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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 10,579 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    The agents hit a home run with me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hit a home run with me, and my wife. I am glad I did not have to do this myself!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Lost Operating System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you lose your operating system due to power blips, you don't need to lose your data too. Geek Squad backed up the files so no data was lost. A bargain at twice the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional technical service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was responsive and knowledgable about rescuing data from a crashing hard drive and advising on the back up drive to purchase. Good price, good service, timely, accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so appreciate how efficiently my laptop was restored. Thank you all!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    terrific purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this mac book pro as a gift for my husband. he was very pleasedwith it and commented that the speed was excellent. Geek tech support and store representatives help was greatly appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Back Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was experiencing problems and I thought I had a virus. To be on the safe side the Geek Squad backed up my data while resetting the computer to factory settings.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Best Buy Tecs are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but praise for the Tec's who did our data transfers. We had 3 computers to transfer data. They asked all the right questions and didn't miss anything. Great job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    GEEK SQUAD DOES A GREAT JOB ONCE AGAIN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS IN-STORE DID A GREAT JOB TRANSFERING MY DATA AND THEY ALSO DID IT A DAY FASTER THAN EXPECTED.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    The best service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeeK Squad was so polite and quick. They really went above and beyond to help me get my computer info transfered after buying a new hard drive. Highly recommend them.,

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Saved Me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My office computer died and I had vital information that needed to be recovered the Geek Squad did a great job of recovering that information for me

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Recent Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used Geek Squad to move data from an old hard drive to my new computer. Dropped it off Tuesday afternoon and picked it up the next day. One day of down time! EXCELLENT!!!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent transferred data from old computer. Help me set up Facebook and email and explain along the way. Loved the service

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Some files were saved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it's not a guarantee, but some of my pictures were still lost, but the data transfer saved some of them. Something is better than nothing.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad saved me hours of frustration by doing my backup and transfer for me. The service was great, and the techs were all very knowledgeable and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Momo’s laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the Geek Squad. Did a great job and recommendations

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    big saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new computer and had a ton of data that needed to transferred. We are not the most IT knowledgeable family so this was a big benefit for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It went okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I picked it up the gentleman was not very helpful with me, a little disappointing and first gentleman was very helpful and pleasant also.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data transfer went smoothly from old to new computer. I was glad that some of my old data could be retrieved from my crashed computer. Old hard drive was given to me for security.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Awesome & very much appreciated!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My data & picture transfer was completely successful to my new laptop, due to the tireless efforts of the great Geek Squad employees! Thank you very much!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Was extremely pleased. Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was extremely please with purchase of my new HP computer and associated items and service that I received from sales associate and the Geek squad! Timely and professional service.

    I would recommend this to a friend