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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 10,579 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    saved my sanilty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer for years, but was afraid of transferring my precious files, these guys saved my sanity. A small fee, one day of time and I'm loving my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad transferred my data quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My data from my old computer was successfully transferred to my new laptop! It was such a relief to find my old documents! Geek Squad is phenomenal!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Backup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had to send my computer out for servicing due to a hard drive crash. I appreciated their help in trying to save as much data as was possible.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    complete service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the transfer service provided by the Geek Squad through Best Buy. They listened to my needs. Moving from computer to computer requires this transfer of data.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job transferring all my data. I had to return several times because I couldn't find items, they were absolutely the best working with me.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dept ever. So helpful and couldn't of transfer old computer info to new computer without their help. They make it easy and they are always so helpful with questions.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transfer Data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New laptop PC was prepared with all my data. Great set-up with no hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of transferring data from my old computer to the Lenovo, and also answered my many questions on both the initial pick-up and subsequent visits.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my pictures from my old computer to transfer. I thought the price for just that was high.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad did a fine job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad at the store did a fine job moving data from my former computer to my new one!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Simple with Great Results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We dropped off our malfunctioning laptop and had the hard drive backed up onto our external hard drive. Geek Squad made quick progress of this and saved our important data.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Transfer from old to new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data transfer was convenient, fast and easy. When combined in a package deal with other services, it represents a very good value. Too bad programs can't be transferred also, but that's a legal issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little longer than expected, but I didn't mind because everything was transferred and it was a very easy process.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad is Terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was infested with viruses and running like molasses - I got the optional data backup before they started working and I got EVERYTHING. What a relief! Thanks, Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took new computer to get data transferred from old computer. I had my data backed up within the month to a external hard drive by Geek Squad so it was cover. Great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    they know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they transferred my data just like they said and the job was finished ahead of time. Very through and professional- I knew ahead of time exactly what was going to happen.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Thankfully was able to back up all of my data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to transfer all of my data from an obsolete machine to a newly purchased one. Transition was seamless and all of my data was intact.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    They did a good job with a few problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer and back up was adequate, but I had problems with transferring my itunes and music. They need to work on the itunes and music problems.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Thank goodness for Geeks and their abilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a quick and efficient job of transferring all my files and info from my old computer to my new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Dell computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed problems with my Dell computer. However, when I got it home, the monitor is not paired correctly to my computer. They told me to bring both monitor and computer back and they would pair them. I am an 80 year old man and cannot lug these items to your store. I request that someone come to my home as part of my service contract. I will pay whatever extra is necessary, within reason. I am very grateful that they were able to restore my Family Tree.

    I would recommend this to a friend