Data Backup or Transfer (In Store)
Rating, 4.5 out of 5 with 8104 reviews
4.5 (8,104 Reviews)- 126 Answered Questions
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Description
Features
Transferring your data
["We'll back up or transfer your data** to one medium or device (including DVDs, NAS, hard drive, etc.). You will need to supply the backup device unless you opt for a cloud-based backup service.***
Data Backup or Transfer with Hard Drive.
Purchase this optional service and we'll provide a hard drive for you, in order to back up or transfer your data. Talk to your Geek Squad Agent for pricing and further details.
Keeping it organized.
We will make sure the data maintains the same folder structure as the previous location. (For example, documents will go into the My Documents folder.)
Finishing touches.
We'll install and configure included or built-in software for any external hard drive, and we'll help you set up a data backup schedule that fits your needs.
*This service does not include network device setup or managing file names or tags.
**If you need to back up or transfer more than 9.4 GB to DVD, you'll also need to purchase an add-on service to handle the extra data. Talk to your Geek Squad Agent for pricing and further details.
***Please note that this is a drop-off service, so it will not be performed while you wait. A Geek Squad Agent will provide an estimated pickup date when you drop off your devices."]
Key Specs
- Service CategoryStand Alone
- Service LocationStore
General
- Product NameData Backup or Transfer (In Store)
- BrandGeek Squad®
Other
- UPC400092447118
Customer rating
Rating 4.5 out of 5 stars with 8104 reviews
(8,104 Reviews)Customer images
Rated 5 out of 5 stars
Geek Squad successfully transferred my data.
|Posted .I would recommend this to a friendThe Geek Squad successfully transferred my data from my old HP computer to my new Dell computer.
Rated 5 out of 5 stars
transfer fast & easy
|Posted .I would recommend this to a friendThey completed the transfer in a short time, no problems.
Rated 3 out of 5 stars
took very long
|Posted .No, I would not recommend this to a friendThis service took a very long time. I don't know that it was worth it.
Rated 5 out of 5 stars
Very prompt installing tv.
|Posted .I would recommend this to a friendThey set up dish net work which was a big help in itself. They removed the packing the tv came in. Very prompt.
Rated 3 out of 5 stars
Computer hard drive stopped working
|Posted .No, I would not recommend this to a friendI brought my computer in for the geek squad to fix. They told me that my hard drive was not good but was able to get my stuff off. Had to purchase new drive. Got home could not get it to work. Brought it back up with screen and they told me I needed a new screen. So I purchased. Took home still would not work. Went back up to Best Buy. Third trip. Turns out it was a reset button in the hard drive. They recycled my old screen so I could not get it back. Finally got computer up and had none of my information in the computer. Not even my virus protection that I have through Best Buy. It has not been a good experience at all. This experience cost me more than it should have been. I never needed a screen. I have had this service for a long time and have spent a lot of money each year and very disappointed
Rated 5 out of 5 stars
Saved all my files I thought were lost
|Posted .I would recommend this to a friendThe technician was able to transfer all my files from a dead laptop to a thumb drive. I am very happy.
Rated 5 out of 5 stars
Excellent, informative, time-efficient service
|Posted .I would recommend this to a friendWas very please with entire store staff, in addition to Geek Squad agent. Kind, courteous, friendly and patient.
Rated 5 out of 5 stars
Geek Squad salvaged my hard drive.
|Posted .I would recommend this to a friendBrought my laptop in to Best Buy to the Geek Squad when my laptop died. Purchased a hard drive from Best Buy to transfer my data. Geek Squad called me 4 days later and had copied my information to new hard drive successfully. Very satisfied with their service.
What experts are saying
Q: QuestionI want to donate my old laptop to Best Buy Will Best Buy delete my personal information stored on the computer
Asked by Tina.
- A:Answer Yes
Answered by Whutzup
Q: QuestionMy laptop is dying as they say, and I have a lot of college work, documents, pdfs, ppts, onenotes, and files saved on it. Basically, it's important information which I need it ahead. Would it possible to transfer that data into a new device?
Asked by Lapcrash.
- A:Answer Yes, you should purchase an external hard drive and transfer your data to it. Then when you get a new computer you can transfer it to it but also still have a back-up on the hard drive.
Answered by CommunityAnswer
Q: QuestionHow long does it take for Geek squad to do Drop-off Compuer to Computer data transfer? In other words, hope long will I be without my computers?
Asked by Ron.
- A:Answer I had physical damage. the computer fell off counter top and messed up the corner pretty good. they fixed all the physical damage and had it back to me within two weeks. when i turned it on the hard drive was messed up and would not allow certain programs to open. so, i sent it back and it took about two more weeks to get back. when i got it back this time it sounded like the speakers were blown and upon looking at the back of the laptop i can see wires that are bare/you can see copper through the insulated wire. this is a Dell alien ware so of course they keep trying to fix it, but there is absolutely no way that wire was that way prior to them working on it. so again i sent it back. they have now had the computer for over a month and a half total (15 days so far this time) and they have not even received the parts to do the repairs according to their tracking information. I rely on my computer for business so i had to buy another one just to keep everything moving forward. this has gotten beyond ridiculous.
Answered by john
Q: Questiondoes this service include installing and updating the operating system, such as windows 10 updates available. do they do a clean install
Asked by skip.
- A:Answer In my case I brought my Dell all in one system in to have my hard drive replaced with a Samsung 860 EVO solid state drive. The geek squad installed the SSD and cloned over my old drive. I keep my system updated religiously to the latest Win 10 updates with Windows automatic updating and even go into the system to make sure it was updated. The geek squad updated some of my drivers that needed to be updated without me asking them to, so I believe if you asked them to, they would make sure you had the latest from Microsoft. They even deleted everything I had on the system concerning Western Digital which was my external backp drive because I asked them to because I was going to a Samsung t5 SSD for my external backup drive. All this cost me $85.00 bucks.
Answered by Vrod
Q: QuestionIf I buy a new LG Phoenix 4 phone at Best Buy will you transfer pictures and contacts from my old Phoenix 4 phone without charging me?
Asked by Jimbob.
- A:Answer Hi there. Thanks for your question! We might be able to help with that. We'd recommend connecting with your local Best Buy's mobile phone department to verify that we can do the work on this particular phone. You can find information about your local store at www.bestbuy.com/storelocator.
Answered by GeekSquadSupport
Q: QuestionI have a surface pro. It will turn on but that’s about it. Can you take all the data and files from it and transfer them to a external hard drive? Just trying to figure out my options of retrieving files and pictures from it
Asked by Lisa.
- A:Answer Thank you for your inquiry today. I would recommend reaching out to our Geek Squad chat support by visiting https://www.bestbuy.com/services/remotesupport. They should be able to assist with your questions. Thank you!
Answered by GeekSquadSupport
Q: QuestionWhat is the cost to transfer data and files from old computer to a new computer?
Asked by Anonymous.
- A:Answer The backup from my dead pc to a remote hard drive was $100. They recommend you do it that way then just transfer the files onto your new pc.
Answered by panesh
Q: QuestionDoes allowing Geek Squad to migrate files, data, etc from old computer to new one expose me to identity theft? What about financial information, SS #'s, taxes filings, passwords, security by BB GS transfers my old HP Windows 7 data to new HP Windows 10
Asked by Garro.
- A:Answer anything is possible you must trust the Geeksquad
Answered by Jack