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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 10,579 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    very knowledgeable staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My data transfer started before hurricane Maria. I was told that there would be a delay; however, immediately after the store re-opened for business, my PC was ready for pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my geeks! Extremely fast service, and took the time to introduce me to windows 10, and answer any questions I had. Made sure everything was transferred to my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Job guys!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my requests from my device to my laptop was met.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Saved my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful to the Geek Squad team for taking care of this for me when they replaced my hard drive. My files were right where I expected them to be. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transition was very smooth and easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to get my data ported over in a very short period of time. And nothing was lost and all items were where I expected them to be.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Saved my favorite game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer needed to be worked on. I asked them to save my favorite game of Spider Solitaire that is no longer available. They did! It made me very happy and my computer works good too.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great help from Geek squad!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to help me save my information from an old computer. I was so glad it could be done. I highly recommend Geek squad for all tech needs.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Knowledgeable and friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful with my problem computer and we were able to back up everything onto my external hard drive so that nothing would be lost!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad Saved The Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was amazing in a time of crisis when I needed to access some very important documents. Very professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    they did the thang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was all over trying to figure out what to do with my laptop or how my memory from other laptop would come back and the techs did their thang and brought everything back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a high quality device . I received a service of quality.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transfer old computer files to a new Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new computer and needed all my stuff transferred to new computer. They had it ready in one day.... Great Geek Service

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so worried that I wouldn't get all my eBay transferred with the photos and ads, all was great! Hated the wait but I understand. Great job, reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    What's not to love?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, thoughtful, timely, expert service. I've used Geek Squad for several years and have certainly gotten my money's worth many times over. Buy it when you buy a computer and SMILE!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transfer data and information to Lenovo Yoga 7i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha data transfer was efficient and provided value added support to customers

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    They were very helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer was setup to how I wanted it be. The transfer from my old laptop was more than I expected.I will be using the Geek Squad for all my questions they were very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transfer of Data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many thanks, Geek Squad for transferring my data to my new computer. Made things so much easier for me. Now that I have my external hard drive, I won't need that service in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great geek squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new hp computer and brought my old one in for the data transfer. They also installed s new version of Word

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    MEETS MY NEEDS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad was able to have most of my dated transferred and backup at the same time. Trying to locate my favorites from old computer but no success, may have to start over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each member of the Geek squad who we had dealings with were patient and very helpful. Took the time to explain what we didn't understand and took the time to make our Lenova work for us.

    I would recommend this to a friend