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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 10,579 reviews
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. He explained things that i could understand.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    perfect data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a new solid state drive installed in my Apple Macbookpro and the data transfer to reload the software and stored files was completely accurate elimating a complete softwear rebuild of the computer

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    A great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had to replace my 8 year old pc I thought all might be lost, but the Geek Squad Agent transferred data in a very timely manner and showed me where everything could be found on the new pc.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Another good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd or 4th time using Geek Squad for either cleaning up a machine or transferring files. They've done great work for me and are able to do the work quickly limiting down-time on my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with my laptop, and I brought in a drive and all to be prepared for the back-up. They gave it to me complimentary after already helping me so much. Geek Squad is fam.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transfer of data to new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job transferring data from old to new computer and also provided some training on new computer. Much appreciated. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Nice Assist!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad moved all of our old files to new computer. Great service. Good turn around time.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great job by all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked well. The transfer of data from my crashed computer was done expertly. I was concerned that all info would not be captured. Squad all great and gave me pointers on the updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They get the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very professional and get the job done. My only criticism is that when you call most of the stores, it is difficult to get in contact with anyone. There prices for work is always reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Transfer successful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given them a five except the guy taking the order messed it up a couple times and it was an annoyance. The actual backing up and transfer of the data was great.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad transferred my files from old pc to new one for a reasonable price and did an outstanding job. They finished way ahead of schedule and provided e mail updates.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    GREAT value at the time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to retrieve information from failed, PC without back-up. Geek Squad retrived all needed data. This was the best value service at the time...

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    No hassle upgrading to a new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and timely, they did a great job transfering my files to my new computer and answering my questions

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Backup went well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left my old laptop with the Geek Squad and they backed up everything to a USB for me. No problem and it only took around 5 days; as well, they fixed the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my data was backed up and restored in full. Liked the fact that it was so easy to transition from old computer to new one without me having to backup everything myself.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Backup data teansfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband’s computer crashed and it would not open. The Geek Squad agent was able to save all his data and transfer it to a new computer! The Geek Squad agent saved the day!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop died before I could transfer the data, refused to start. Geek Squad tech was able to save most of the info from hard drive and copied it to an external hard drive for me.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Computer Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I had no idea when our old computer had been backed up previously, I had the Geek Squad do a Data Transfer to our new computer. They did a great job and it was done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son had a college project on his computer when it died. They had it saved and transfered to new computer in less than 1 day. Very happy and relieved son and parents! Can't say enough how grateful!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so please that they were able to transfer all of my files, pictures and even all of my emails and it only took 2 days. I will never to hesitate to do this the next time I buy a new computer.

    I would recommend this to a friend