Customer Ratings & Reviews
- SKU:
- 9244711
Customer reviews
Rating 4.4 out of 5 stars with 10579 reviews
(10,579 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Great department!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were great. I highly recommend this department. They took time to explain everything time and walked me thru all issues.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Data transfer was done in one day.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased new laptop before old laptop was sent off for repair. Geek Squad transferred old to new in one day and repaired old laptop was returned in less than three weeks.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Cost a little less than I thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new PC at Best Buy but needed to transfer my old data off my old PC that had crashed. The Geek Squad was able to successfully retrieve my old data and copy it onto my new PC.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Good value for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my new laptop at Best Buy, left it at the Geek Squad that day with old laptop, and picked it up the next day with all data transferred.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
done faster that quoted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased new computer and dropped old one at 5ish on Saturday night. was quoted that it would be ready in a weeks time. received a call 4 hours later that it was ready
I would recommend this to a friend Rated 4 out of 5 stars
Handy AA Rechargeables for Multiple Functions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AA Energizer Rechargeables never fail and I have multiples for different functions around the house. Design flaw - the light on the charger could change colors when fully charged. Pretty sure that it does not.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 4 out of 5 stars
Needed to upgrade old equipment, great option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had expecter old computor data to be put on an external hard drive and computor to be put back in original condition. Good job on copying to new computor
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Great job done to transfer data.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In store Geek Squad transferred all my old data, files, favorites, pictures, etc. to the new computer which was free if I purchased the 1 year Geek Squad support. They also installed Webroot.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Flawless Transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an HP Spectre to replace an older PC that had ceased to function completely. The Geek Squad managed to save my data and transfer it flawlessly to my new machine.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad Transferred Fast!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents did the data transfer much faster than anticipated, which was wonderful!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Love Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are always so helpful. I just wished they would have told me they could have put the data onto my new laptop instead af just a flash drive.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Data backup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe it is important to transfer your cherished memories as well as any data that is important. The geek squad did a great job.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Backup tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were excellent in transferring info to our new laptop
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Transferred almost everything satisfactorily.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, my laptop couldn't be fixed, so I purchased a new one. No problems with the purchase or transfer of data.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was awesome. Had my old computer full of pics and documents for over 15 years. Was worried that when I purchased my new computer some things would get lost. All the data transferred without a hitch.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Always excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed some help with our computer and the Geek Squad always comes thru. They are able to diagnose what is wrong and how they will fix it and how long it will take.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Geek squad was quick and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was fast and efficient. they were very courteous as well. I have recommended them in the past and will do so in the future.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
GS backed up old mac to new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GS backed up my old mac to the new one; took 2 days
I would recommend this to a friend Rated 4 out of 5 stars
Geek Squad transferred data to new PC.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The process was easy. The techs did a good job, and on time.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
data back up for new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job explaining how they were going to transfer my data from my old laptop to my new one. They took care of me right away as this is my business computer.
I would recommend this to a friend