Customer Ratings & Reviews
- Model:
- DCS-5222L
- SKU:
- 5619743
to a friend
Customers are saying
Customers are pleased with the excellent camera quality, ease of use, and the pan and tilt features of the High-Definition Pan and Tilt Wi-Fi Video Security Camera. Many also appreciate the night vision and motion detection capabilities. However, some users experienced difficulties with the setup process and software, while others reported issues with Wi-Fi connectivity and overall reliability. Improvements to the software and setup instructions would enhance the user experience.
This summary was generated by AI based on customer reviews.
D-Link
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not complete the installation of this product. I needed a wireless system. This product says that it is wireless, but it does actually require cables from the camera installation point back to your internet box. The wireless is only true of the apps to monitor the camera.
No, I would not recommend this to a friend- Pros mentioned:Camera quality
Very nice security camera for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have many DLINK security cameras and I am completely satisfied with all of them. This one was on sale and is my favorite camera. The picture quality is excellent and the pan feature is a must have!
I would recommend this to a friend good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this security camera is really great and great price
I would recommend this to a friend- Cons mentioned:Wi-fi connectivity
Difficult to Set up, Quality 3/5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As an IT professional who has set up enterprise network hardware, the procedure to set up this webcam should be relatively easy, but the actual ability for the device to pair with the network was difficult as it failed to pair with the network even when directly next to the Access Point. If they fix that problem, the device would be marginally useful. Overall, I would go with another solution as this one misses the mark.
No, I would not recommend this to a friend - Pros mentioned:Camera quality
Nice quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better to instal on the ceiling up down. Buyed two cameras as addition to another two cameras. Good system integration.
I would recommend this to a friend good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the user interface could be better. It took me awhile to figure out where they were coming from. After trial and error got it working. Neat thing is that it sees infrared images that sort of float around and then zip away. HMMMM.
I would recommend this to a friendGood camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera was a bit troublesome to set up. No contact number for DLink. I located the # on line and they were very helpful. After talking with DLink ibhad the camera set up in 5 minutes. Now that it is hooked up. I really like it.
I would recommend this to a friendPerforms as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a 5 star review had I not been forced to call customer service about an issue setting it up. Turned out to be a mislabeling issue on their end and was immediately resolved, ever since then it's functioned normally.
I would recommend this to a friend- Pros mentioned:Ease of use
works like a little R2D2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and even easier to access once the proper app is installed. I can manipulate the view and can hear everything clearly. Will be purchasing another once it goes on sale
I would recommend this to a friend good camera to monitor house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install just follow instruction. nice zoom in/out and move around feature. it is small easy to hide behind the plant so no one see. the app on phone could be improve. I can't find direction to turn picture right way up.
I would recommend this to a friendGreat once set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera, once set up and doing it's job, is great. The resolution etc. Very clear. I'm pleased with it. The problem is that the directions which come with it are far from clear. A techie expert I know from my place of employment couldn't fathom their directions either. My advice is to be prepared to be on the phone with their customer service for a couple of hours when you set this up. Also use a version of Internet Explorer that is not coming they a Windows 8 icon. The end results are worth the hassle.
I would recommend this to a friendBrand response from D-Link Support
Posted .We want to thank you for the feedback as we greatly appreciate the input and we are happy to hear that you are satisfied with the purchase. If you ever run into any issues, we advise that you take advantage of our support program. By visiting www.support.dlink.com you will be able to access FAQ's, firmware upgrades, and user manuals. You can also contact our technical support team by calling 1-877-453-5465. We thank you for being a D-Link customer.
- Cons mentioned:Setup
Well Made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well.Took a long time to get set up.Was on the phone with tech support for a long time. Pan doesn't work very well.
I would recommend this to a friend - Cons mentioned:Reliability
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great cameras for entertainment, but nothing more. Every single time I need them they are down. Storm in the area, try to check the cameras, only 1 of the 3 is working, so it's not my Wi-fi. This happens every time it's critical. Get home, they work just fine. Leave again, they're ok, until it's critical again, they always seem to not work when it's crritical.
No, I would not recommend this to a friendBrand response from D-Link Support
Posted .We thank you for the feedback as we really do appreciate it..We want to apologize for the issues you are having with the camera. Our initial suggestion is for you to make sure that you have upgraded to the latest firmware. If that does not improve your conditions then please give us a call at 1-877-453-5465 and one of our technicians will be able to troubleshoot with you. We hope to hear back from you soon.
Solid Camera that works with SmartThings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid camera that works well with the SmartThings home automation system. Firmware is updated regularly, and the camera functions very well in low-and-no light situations. Solid purchase for the price.
I would recommend this to a friend- Pros mentioned:Ease of use
Excellent security camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding security camera veryou easy to set up. Typical DLINK process. Camera can be remotely managed and moved. Ties in with smartthings home automation system
I would recommend this to a friend I Returned This Item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not have speakers therefore no volume. I need to be able to hear my little ones. Sorry
No, I would not recommend this to a friendBrand response from D-Link Support
Posted .D-Link appreciates the feedback and we are sorry to hear that you were dissatisfied with the product. Please note that the DCS-5222L has two way audio. Therefore, you will be able to listen to the surroundings of the camera and you are able to send audio from a microphone connected to your PC to the speakers connected to the camera.
Poor night vision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor night vision. Okay if it is used for daylight and for a limited indoor area. I would not recommend this product for a price if over $100.
No, I would not recommend this to a friend- Pros mentioned:Camera quality
Very Reliable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 3 of these in my house and the quality is outstanding. How nice it is to be able to check on the house from my phone anywhere in the world!
I would recommend this to a friend - Pros mentioned:Camera quality
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once I called the help support they got my camera online within minutes. Camera works great and I am so glad I chose this product for the money.
I would recommend this to a friend Great picture, but 2-way audio does not function
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but 2-way audio does not work away from home wifi.
No, I would not recommend this to a friend