Customer Ratings & Reviews
- SKU:
- 9244711
Customer reviews
Rating 4.4 out of 5 stars with 10579 reviews
(10,579 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Data transfer
Rated 5 out of 5 stars
The Geek Squad took care of everything.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad set up my computer and transferred all my data. They were so patient, answering all questions. It is peace of mind knowing I have somewhere to go to get answers when a problem arises.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Fast service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WHEN OLD COMPUTER DIED, THE Geek Squad retrieved the data and then installed it on the new computer after I purchased it. The work was done very fast and explained fully.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The Geeks know their business.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted some things backed up and transferred to our new computer, plus I wanted to show DVD's. They did all this for me quickly and accurately, then showed us how to get started.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Great Job restoring my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After stupidly getting hit with ransomware, the Geek Squad was able to restore my machine. Paying the ransom might have been cheaper, but this was worth not giving in to them.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek squad transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad transferred all my info from old to new laptop with no problems
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
I didn't have to wait long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents transferred all my data from my old laptop and everything is working smoothly
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Confidential service the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer power supply fried in a storm. I felt BB in store geeks did a great job transferring my data to a new computer. Felt confident that confidential data was handled with care.
I would recommend this to a friend Rated 4 out of 5 stars
Geek squad great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the Geek squad several times and have always been satisfied with their service and level of knowledge.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
The Best Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I completely appreciate Geek Squads timely and professional way of removing the new computer "unwanted files" and setting the new computer up with old files in new technology.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
PC Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is outstanding. Technician was knowledgeable. Service was quick. I will always invest in this service.
I would recommend this to a friend Rated 4 out of 5 stars
service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.everything worked fine when I got my computer so I guess it is good
No, I would not recommend this to a friendRated 4 out of 5 stars
Geek Squad Go to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I came to the store for the transfer, then learned that they don't set up the new one, so I came back for that. The man there said I was supposed to have an appointment, but the VM message told me I didin't have to make an appointment, just come in (!) So I did and the man reluctantly set up the few basic items like browsers. FYI, I am 79 years old, so not good at IT functions. KM
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
These Guys are GREAT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to have a transfer of data to my new computer and these guys handled it with ease. Everything was moved over and even some favorites I wasn't sure would survive did. Nice!!!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
data transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff were able to recover all my data and load it to my new device
I would recommend this to a friend Rated 5 out of 5 stars
Kalel Terry Excellent Assistance Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kalel Terry gave me excellent technical assistance at the Geek Squad in your Pentagon City, Arlington VA store. In addition superior technical knowledge, he was friendly and “went the extra mile” in helping me with setting up my new computer.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
The Geek squad transferred data to a new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents transferred data from my old laptop to my new one.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Back up - OF COURSE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have learned the hard way that backing up all your data is important. I cannot afford to lose anything from my computers. Always, always back up. This is a superb product
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Answered all my questions and configured my laptop for ease of use.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
The Geek squad made it simple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad made it simple with the Data Transfer and worth every $$ paid but they were very busy and I had to wait quite a while
I would recommend this to a friend Rated 5 out of 5 stars
Very friendly and knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Support staff is the Best. Very friendly and knowledgeable.
I would recommend this to a friend