for taking the time to write this review. 'Cync' is glad to be your Smart Home brand of choice. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love c by ge products. Whole house is setup w them. Had 5 switches i could not setup due to not having a neutral wire. Finally they came out w a solution which i beileve they are the only ones. Easy setup and works great. Happy customer. Thanks

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review we appreciate it so much! We're happy to see that you had a fast and easy setup! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick Easy Setup. Would definitely recommend if you don't have a neutral wire. Even someone with little electrical experience can set this one up.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had a seamless experience getting your switch set up! Thank you for leaving a positive review for the community to consider, and thank you for considering Cync for your smart home needs. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . This dimmer switch was added to an existing Cync system, and works exactly as advertised. Easy to understand instructions & integrates seamlessly.

    I would recommend this to a friend