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Cync - Smart Dimmer Switch, No Neutral Wire Required, Bluetooth and 2.4GHz Wifi - White

Model: 93120079
SKU: 6405661
Sold byBest Buy

Customers are saying

Customers are positive about the ease of use, dimming capabilities, and LED light feature of the smart dimmer switch. However, customers are negative about the product's compatibility with certain setups, the reliability of the app, and the price.

Generated by AI based on customer reviews.
Features

  • Make Traditional Dimmable Bulbs Smart

    The WiFi dimmer switch allows you to upgrade your smart home and make any bulb in the house smart; Control lights from the switch or the CYNC App using scheduling and scenes

  • Smart Switch Control

    Set daily schedules to match your routine, control your lights while you are away, or schedule lights to turn on at dusk so you never come home to a dark house all from the Cync App, powered by Savant

  • Save Money with Schedules

    Set a schedule in the Cync App to turn off your LED light bulbs when you aren't home so you can save energy and money

  • WiFi Light Switch Voice Control

    Connect the smart dimmer switch to Google Home and Amazon Alexa devices (sold separately) for hands-free voice control; No hub required

  • Easy Installation

    This smart light switch requires a 15-watt minimum, a ground wire, and 2.4GHz WiFi to enable smart control, no neutral wire required; For homes built prior to the 1980s; Check bulb compatibility before purchasing

See all features
Specifications
  • Switch Wiring Configuration
    1-way
    Indoor or Outdoor Use
    Indoor
    Locator Light
    Yes
    Works With
    Google Home, Apple Home, Amazon Alexa
    Installation Type
    Replacement
See all specifications
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Reviews

Rating 4.1 out of 5 stars with 81 reviews

5 star rating. 49 reviews4 star rating. 11 reviews3 star rating. 8 reviews2 star rating. 3 reviews1 star rating. 10 reviews
80% would recommend to a friend
Customers are sayingCustomers are positive about the ease of use, dimming capabilities, and LED light feature of the smart dimmer switch. However, customers are negative about the product's compatibility with certain setups, the reliability of the app, and the price.
This summary was generated by AI based on customer reviews.
  • Overall Performance (25)
  • Installation Ease (21)
  • Compatibility (8)
  • Connectivity (14)
  • Flickering (3)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 4 out of 5 stars

    Good switch, awkward button to find in the dark.

    The switch works well but the button is a little awkward to push when entering a dark room. I would recommend their paddle style switch over this one, but functionally this switch works very well. If you do have issues with your lights flickering you will have to install the light bulb adapter that comes in the box. I have all cync smart light bulbs but i still needed the adapter. I heard it's only an issue if you have no neutral wire.

    Posted by CalebS

  • Rated 5 out of 5 stars

    Simple to set up and easy to use

    Simple set up. Has never lost connection. Seamlessly integrated to my Amazon echo system. Once I selected the correct type of bulb, the dimming feature also works great. I will be buying more of these to replace my other smart switches.

    Posted by NicholasA

  • Rated 3 out of 5 stars

    Easy to install

    This is one of the best switches I have ever used but the app has a lot of issues called customer support it took him a little over an .hour to get me up and running its up and running the only issue I have now is just about every time I log in it wants my password but it won’t except it so I have to reset it and many times I forget my new password do to multiple times of resetting Alexa works great and so does the program only issue is the password

    Posted by Allthetoys

  • Rated 3 out of 5 stars

    Works great after it connects

    I bought this switch for lights in a media room. Every night when you try to use the switch through the app it takes a few minutes to connect. I wish it would stay connected for faster use. after it connects it works instantly for the rest of the night. dimming lights and turning them on or off without getting up during a movie or while playing games is awesome. Installation was really easy and instructions were very clear. Not sure I would recommend this switch over another brand as this is the only smart switch I have used. I have many more switches to upgrade so I will be trying out a different brand and will update this review.

    Posted by Maxxar

  • Rated 3 out of 5 stars

    Best option for no neutral wire

    I bought this switch a couple years ago and it has been mostly working well. The app works well, but you have to wait a few seconds after opening before clicking the light. Otherwise it may not turn on, and you’d have to try again. That’s no biggie though. It does connect with Alexa and google home. The connection with Alexa is subpar. Routines involving this will either be delayed by 10-50 seconds or just not run at all because Alexa lost connection with the server and then you have to disable the skill and then reenable it (you’ll have to sign back into your Cync account again).

    Posted by JonathanC

See all customer reviews
From the Manufacturer

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Pros for Cync - Smart Dimmer Switch, No Neutral Wire Required, Bluetooth and 2.4GHz Wifi - White
Overall Performance, Installation Ease, CompatibilityThere were no pros for this product—Installation Ease, Overall Performance, Compatibility, Connectivity, Remote ControlEase of use
Cons for Cync - Smart Dimmer Switch, No Neutral Wire Required, Bluetooth and 2.4GHz Wifi - White
Connectivity, FlickeringThere were no cons for this product—Dimming MemorySetup

Specs

Questions & Answers

  • What is the minimum wattage requirement for bulbs used with this dimmer switch?

    The minimum wattage requirement for bulbs used with this dimmer switch is 15 watts. If using a bulb with lower wattage, you can use the included bulb adapter.

    This question and answer was generated by AI based on customer and product data.

  • How does this dimmer switch help save energy?

    You can set schedules for your lights to automatically turn off when you're away and turn on before you get home, reducing energy waste.

    This question and answer was generated by AI based on customer and product data.

  • Does this dimmer switch have any features to make it easy to find in the dark?

    Yes, the dimmer switch has an illuminated light ring that helps you easily locate it in the dark.

    This question and answer was generated by AI based on customer and product data.

  • Is it possible to use this dimmer switch in a three-way switch setup?

    Yes, this dimmer switch is three-way and multiway compatible. You can replace existing three-way switches or turn single-pole switches into three-way or multiway connections.

    This question and answer was generated by AI based on customer and product data.

  • Can I control multiple lights from one switch?

    Yes, you can pair the dimmer switch with other Cync or C by GE Smart Bulbs in other fixtures and control them all from one switch.

    This question and answer was generated by AI based on customer and product data.
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