Data Backup or Transfer (In Store)
User rating, 4.4 out of 5 stars with 8644 reviews.
4.4(8,644 Reviews)- 161 Answered Questions
Highly rated by customers for: Staff, Services, Helpful
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Description
Features
Transferring your data
["We'll back up or transfer your data** to one medium or device (including DVDs, NAS, hard drive, etc.). You will need to supply the backup device unless you opt for a cloud-based backup service.***
Data Backup or Transfer with Hard Drive.
Purchase this optional service and we'll provide a hard drive for you, in order to back up or transfer your data. Talk to your Geek Squad Agent for pricing and further details.
Keeping it organized.
We will make sure the data maintains the same folder structure as the previous location. (For example, documents will go into the My Documents folder.)
Finishing touches.
We'll install and configure included or built-in software for any external hard drive, and we'll help you set up a data backup schedule that fits your needs.
*This service does not include network device setup or managing file names or tags.
**If you need to back up or transfer more than 9.4 GB to DVD, you'll also need to purchase an add-on service to handle the extra data. Talk to your Geek Squad Agent for pricing and further details.
***Please note that this is a drop-off service, so it will not be performed while you wait. A Geek Squad Agent will provide an estimated pickup date when you drop off your devices."]
Key Specs
- Service CategoryStand Alone
- Service LocationStore
General
- Product NameData Backup or Transfer (In Store)
- BrandGeek Squad®
Other
- UPC400092447118
Customer rating
Rating 4.4 out of 5 stars with 8644 reviews
(8,644 Reviews)Customer images
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Rating 5 out of 5 stars with 1 review
Higly recommended
|Posted .Very curious, very efficient and very professional
I would recommend this to a friendRating 5 out of 5 stars with 1 review
Geek Squad Service
|Posted .Excellent service Thank you for taking the time to explain how and what you were doing
I would recommend this to a friendRating 4 out of 5 stars with 1 review
Data Transfer to new phone
|Posted .The day I bought my new Samsung phone the Geek squad was able to take me as a customer for data transfer services - which i was very happy with until I got home and found that not all of my contacts has been updated. SO, the next day I had to drive the 25 miles back to the store to try and get the job completed. I arrived as the store opened and Danny A. at the Geek squad counter was able to figure out the issue and complete the transfer. He was very courteous, and professional. Also he knew how to fix the problem. so a big THANK You to Danny A.
I would recommend this to a friendRating 5 out of 5 stars with 1 review
Love a Geek!
|Posted .Great bunch of geeks were very helpful/nice to a computer virgin.
I would recommend this to a friendRating 5 out of 5 stars with 1 review
Cleaned up hacked hard drive
|Posted .Computer was hacked, brought in for "clean-up". It had also been running very slow prior to being hacked, tech recommended upgrading hard drive. Service was completed within quoted time. It's running much faster since I have it back.
I would recommend this to a friendRating 5 out of 5 stars with 1 review
My Dell computer
|Posted .The agents fixed problems with my Dell computer. However, when I got it home, the monitor is not paired correctly to my computer. They told me to bring both monitor and computer back and they would pair them. I am an 80 year old man and cannot lug these items to your store. I request that someone come to my home as part of my service contract. I will pay whatever extra is necessary, within reason. I am very grateful that they were able to restore my Family Tree.
I would recommend this to a friendRating 5 out of 5 stars with 1 review
Computer data backup
|Posted .Data backup, performed on my computer. Service provided was Exceptional
I would recommend this to a friendRating 2 out of 5 stars with 1 review
Disappointed with Geek Squad service and track com
|Posted .I was convinced I needed to purchase this because my computer was leaving the store and it might be erased. I spent money I didn’t have and there was nothing I needed saved. It was a huge waste of money.
No, I would not recommend this to a friend
What experts are saying
Q: QuestionHow long does it take for Geek squad to do Drop-off Compuer to Computer data transfer? In other words, hope long will I be without my computers?
Asked by Ron.
- A:Answer I had physical damage. the computer fell off counter top and messed up the corner pretty good. they fixed all the physical damage and had it back to me within two weeks. when i turned it on the hard drive was messed up and would not allow certain programs to open. so, i sent it back and it took about two more weeks to get back. when i got it back this time it sounded like the speakers were blown and upon looking at the back of the laptop i can see wires that are bare/you can see copper through the insulated wire. this is a Dell alien ware so of course they keep trying to fix it, but there is absolutely no way that wire was that way prior to them working on it. so again i sent it back. they have now had the computer for over a month and a half total (15 days so far this time) and they have not even received the parts to do the repairs according to their tracking information. I rely on my computer for business so i had to buy another one just to keep everything moving forward. this has gotten beyond ridiculous.
Answered by john
Q: QuestionWhat is the cost to transfer data and files from old computer to a new computer?
Asked by Anonymous.
- A:Answer The backup from my dead pc to a remote hard drive was $100. They recommend you do it that way then just transfer the files onto your new pc.
Answered by panesh
Q: QuestionMy laptop is dying as they say, and I have a lot of college work, documents, pdfs, ppts, onenotes, and files saved on it. Basically, it's important information which I need it ahead. Would it possible to transfer that data into a new device?
Asked by Lapcrash.
- A:Answer Yes, you should purchase an external hard drive and transfer your data to it. Then when you get a new computer you can transfer it to it but also still have a back-up on the hard drive.
Answered by CommunityAnswer
Q: QuestionI want to donate my old laptop to Best Buy Will Best Buy delete my personal information stored on the computer
Asked by Tina.
- A:Answer Yes
Answered by Whutzup
Q: Questiondoes this service include installing and updating the operating system, such as windows 10 updates available. do they do a clean install
Asked by skip.
- A:Answer In my case I brought my Dell all in one system in to have my hard drive replaced with a Samsung 860 EVO solid state drive. The geek squad installed the SSD and cloned over my old drive. I keep my system updated religiously to the latest Win 10 updates with Windows automatic updating and even go into the system to make sure it was updated. The geek squad updated some of my drivers that needed to be updated without me asking them to, so I believe if you asked them to, they would make sure you had the latest from Microsoft. They even deleted everything I had on the system concerning Western Digital which was my external backp drive because I asked them to because I was going to a Samsung t5 SSD for my external backup drive. All this cost me $85.00 bucks.
Answered by Vrod
Q: QuestionIf I buy a new LG Phoenix 4 phone at Best Buy will you transfer pictures and contacts from my old Phoenix 4 phone without charging me?
Asked by Jimbob.
- A:Answer Hi there. Thanks for your question! We might be able to help with that. We'd recommend connecting with your local Best Buy's mobile phone department to verify that we can do the work on this particular phone. You can find information about your local store at www.bestbuy.com/storelocator.
Answered by GeekSquadSupport
Q: QuestionI purchased a new iPad from Best Buy on line today. Do you transfer the data from my old one to the new?
Asked by Jab43.
- A:Answer Yes they can but it will cost you. Transfer is free only when purchasing their warrantee.
Answered by MECI
Q: QuestionIf I purchase a new laptop from bestbuy, is data transfer free or is that an additional cost?
Asked by Janb.
- A:Answer The data backup if bundled with a new PC is $20 off. If you also purchase Geek Squad 24/7 support with the PC, it's an additional $20 off. In this situation, you'd save $20 to bring the backup down to $79.99 For the record, I work for Geek Squad
I would recommend:
Answered by alfonsojon
