Customer Ratings & Reviews

THE AGENT THAT HELP ME SET MY CAMERA UP USING THE 1800 HELP NUMBER WAS THE BEST! MAY YOU REACH HER WHEN YOU CALL . AR004211

I purchased a DLink DCS-933L Wireless camera. The box said easy setup but I didn't find that to be true. However, after 2 calls to DLink (hold time for each call was less than 90 seconds!) Agent #AR004211 Walked me through the setup and she got me up and running in no time. She was most knowledgeable and helpful and above all - patient. Thanks for offering the special service for DLink via Best Buy,

DLINK AGENT #AR004631 WAS VERY POLITE AND EXTREMLEY HELPFUL WITH HELPING ME SETUP MY DCS-933L CAMERA TO MY ROUTER AND COMPUTER.

ar004211 This is a great camera set up was smooth and ez The rep was very helpful Will be buying more cameras from DLINK

It was long conversation with the Agent that I really loved to deal with, he was so smart to hold my issue with the Camera which is I have had issue with, but finally he fixed it for me and I m so happy to get him. His name is Marvin and his badge number is AR004612. I would recommend any one who has major issues with D-Links Camera to ask about him, before I spoke to Marvin, I had another conversation with other agent but not was smart enough to solve my issue! Thanks a lot Marvin!

very good help for hilbilly 2620386977 who knows nothing about computers am a little smarter now thanks fer help

Peace, The product purchased was good, and Aiko made the product grate. I was able to get online help from (Badge #AR004201 Represenitive Ms.Aiko was extremely professional and courteous. All technical questions and difficulties were resolved. I am truly grateful for the customer service I was able to receive while setting up the equipment. P.S. If any courtesy can be extended to Customer Rep #AR004201, from Administrators please do so. Gratitude, Noble

Camera is good app needs work. I would buy again. Pros: Night and Day functionality are decent and work as expected. Camera works fine once setup Cons: Setup was not easy I had to reset the device multiple times. App takes FOREVER to find local cameras and you can't save the found cameras in there. App in general is a bit cludgy

I had a dLink DCS 930L but you can't see anything on the dark. This works great on dark scenes

Liane Tax id# ar helped me set up two devices DCS-5020L and DCS-933L. She was very patient and polite when showing me the steps even after being on the phone with me for 2 hours. I can't thank you enough. I'm sure I'll be please with this device. Thank you a million more.

excellent product. easy to set up. great customer service agent # AR004635 case # C6597717

Bought this for security initially, but it was poor quality for moderate distance. It works much better in short distance. I monitor my Baby with this camera. Day time camera picks up the colors, however, not so good. Night time vision is MUCH better. Price is a bit expensive, but not too bad considering how well this camera works.

Francesca AR004277 Customer support rep from D-Link assisted me with setting up my wireless network connection and corrected some configuration settings via remote. Awesome Customer support she could answer all my questions and made me feel very comfortable during our Support Session. I am very happy with D-Link products and support!! Thank You D-LInk!!!!!!!

Great set up support for new firm ware and advanced sett9ing. Cases: c6718409, c6718442, c6718906. Greg (ID ar-004215) was very capable, friendly; worked thru a number of (for me) difficult set issues for firm ware updates and advanced settings on camera. A great buy for my needs

Bought this camera to serve one purpose, a garage camera. My wife was always forgetting if she closed the garage door after leaving the house. Easy to setup & install. We have a dynamic IP, but use DirectUpdate on my webserver at home to keep this constantly updated so I never have to worry about connecting problems because my IP changed. I am using MyDLink to view from my laptop/phone, no issues with the Android app at all, works as advertised! Something to note, I did have a few issues with the auto switching of day/night mode, so I went in to the camera's config (using the IP of camera) and hard-coded the Day Mode Schedule from 6am-6pm everyday.

We are very pleased with not only our camera, but the exceptional customer service we received from Tech Support Representative #AR004296. She was not only patient with me, but was amazing at her job. Thank you DLink for a wonderful product and outstanding customer support!

The setup was easy, the app is self explanatory, and the picture is very clear. The app has been reliable and consistent thus far. My only two minor complaints are that there is a 3-5 second delay for movement to be seen and the sound transmission is relatively poor.

AR004211 Camara works great, Dlink support is great

Purchased the camera 2 days ago, and was able to set up wirelessly but camera only showed live viewing. With the expert help of Aiko (ID# AR004201) at Tech Support, I now get email notifications with video clips. She patiently walked me through all the steps and set me up. Great Job and a pleasure to work with.

Initially found that iphone and ipad got "video stream lost" when relying solely on wifi. An email response led to my calling Rachel AR004672 who patiently helped me upgrade the firmware in the camera from v 1.04 to 1.07. Now the camera video is observable via wifi or 3G. This camera is very affordable.