Customer Ratings & Reviews
- SKU:
- 9244711
Customer reviews
Rating 4.4 out of 5 stars with 10579 reviews
(10,579 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Transferring pics to computer & hard drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent showed me how he was transferring my pics so I can try it myself. Very patient.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm thankful for the peace of mind that I got by the Geek Squad being very helpful to me after I thought I lost all my data, they retrieved it for me and installed it on my new computer.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Friendly and Thorough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All of my photos and huge music bank were transferred without a hitch. The associate that helped me got the work done ahead of schedule. It was a huge relief to see my data on the new laptop.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
great product for data safety!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have my computer fixed & was worried about saving the data. Thank you to the Geek Squad person who suggested this! Now computer is fixed and all my data is safe - now and in the future!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Easy Transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent was professional, understood my anxieties about possibly lossing data on he transfer and explained exactly what i neded to do to my new computer once home. everything went smoothly and is working great.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In two days I was able to get data transferred and backed up in my new pc. Very happy.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Excellent transfer of data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad transferred all the data from my previous computer to my newly purchased computer in a timely manner. The Geek Squad techs were respectful, polite and very knowledgeable.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad did a great data transfer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went into geek squad with the hope of being able to get data off an old hard drive. We bought a new one from best buy and the data transfer went smoothly
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
I took my computer in for a backup and transfer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent took his time explaining my options. I was only without my computer for 2 days. The problems I was having were fixed and I was very pleased with the Geek Squad's work.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
All data was transferred
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I left my old and new I-Pad at the store for this to be done.In just a couple of hours they called and said it was ready. All data transferred. nothing was lost!
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
They help you as much as they can and know a lot.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this to anyone. It's a great service, just takes a while standing in line. Other than that though, they are very thorough with their help and make sure you walk out satisfied without any issues.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad did a good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad explained to me what the transfer process would entail. Geek Squad answered my questions. I am happy with the service.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Data transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the Geek Squad and the data transfer they were able to complete after my computer was locked up by hackers. While there weren't a lot of files, they were important files.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
The Best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Without exception the service provided was stellar!
I would recommend this to a friend Rated 5 out of 5 stars
The Geek Squad?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the Geek Squad members. They were very professional, friendly and answered all of my questions. They also downloaded all my information from my old computer to my new computer. There was also great communication between the Geek Squad member and me through email.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im not computer savvy so having geek squad do my backup was a necessity. They were friendly and very willing to answer all my questions. All my files are safe and moved to my new laptop.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks Geek Squad for installing the SSD and transferring all data, and fixing some problems. Everything on my wife's laptop works so much faster and better than before.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek squad saves the day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent helped me get all of my data out of a non usable desktop and on to an external device. Saved memories and work!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad transferred my old hard drive files to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agents were able to save 100% of my hard drive data, even though the computer hard drive was 11 years old...Great job
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Data transfer to new lap top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took The Geek Squad over night to set up and transfer the files from my old computer to the new lap top. It was done quickly and smoothly.
I would recommend this to a friend
