Customers love the data transfer service provided by the store. They appreciate the helpful and knowledgeable staff who go above and beyond to assist them. However, some customers have concerns about the long wait time and the price of the services.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
$99.99
With Data Backup or Transfer service, you can bring your devices to a Best Buy store and have a Geek Squad Agent transfer data from one device to another.*You'll need to bring in both your old and new devices, and you'll be without them until the transfer is complete. Please note that this is a drop-off service, so it will not be performed while you wait. A Geek Squad Agent will provide an estimated pickup date when you drop off your devices.Make a reservation by choosing a store in or by calling 1-800-433-5778.
$39.99
A Geek Squad Agent will remotely help you setup or troubleshoot one software application.
$149.99
Save yourself time and have the job done right. A skilled Agent will visit your home and transfer or backup up to 100GB of data from 1 computer to a network-attached storage (NAS), hard drive or other storage medium.
$149.99
If you are having issues with your technology, a Geek Squad Agent can remotely help you determine what is wrong and fix it.* You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own. After completing your order, you will receive an e-mail with a redemption code and instructions for scheduling your service. This e-mail usually arrives within 15 minutes.
Pros for Data Backup or Transfer (In Store) | |||
---|---|---|---|
Data transfer, Helpful staff | Helpful, Professionalism, Remote service, Geek squad, Knowledge | Data transfer, Knowledgeable, Customer service, Quick, Patient | Diagnostic, 24/7 support |
Cons for Data Backup or Transfer (In Store) | |||
Long wait time, Expensive, Price | Long wait time, Chat support, Computer, Connection issues, Solution search | Expensive, Setup, Exact copy, Geek squad folder, Lack of information | Long wait time, Customer service, Warranty, Appointment, No show |