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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 10,579 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my updates were done in a timely fashion. The people that helped me were extremely nice and patient. I was very surprised how much they went out of their way to help me.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer was a big relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my old PC died, the data transfer was crucial for me. The Geek Squad was awesome. It had been 3 months since I had backed it up to my terabyte hard drive. My relief was tremendous.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad to the rescue!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was fixed within a few days with all my photos, documents and everything else back in working order.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad dod a great job transferring my data from old laptop to the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Everyone who helped me could not have been kinder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was thought out and detailed and then performed by the technicians behind the scenes and it could not have worked out better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rods computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good machine good price i,d recommend it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Recovery and Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service that was accommodating for crunched timeline to complete. They were able to successfully recover graduate class files in time for deadline. Great service and would recommend others to utilize.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Grew job transferring data!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They transferred data from two laptops to my new one and did a great job and quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service they offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the peace of mind knowing they are backing up my info, pics & other stuff, so it will be recoverable if something happens to my computer or hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    transferred all data and files from old to new computer Explained process involved. Recycled old computer

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad performed a seamless and perfect add a transfer from my old MacBook error to the new MacBook error. Geek Squad Capitola ate service offered by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fine job transfering my personal files and data from my old laptop to the new Lenovo. Process was done in less than 24 hours and the service was reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service at this location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad was great. Fast turn around on my data transfer. this is the second such transfer I have done at the Bowie location and I am pleased as always with their customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Backup was complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer failed and the new computer was loaded with all my old files and pictures. I also received the old hard drive and computer to dispose of myself.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old external hard drive died and I needed my data transferred. It was examined the same day and transferred to a new external hard drive. It was an easy process and very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great HP all in one computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY HP PAVILLION ALL-IN-ONE COMPUTER IS PERFECT FOR MY FAMILY AND I. WE DO HOME WORK FOR HIGH SCHOOL AND COLLEGE. I AM ALSO VERY PLEASED WITH THE PERFORMANCE OF THE SYSTEM.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Best Way to Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't miss this resource -- data transfer by the GEEK SQUAD to made my transition from DELL-Windows to an I MAC seamless. I was cop and running immediately after the transfer of data.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transferring important information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re a technology challenged or don’t have time this is a great service to take advantage of to transfer your computer data to another source for a back up.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad is super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I dropped off the old computer for the data transfer I was told it would take a few days-it took 1 and 1/2. And they had everything done for me. I have absolutely no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like my new pc,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pc was easy to set up. Windows 8.1 is confusing. Hard to find files that were tranferred from my old computer. Geek Squad did not transfer my documents & pictures into corresponding files on new computer,.

    I would recommend this to a friend